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INTERNET | Internet Software & Services / Customer Relationship Management
satisfilabs.com

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Founded Year

2014

Stage

Series A - II | Alive

Total Raised

$9.82M

Last Raised

$3M | 16 days ago

Mosaic Score

+60 points in the past 30 days

What is a Mosaic Score?
The Mosaic Score is an algorithm that measures the overall financial health and market potential of private companies.

About Satisfi

Satisfi Labs is an AI-powered Knowledge Management Platform that makes conversation with places possible. Its proprietary Answer Engine enables search for physical locations through conversational AI, allowing places to directly answer customer questions on-demand. The platform takes in structured and unstructured data and makes it AI-ready, allowing the Answer Engine to create expert virtual assistants on the web, mobile, SMS, and voice channels.

Satisfi Headquarter Location

1460 Broadway

New York, New York, 10036,

United States

800-721-6135

Latest Satisfi News

Florida Funders invests in Google-backed AI platform

Sep 7, 2021

Tampa-based Florida Funders, a hybrid of a venture capital fund and an angel investor network, announced its investment in Satisfi Labs, a conversational AI platform for sports teams, attractions and events. Florida Funders has invested in Satisfi Labs’ 3MM Series A round from the Florida Funders’ Fund 2 LLC. Previous investors for the startup include Google, Tampa Bay Lightning Owner Jeff Vinik’s Vinik Sports Group, Techstars and the Major League Baseball. New York-based Satisfi Labs creates answer engines that manage teams of expert AI-powered assistants, allowing companies to provide the most relevant and accurate responses to customers, on-demand and in real time. “Conversational AI is being scaled at an accelerating rate across online experiences and the world must prepare to be AI-ready. Satisfi Labs is leading the way and harnessing knowledge management, and conversational AI to provide unparalleled breadth and depth of capabilities,” Tom Wallace, Managing Partner at Florida Funders, said in a news release. “Florida Funders is excited to back Satisfi Labs and make conversational AI scalable for companies across sectors.” Satisfi Labs’ clients include Orlando’s Universal Studios, the Tampa Bay Buccaneers, the Minnesota Vikings, Oakland Zoo and Riverbanks Zoo and Garden. Last year, Satisfi expanded its voice-enabled abilities with Google to enhance the MLB fan experience at home and during in-person sporting events. The expansion allowed fabs to have conversations with teams such as the Atlanta Braves, Chicago White Sox, Tampa Bay Rays and others. “There are massive crowds that attend sports venues, attractions, live events, and these experiences are unable to make information actionable,” co-founder and CEO Don White said in the news release. “Satisfi Labs was founded on the principle that conversational search should be possible anywhere. Florida Funders is heavily involved in the tech community across the state and with Florida having some of the biggest entertainment attractions in the U.S., we couldn’t be more thrilled than to have them on our side.” Florida Funders’ investment will support Satisfi Labs’ hiring efforts, operations and expansion of product offerings, specifically voice commerce.

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Expert Collections containing Satisfi

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Satisfi is included in 5 Expert Collections, including CPG & Retail Innovation.

C

CPG & Retail Innovation

255 items

AI, proximity marketing, product discovery, and more for CPG brands.

I

In-Store Retail Tech

1,304 items

Startups aiming to work with retailers to improve brick-and-mortar retail operations.

G

Grocery Retail Tech

300 items

Startups providing B2B solutions to grocery businesses to improve their store and omni-channel performance. Includes customer analytics platforms, in-store robots, predictive inventory management systems, online enablement for grocers and consumables retailers, and more.

A

Artificial Intelligence

7,364 items

This collection includes startups selling AI SaaS, using AI algorithms to develop their core products, and those developing hardware to support AI workloads.

C

Customer Service Tech

674 items

Companies offering technology-driven solutions for brands and retailers to enable customer service before, during, and after in-store and online shopping.

Satisfi Web Traffic

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