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Founded Year

2014

Stage

Series A - III | Alive

Total Raised

$13.16M

Last Raised

$3.34M | 6 mos ago

Mosaic Score

+40 points in the past 30 days

What is a Mosaic Score?
The Mosaic Score is an algorithm that measures the overall financial health and market potential of private companies.

About Satisfi

Satisfi Labs is an AI-powered Knowledge Management Platform that makes conversation with places possible. Its proprietary Answer Engine enables search for physical locations through conversational AI, allowing places to directly answer customer questions on-demand. The platform takes in structured and unstructured data and makes it AI-ready, allowing the Answer Engine to create expert virtual assistants on the web, mobile, SMS, and voice channels. The company was founded in 2014 and is based in New York, New York.

Satisfi Headquarters Location

1460 Broadway

New York, New York, 10036,

United States

800-721-6135

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Satisfi's Products & Differentiation

See Satisfi's products and how their products differentiate from alternatives and competitors

  • AI Virtual Assistant

    Satisfi Labs' NLP chatbot

    Differentiation

    Provides a service, sales, marketing engine while also providing a live agent escalation, NLP agnostic, and existing chatbot integration 

Research containing Satisfi

Get data-driven expert analysis from the CB Insights Intelligence Unit.

CB Insights Intelligence Analysts have mentioned Satisfi in 1 CB Insights research brief, most recently on Mar 5, 2020.

Expert Collections containing Satisfi

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Satisfi is included in 5 Expert Collections, including Digital Health.

D

Digital Health

8,838 items

Startups recreating how healthcare is delivered

S

Store management tech (In-store retail tech)

1,515 items

Startups aiming to work with retailers to improve brick-and-mortar retail store operations.

G

Grocery Retail Tech

640 items

Startups providing B2B solutions to grocery businesses to improve their store and omni-channel performance. Includes customer analytics platforms, in-store robots, predictive inventory management systems, online enablement for grocers and consumables retailers, and more.

A

Artificial Intelligence

9,391 items

This collection includes startups selling AI SaaS, using AI algorithms to develop their core products, and those developing hardware to support AI workloads.

C

Customer Service Tech

845 items

Companies offering technology-driven solutions for brands and retailers to enable customer service before, during, and after in-store and online shopping.

Satisfi Patents

Satisfi has filed 1 patent.

The 3 most popular patent topics include:

  • Electronic health records
  • Health informatics
  • Internet privacy
patents chart

Application Date

Grant Date

Title

Related Topics

Status

2/24/2017

Electronic health records, Health informatics, Network protocols, Internet privacy, Medical terminology

Application

Application Date

2/24/2017

Grant Date

Title

Related Topics

Electronic health records, Health informatics, Network protocols, Internet privacy, Medical terminology

Status

Application

Latest Satisfi News

Satisfi Labs Launches The Animal Assistant To Create A Seamless and Educational Experience

Apr 11, 2022

Share Satisfi Labs, the leading conversational AI platform for destinations and experiences, has just launched the Animal Assistant, the company’s latest AI solution that will serve as an expert in helping guests find animals on-site and learn more about each species. First launching with Zoo Atlanta, Satisfi Labs plans to quickly roll out the AI-powered Animal Assistant for additional zoos and aquariums. “The Animal Assistant truly takes the zoo and aquarium experience to the next level,” said Shawn Whitman, Vice President, Membership & Guest Experience at Zoo Atlanta. “We are always looking for ways to improve the visitor experience and make it more educational and seamless. Satisfi Labs’ Animal Assistant product does just that.” Using Satisfi Labs’ proprietary NLP, guests will have the ability to ask the Animal Assistant about specific animal species and groups of animals in natural language such as, “where is the clouded leopard?” or “what reptiles do you have on-site?” The Animal Assistant also provides educational information and a guided experience for guests who want to discover what animals are available at a specific location, without having to ask for an animal by name. “We are incredibly proud to launch the Animal Assistant,” says  Don White , CEO of Satisfi Labs. “Through this product, we built a way to quickly and comprehensively train animal and habitat knowledge so zoos and aquariums can further leverage the power of our NLP. We are confident the Animal Assistant will have an incredibly positive impact on guests’ visits to the zoo and aquarium, and we look forward to seeing how it improves the overall experience.” With animals being the most important part of the zoo and aquarium experience, Satisfi Labs was determined to create a product that helped visitors access information about animals and find animals faster during their visit without having to rely on locating paper maps or searching the website. The Animal Assistant can also drive customers to other activities and experiences related to the requested animal such as learning about animal feedings or making a donation to support a specific habitat. Similar to Satisfi’s other AI Assistants, it will continue to evolve and become more intelligent as more animals are trained and will share that knowledge across the network zoo and aquarium clients.

Satisfi Web Traffic

Rank
Page Views per User (PVPU)
Page Views per Million (PVPM)
Reach per Million (RPM)
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Satisfi Rank

  • When was Satisfi founded?

    Satisfi was founded in 2014.

  • Where is Satisfi's headquarters?

    Satisfi's headquarters is located at 1460 Broadway, New York.

  • What is Satisfi's latest funding round?

    Satisfi's latest funding round is Series A - III.

  • How much did Satisfi raise?

    Satisfi raised a total of $13.16M.

  • Who are the investors of Satisfi?

    Investors of Satisfi include Florida Funders, Paycheck Protection Program, Google Assistant Investments, Stadia Accelerator, Major League Baseball and 8 more.

  • Who are Satisfi's competitors?

    Competitors of Satisfi include PolyAI, AISERA, Emotibot, Interactions, Zoovu, Replicant, Mindsay, Conversica, Nuance Communications, Cognigy and 27 more.

  • What products does Satisfi offer?

    Satisfi's products include AI Virtual Assistant .

  • Who are Satisfi's customers?

    Customers of Satisfi include Snowbird Resort, LA Zoo, Miracle Mile Shops and Tampa Bay Buccaneers.

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