Latest South Carolina Federal Credit Union News
Sep 3, 2021
The credit unions with over $1 billion of assets may be larger than the others on the annual Best Credit Unions to Work For list, but they strive to replicate the benefits of working at a smaller organization. These credit unions offer perks such as meeting with the CEO, who may also personally congratulate employees on their achievements. Many also encourage volunteer work, either by organizing charitable programs or providing time off for individual employees to volunteer in their community. They also provide better loan rates to employees, as well as discounts to local entertainment. The following cardshow provides snapshots of the Best Credit Unions to Work For above $1 billion of assets, and specific highlights of how each has gone the extra mile to boost employee morale and preserve its organizational culture. (The list was formerly produced by Credit Union Journal, which is now part of American Banker.) Mountain America Credit Union Overall rank: 3 Asset category rank: 1 The cafeteria at Mountain America Credit Union’s headquarters offers healthy food, and the chef shows employees how to cook healthy food at home. Ninety-two percent of employees opt in to the credit union’s retirement plan. Former employees are allowed to stay on the plan. The credit union offers virtual workout and yoga classes every day. Pictured: Mountain America Credit Union’s leadership team serves at USANA Kids Eat during the annual “Month of Caring.” South Carolina Federal Credit Union North Charleston, South Carolina Overall rank: 4 Employees earn personal time off for volunteering in their community. The credit union eliminated formal performance reviews and replaced them with regular, personalized feedback from management via a program called “15Five.” Employees participate in “Spirit Week” when they can dress up for themed events, such as Twin Day, Prom Day and Decade Day. Pictured: Employees at South Carolina Federal Credit Union at a document-shredding event in Lexington. Mobiloil Credit Union Asset category rank: 3 Three formal leadership programs — Brand Ambassadors, Brand Ambassador Alumni and Emerging Leaders — are offered. Eligible employees apply and go through an interview process to participate. Loan discounts are available for employees. New employees meet the CEO and senior management team on day one. They are also connected with two “Brand Ambassadors” who serve as their go-to people for questions. Pictured: Mobiloil Credit Union employees attend an all-staff meeting via Zoom where they made “encouragement cards” for foster children and the volunteers of the Rainbow Room, a division of the Texas Child Protective Services Department. Consumers Credit Union Overall rank: 6 The credit union provides employees with stress-relieving coloring books and colored pencils. On the intranet, employees share news from their personal lives, such as baby pictures, engagements and weddings. The credit union provides employee leave for military members and guarantees them a position when they return from duty, regardless of how long they are gone. Pictured: After a virtual toast in 2020, Consumers Credit Union employees gathered safely in July 2021 for their annual networking night. The party was held outdoors with food trucks, games and live music. CAP COM Federal Credit Union Albany, New York Overall rank: 7 Asset category rank: 5 Managers award “bonus points” for performance, participation or volunteer work.As employees accrue points, they are eligible for prizes. As part of the credit union’s companywide diversity, equity and inclusion initiative, employees receive an additional “floating holiday” each year to celebrate an event or holiday that holds personal meaning. Employees are given one day off each year to volunteer for an organization or cause of their choice. Pictured: CAP COM Federal Credit Union employees gather to celebrate February Heart Month. Veridian Credit Union Overall rank: 10 Asset category rank: 6 To thank employees for their loyalty and commitment to the credit union’s mission, vision and values, monetary service awards are given at five-year intervals. The credit union offers assistance for those adopting children, such as reimbursement of agency fees, travel fees, and legal fees, and paid time off before or after adoption. Employees celebrate International Credit Union Day and the “people helping people” credit union philosophy with random acts of kindness throughout their communities. Pictured: Employees gather to celebrate International Credit Union Day on October 15, 2020. Every year, each branch and department receives a small budget to perform random acts of kindness in their own communities to celebrate credit unions’ “people helping people” philosophy. Employees from the e-services and accounting departments purchased the items shown here to donate to a local women’s shelter. Coastal Credit Union Overall rank: 11 Employees can get free or discounted tickets to local family entertainment or sporting events. The credit union offers lactation facilities for breastfeeding mothers. Pictured: Coastal Credit Union’s development educators spend time volunteering in the community garden at Alliance Medical Ministry, one of the credit union’s community partners and foundation grant recipients. From left: Louis Guillama, vice president of real estate operations; Priscilla Awkard, vice president, teller center; and Michael Doi, marketing and member intelligence data analyst. MSU Federal Credit Union Overall rank: 15 Asset category rank: 8 The “CU Healthy Committee” hosts quarterly challenges that focus on a different aspect of an employee’s health including mental, physical and financial. Employees can earn gifts, including water bottles and gift cards. Six weeks of paid parental leave provided for the birth or adoption of a child. The CEO broadcasts weekly videos to all employees. These videos highlight employees named on the “recognition platform” and provide updated information on various things, including new products or fun events. Pictured: Three MSU Federal Credit Union employees plant trees in Lansing, Michigan, to celebrate Arbor Day. From left: Sarah-Jo Ricklefs, financial services representative; Doug Bock, quality assurance specialist; and Arianna Saldana, community development manager. University of Michigan Credit Union Ann Arbor, Michigan Overall rank: 16 Provides employees with a home office credit to purchase necessary items for remote work. Numerous parties throughout the year celebrate employee achievements. Employees receive gifts such as wireless keyboard and mouse sets, paper shredders and snack boxes. Pictured: University of Michigan Credit Union’s “Talent Team” at the companywide Tie-Dye Event. From left: Cory Cooper, talent specialist; Maria Ricciardi, learning specialist; Candy Keene, vice president of talent and development; Erica Botka, talent and development manager; Heather Green, learning