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About Sprinklr

Sprinklr is a complete social media management platform for the enterprise, designed to help large companies collaborate across their entire organization to customer experiences across every social channel. The platform provides content planning and publishing, advocate and audience management, owned engagement and moderation, and earned monitoring and listening.

Headquarters Location

29 West 35th Street 7th Floor

New York, New York, 10001,

United States


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Research containing Sprinklr

Get data-driven expert analysis from the CB Insights Intelligence Unit.

CB Insights Intelligence Analysts have mentioned Sprinklr in 2 CB Insights research briefs, most recently on Oct 13, 2022.

Expert Collections containing Sprinklr

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Sprinklr is included in 3 Expert Collections, including Ad Tech.


Ad Tech

3,695 items


Customer Service Tech

987 items

Companies offering technology-driven solutions for brands and retailers to enable customer service before, during, and after in-store and online shopping.


Targeted Marketing Tech

425 items

This Collection includes companies building technology that enables marketing teams to identify, reach, and engage with consumers seamlessly across channels.

Sprinklr Patents

Sprinklr has filed 1 patent.

The 3 most popular patent topics include:

  • Social networking services
  • Promotion and marketing communications
  • Data management
patents chart

Application Date

Grant Date


Related Topics




Social networking services, Social media, Information technology management, Web analytics, Data management


Application Date


Grant Date



Related Topics

Social networking services, Social media, Information technology management, Web analytics, Data management



Latest Sprinklr News

Aramex Selects Sprinklr AI Chatbots for Transformative Global Customer Service

Nov 22, 2022

By Supporting Aramex’s continuous commitment to innovating its overall customer experience NEW YORK–(BUSINESS WIRE)– $CXM #CXM — Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Aramex – the Dubai-based leading provider of comprehensive logistics and transportation solutions – is using Sprinklr Modern Care to improve the efficiency and scale of its digital customer service. Aramex will be using Sprinklr’s AI chatbots in four languages to automate responses to common inquiries while driving positive customer experiences at a lower cost than live human interactions. Since its foundation in 1982, Aramex has grown to become a global leader in the logistics and transportation industry, recognized for its customized and innovative services for businesses and consumers. In order to increase its operational efficiency, Aramex is working to implement AI to automate tedious global customer service processes. The company is consolidating its contact center on Sprinklr’s unified platform to serve customers with speed and efficiency on every major channel – including live chat, email, and WhatsApp. More than 400 Aramex customer service agents will use Sprinklr’s Conversational AI and Bots to manage customer inquiries across digital channels in multiple languages – all from a single Sprinklr dashboard. With Sprinklr, Aramex will be improving and transforming the overall customer experience with fast, effective, and efficient customer service at scale.

Sprinklr Web Traffic

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Sprinklr Frequently Asked Questions (FAQ)

  • When was Sprinklr founded?

    Sprinklr was founded in 2009.

  • Where is Sprinklr's headquarters?

    Sprinklr's headquarters is located at 29 West 35th Street, New York.

  • What is Sprinklr's latest funding round?

    Sprinklr's latest funding round is IPO.

  • How much did Sprinklr raise?

    Sprinklr raised a total of $578.5M.

  • Who are the investors of Sprinklr?

    Investors of Sprinklr include Sixth Street Growth, Hellman & Friedman, Conductive Ventures, JC2 Ventures, Sharespost and 13 more.

  • Who are Sprinklr's competitors?

    Competitors of Sprinklr include Zendesk, Convosight, Revuze, Gorgias, Front, Hootsuite, Echobox, Kawo, PEP Health, Birdie and 43 more.

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