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Latest Snapps News
May 13, 2021
Young Yarm entrepreneur's 'jump the queue' pub and restaurant app for hungry punters Jack Pickering developed the idea which allows people to order food and drink without downloading an app Latest Teesside headlines straight to your inbox Invalid EmailSomething went wrong, please try again later. Subscribe When you subscribe we will use the information you provide to send you these newsletters. Your information will be used in accordance with our Privacy Notice. Thank you for subscribingWe have more newsletters Show me See our privacy notice A new invention from a Teesside entrepreneur is helping the pub and restaurant trade snap back by taking the hassle out of ordering. Snapps gives customers instant mobile phone access to menus. As there is no app to download, waiting times are reduced for customers. And within just a few months, nearly 30 pubs, restaurants and takeaways have already signed up. Snapps is the brainchild of 24-year-old Jack Pickering from Yarm . The former Conyers School pupil Jack teamed up with his university friend James Cardwell, 24, of Ingleby Barwick , to develop the business. Snapps allows customers to order without downloading apps (Image: Michelle Maddison) Jack said he hopes to eventually extend the idea into every sector across the world, developing it into a place where people can get anything they want on their mobile phone, instantly. He explained how he got the idea after being frustrated with having to constantly download apps. “Take an average day in Middlesbrough or wherever; you park up and download an app to pay for your parking," he said. "Then you download an app to order a coffee. Then later you go for a burger where you download their app to get offers and to order. “I was deleting all sorts on my phone – photos, lots of things – just to make room for these apps when I knew I could build something that did away with the need for all this." Snapps new food and drink ordering method (Image: Michelle Maddison) For table service in pubs and restaurants, customers scan a QR code on the table which instantly opens Snapps and brings up the menu. People then order and pay on their phones using Google or Apple Pay. Currently, 11 pubs and restaurants and 16 takeaways have signed up for their own Snapps, including Tomahawk Steakhouses and The Bay Horse at Hurworth. Alex Cook, owner of The Mill and Il Mulino in Stokesley says Snapps has “transformed” his business. He said: “It eradicates the need, for the time being, for face-to-face ordering and, with the takeaway side of things, it provides a better and cheaper option than the platform we used before. “It saves us time and money and is ‘age friendly’, because it’s not overly complicated. I couldn’t be happier with it.” So far, more than 30,000 patrons have spent more than £700,000 through the Snapps platform. Read More Jack said: “It benefits the customer by giving them more time with family and friends. And for a business, it frees up staff – they don’t have to constantly walk around tables taking orders. “And because the food and drinks are delivered straight from the kitchen or bar, that helps minimise contact between staff and patrons, ensures a speedy service and helps with keeping to covid restrictions. “Fundamentally, because it’s making life more efficient, you can save enough time to buy an extra round, or that dessert you fancy – and for the businesses, that could mean an increase in revenue of at least five to 10 per cent.” He added: “At the moment in pubs and restaurants, it’s all table service. But when we get back inside, and you’ll have to queue at the bar again, Snapps, in effect, helps you jump the queue.” FOLLOW US
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