specialist; and Brittany Bentz, administrative assistant. CAMPUS USA Credit Union Category rank: 10 The credit union fully funds the “Defined Benefit” pension plan and fully matches employee contributions to the 401(k) plan up to 5%. Employee Years of Service Awards are presented at the credit union’s Annual Training Symposium attended by all employees. Custom Legos are issued to employees for many reasons, including community involvement, service anniversaries and event participation. Employees often build amazing displays with the Legos they earn. Pictured: “Tropical Shirt Day” is one of many themes for “Fun Fridays” throughout the summer. One Nevada Credit Union Overall rank: 21 Category rank: 11 As the number of employees working from home has grown, the credit union has secured workers compensation policies in five additional states. Monthly “Calendar of Fun” features workplace challenges and friendly competitions. Examples include coloring contests and credit union trivia. The credit union matches employee contributions to the retirement plan. Pictured: One Nevada Credit Union shows its supports for Nevada’s National Hockey Team, the Golden Knights. Michigan First Credit Union Overall rank: 23 Category rank: 12 The credit union offers team learning days twice a year and team appreciation days four times a year. Eligible retirees are offered full health benefits at 50 percent of the actual cost for their lifetime. Incentive plans reward high-quality performance from tellers, financial service representatives, loan heroes and member service representatives. Pictured: Michigan First Credit Union CEO Michael Poulos and Chief Operations Officer Jennifer Borowy in competition at the Michigan/Michigan State Team Appreciation Event. FAIRWINDS Credit Union Overall rank: 24 Category rank: 13 The “Debt-Free Club” recognizes employees for achieving financial milestones, such as building an emergency savings fund, paying off debt and saving for retirement. The credit union created “COVID Pay” in March 2020, a supplemental sick pay program for employees unable to work due to COVID-related reasons. A concierge service provides dry cleaning, meal catering, childcare arrangements and automobile services for employees. Pictured: The Wekiva team celebrates the induction of Shannon Hill (third from left) into the FAIRWINDS President’s Club. All of the President’s Club winners go on a paid cruise to the Bahamas together. Cyprus Federal Credit Union Has casual dress days that are popular with employees. Celebrates any employees graduating high school or college. Pictured: Cyprus Federal Credit Union employees wore red to show support and raise money for the American Cancer Society. Apple Federal Credit Union Overall rank: 27 Category rank: 15 On a monthly basis the “Apple Way Award” recognizes individuals who exemplify corporate values. Winners receive a monetary award and are highlighted on the intranet. Employees who achieve employment milestones at five-year increments are honored at a breakfast at a local hotel. Each recipient receives a service gift presented by the CEO and other senior leaders. Bring your child to work day, the summer family picnic and “Happle Hour” are some of the social events that are a highlight for employees. Pictured: Employees gather in the “Wellness Garden,” which was completed for the credit union’s community partner, Northern Virginia Family Services. From left: Jeff Callan, vice president of Apple Financial Services; Lora Mboma, member service representative; Cynthia McAree, chief marketing officer; Kaytera Caison, branch operations support manager; Jonathan Guepe, executive vice president and COO; Katie Knight, community engagement officer; and Dr. Calanthia Tucker, board chair. America First Credit Union Overall rank: 41 Category rank: 18 The credit union has a partnership with the New England College of Business and Peirce College. Associates receive a 25% discount on tuition. Wellness activities, such as “take the stairs day,” are popular, along with onsite fitness classes and a micro market with healthy food options. Through a partnership with WellWorks, the credit union offers employees a free monthly virtual meditation series. Pictured: American Heritage Credit Union hosted its 26th annual Employee Appreciation Day. Dressed in Philadelphia-themed attire, President and CEO Bruce Foulke and the entire management team welcomed all employees as they arrived at work, gifted them with new American Heritage gear, and cooked and served a lunch that included many Philly staples, such as cheesesteaks, hoagies, soft pretzels, water ice, Tastykakes and Peanut Chews. Arkansas Federal Credit Union Overall rank: 44 Category rank: 19 Employees are able to recognize peers for exemplifying “core values.” As points are earned, they can be redeemed for rewards like gift cards, extra personal time off or a mentor session with an executive. Each month during a town hall, an executive gives a “shout out” to one or multiple employees, who are then encouraged to share their success story with the entire organization. The credit union participates in the “Blue & You Fitness Challenge” through Arkansas Blue Cross/Blue Shield. Employees receive reward points and recognition for completing the challenge for that week. Pictured: Arkansas Federal Credit Union’s Member Benefit Services employees make their “mark” at a socially distant team-building event. Altura Credit Union Overall rank: 46 Category rank: 21 A formal “Young Professionals” program with a peer-led steering committee is focused on supporting the next generation of leaders through monthly professional-development events and volunteering. Each morning the credit union encourages daily stretch breaks for all employees. Birthdays are a paid personal holiday for each employee. Pictured: On their first service anniversary, Verve employees are gifted with a framed cloud of words. The words used are those used by their peers to describe what makes that employee awesome. From left: Wai Ng, member specialist; Andy Luo, member advocate; and Tina Sullivan, member advocate. Palmetto Citizens Federal Credit Union Columbia, South Carolina Overall rank: 54 Category rank: 25 During the lockdown, the credit union made sure employees continued to be paid so they did not experience any financial loss (even though at times they were not working). The credit union offers healthy cooking classes. The credit union, with the support of its employees, donated over $5,000 in personal protective equipment to local hospitals and emergency services in surrounding communities. Pictured: Franklin Mint Federal Credit Union joined with its members to help raise more than $12,000 for local food banks. For every $10 donation to FMFCU Foundation’s food insecurity fund, donors received a Berenstain Bears face mask. Shown with Sister Bear are employees from the Media branch. From left: Sue Cahill, Kaitlin McLaughlin, Ashley Tipping, Chrissi Hines and Kevin Haines.