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About Social Mention

Social Mention is a social media search engine that searches user-generated content such as blogs, comments, bookmarks, events, news, videos, and microblogging services.

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4 top reputation monitoring tools your small business should be using

Oct 11, 2023

By When was the last time you did an internet search for mentions of your brand? Do you regularly hunt for mentions and images of your company across multiple social networks and online platforms? If you aren’t managing your business’s reputation online, your time on social media could be doing more damage than you realize. Luckily for today’s business owners, there is a myriad of marvelous tools available that make reputation monitoring an easy task to manage. Check out the following collection of must-discover reputation monitoring resources to see which ones will help you respond to brand mentions online. Social Mention Social Mention is a top tool for brand managers wanting to monitor their company’s reputation online. This handy interface lets you search for keywords specific to your business and offers you sentiment analysis on the mentions it finds. Discover details on everything from retweets regarding your keyword to associated terms you may not have thought to search for. Social Mention’s advanced search interface lets you hunt for keyword mentions from specific locations and times as well as in specific languages and in specific formats (images, videos, audio, etc.). Mention Not to be confused with Social Mention, Mention lets you not only search for mentions of your business but also hunt for influencers who might be able to spread the word of your company. Mention connects with multiple platforms including Twitter, Facebook, and Buffer. Manage your online reputation from one central interface and instantly react to mentions of your company, both good and bad. With advanced analytics and team task management, you’ll be thrilled at how easy it is to monitor your company’s reputation online. Reply Offered by Buffer , Reply lets you monitor your Twitter account for brand mentions, hashtags, and direct messages. Whether a customer @ mentions you in a poor customer service tweet, talks about you and includes the #fail hashtag, or sends your customer support team a direct message for help, you can use Reply to instantly interact and improve the situation. Google Alerts Not to be overlooked, Google Alerts is a must-use tool for reputation-conscious business owners. Set up alerts for mentions of your business and customize how often you receive your notifications. Google Alerts is also a handy tool for lead generation; create alerts regarding keywords relevant to your business’ offerings and be among the first to respond to potential customers. Managing your company’s reputation online doesn’t have to mean hiring an expensive data intelligence company to scour the Internet for signs of trouble. With terrific tools like those listed above, you can easily manage your company’s online presence from your smartphone or laptop. How many of these resources will you be integrating into your brand management strategy? Did you know? ASBN America’s Small Business Network is now available to stream in over 70 million broadcasting households for users with Roku, Firestick, AppleTV, and mobile Android [ download ] and Apple IOS [ download ] devices TAGS

Social Mention Frequently Asked Questions (FAQ)

  • Who are Social Mention's competitors?

    Competitors of Social Mention include Viralheat.


Compare Social Mention to Competitors

Trackur Logo

Trackur offers online reputation monitoring technology. Its product includes a social media monitoring tool designed to assist companies and public relations (PR) professionals in tracking what is said about brands on the internet. Trackur was founded in 2018 and is based in Raleigh, North Carolina.

Attentio Logo

Attentio specializes in social media monitoring and analysis within the B2B media sector. The company offers services that include algorithmic text mining and a proprietary database to provide insights into industry trends and thought leadership. Attentio primarily serves businesses looking to stay informed on social media and online news narratives. It is based in Belgium.

Sysomos Logo

Sysomos is the social intelligence company backed by data science that gives businesses immediate context to the hundreds of millions of conversations happening online every day. The Sysomos social intelligence platform continuously decodes these conversations and news stories to give marketers real-time answers about what their customers think and feel. More than 1,400 brands and agencies, including 80 percent of the most valuable global brands, as ranked by Interbrand, trust Sysomos for their social intelligence. Sysomos has offices in seven cities worldwide, including London, New York, San Francisco and Toronto.

Visible Technologies Logo
Visible Technologies

Visible Technologies provides software designed to track and monitor online content (social media conversations and blog content) that relates to or reflects upon a company's brand, for the purpose of honing marketing strategy.

Radian6 Logo

Radian6 is focused on building a monitoring and analysis solution for PR and advertising professionals so they can become experts in social media. Radian6 offers a social customer relationship management (CRM).


Cymfony is a provider of custom information extraction and analysis solutions for marketing and public relations companies, and U.S. government and intelligence agencies. In April 2012, Cymfony was acquired by Visible Technologies. The valuation of Cymfony was undisclosed. Other terms of the deal were not released.


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