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State Department Federal Credit Union Moves Core and IT Infrastructure to Jack Henry Private Cloud, Gains Flexibility and Faster Path to Innovation | Jack Henry & Associates, Inc.

Mar 18, 2021

SDFCU made the strategic transition to a serverless environment to enhance its overall technology infrastructure posture, as well as to create added flexibility in employees’ remote work options and to better focus resources on critical trends like payments innovation. Headquartered in the Washington, D.C. area, SDFCU faces tough competition for IT talent and needs to optimize the role of its existing team. Moving all systems off premise and transferring routine maintenance and upgrades to Jack Henry allows the credit union to provide better service and be quicker to market with the solutions its members want and need. Jay Luo Jack Henry gives balance to our business. We can now prioritize new offerings or changes that bring real value to our members and broader community. And, we are enabling a stronger, more empowered remote workforce when we need it most.” The ability for employees to work from anywhere is a big draw for D.C. area residents, even before it became necessary with the pandemic. Having the entire network hosted in Jack Henry’s private cloud makes this process much easier and more secure, without limiting the staff’s performance. By moving to a cloud-based delivery module, SDFCU also reduces IT-related operating costs. For example, the credit union was investing significant time and resources conducting regular business continuity exercises. Now, SDFCU can confidently rely on Jack Henry’s Jack Henry’s ongoing testing of its business continuity plans and processes adds no costs, protects us from disruption of service, and enables our team focus on activities that are meaningful to our members.” Jack Henry (NASDAQ: JKHY ) is a leading provider of technology solutions primarily for the financial services industry. We are an S&P 500 company that serves approximately 8,700 clients nationwide through three divisions: Jack Henry Banking® supports banks ranging from community banks to multi-billion-dollar institutions; Symitar® provides industry-leading solutions to credit unions of all sizes; and ProfitStars® offers highly specialized solutions to financial institutions of every asset size, as well as diverse corporate entities outside of the financial services industry. With a heritage that has been dedicated to openness, partnership, and user centricity for more than 40 years, we are well-positioned as a driving market force in future-ready digital solutions and payment processing services. We empower our clients and consumers with the human-centered, tech-forward, and insights-driven solutions that will get them where they want to go. Are you future ready? Additional information is available at . Statements made in this news release that are not historical facts are forward-looking information. Actual results may differ materially from those projected in any forward-looking information. Specifically, there are a number of important factors that could cause actual results to differ materially from those anticipated by any forward-looking information. Additional information on these and other factors, which could affect the Company’s financial results, are included in its Securities and Exchange Commission (SEC) filings on Form 10-K, and potential investors should review these statements. Finally, there may be other factors not mentioned above or included in the Company’s SEC JKHY-SY

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