SightCall is a global Software as a Service (SaaS) platform leveraging WebRTC for live visual communications. SightCall provides a solution that complements its existing tools, environment, and processes to solve customer problems. The company also offers both business applications as well as APIs and SDKs enabling enterprises to configure their preferred customer visual support experience without requiring software development.
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ESPs containing SightCall
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Computer vision solutions leverage artificial intelligence to support digital recognition, enabling insurers to decrease costs and increase customer satisfaction. Solutions in this area are able to tap into a variety of image sources — such as smartphone cameras and security cameras — to assess the property or car central to a claim.
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Research containing SightCall
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CB Insights Intelligence Analysts have mentioned SightCall in 4 CB Insights research briefs, most recently on Sep 14, 2022.
Expert Collections containing SightCall
Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.
SightCall is included in 2 Expert Collections, including Customer Service Tech.
Customer Service Tech
Companies offering technology-driven solutions for brands and retailers to enable customer service before, during, and after in-store and online shopping.
SightCall has filed 1 patent.
Videotelephony, GPS navigation devices, Cloud computing, Cloud platforms, Cloud infrastructure
Videotelephony, GPS navigation devices, Cloud computing, Cloud platforms, Cloud infrastructure
Latest SightCall News
Jun 2, 2022
Team Graffiti from Marseille brings the product experience familiar from the online world with additional information and recommendations etc. into the store using AR The Austrian team Golem solves the problem of waiting times in the store by connecting waiting customers with free consultants in other stores using smart glasses or XR-Booth 19 startups from eleven countries competed for prize money totaling over 600,000 euros The ideas focus on virtual store, product and service experiences, avatars, as well as technologies and platforms that improve the XR experience Graffiti-CEO Marie Tors and Co-Founder Said Hadjiat Golem CEO Johannes Fasching, Philip Hafner, Jan Kowald, Claudia Nemat and John Saw Trends such as Web 3.0, virtual reality and avatars will change shopping and service. This year's T-Challenge, the international competition organized by T-Labs and T-Mobile U.S., wanted to find out exactly what this might look like. Selected from hundreds of applicants from all over the world, 19 finalists from eleven countries had the chance to convince the jury and receive a share of the prize money totaling over EUR 600,000. The winning projects The winner of the "Solution Development" category is Team Graffiti from Marseille, France. They use AR to bring the product experience familiar from the online world, with additional information and recommendations, etc., to the local store. In second place is the SightCall team from Frankfurt. SightCall turns the smartphone into a powerful self-service tool by smartly extending a web channel, for example, with a video call with an advisor. Third place is DeepBrainAI from Seoul/ Korea with their technology for programming impressively lifelike avatars. Based on video footage, they create digital twins that convince with deceptively human-like gestures, facial expressions and speech in customer service, for example. In the "Concept and Design Creation" category, Golem Digital from Graz, Austria, was the winner. Their idea of the ByeByeQ solves the problem of waiting times in the store by networking waiting customers with free advisors in other stores using smart glasses or XR-Booth (a kind of telephone booth with AR technology). Second place went to the Code University team from Berlin. They focus on enhancing and enlivening digital stores through art. In third place was Yona from Cologne with their practical solution to the fact that there is usually one tech expert in a family who sets up all the devices and solves problems when something doesn't work. In a digital twin of the home with all its devices, AR advisors help with tips and tricks. "We started our second T-Challenge with great expectations. The participants' ideas far exceeded them. For example, we received solutions such as lifelike avatars paired with applications that are perfectly tailored to the needs of our customers. This enables us to further improve our service. We want to inspire people and act in line with their needs. I have seen a lot today that precisely meets this objective," says Claudia Nemat, Member of the Board of Management for Technology and Innovation at Telekom. Interactive exhibition presents solutions For two days, the finalists of the T-Challenge presented how sales and service are developing in the virtual world at Telekom's headquarters in Bonn. Jury members, Telekom experts, partners and visitors were able to create their own avatar in a 3D scanner or test whether they could tell a virtual person from a real one. They could stroll through a virtual 100-story mall or see how retailers can improve their service at peak times. Or see for themselves how a virtual flagship store combines the personal experience of brick-and-mortar retail with the convenience of online shopping. “ 5G is poised to unlock the true potential of Extended Reality, transforming the way we interact with the world around us – including the way we shop,” said Neville Ray, President of Technology at T-Mobile U.S. “T-Challenge gives us a glimpse into the future with XR, and I can’t wait to see these innovators take their ideas to the next level.” The T-Challenge In 2021, T-Labs, Deutsche Telekom's research and development unit, launched the T-Challenge. The second edition was held jointly with T-Mobile U.S.. In addition to the attractive prize money of EUR 150,000 (Solution Development) and EUR 75,000 (Concept and Design Creation) for the first-place winners, participants* have another attractive bonus in store: Selected winning solutions will be exhibited in selected Telekom stores in Germany, Europe and the USA. Anyone interested can find out all about the T-Challenge at www.telekom-challenge.com . Telekom and extended reality (XR) Telekom has been actively involved in further developing XR technology and exploring its possibilities for years. It was the first telecommunications company in Europe to bring Nreal's mixed reality glasses into its stores. hubraum programs for startups and developers continue to push the topic. For example, currently the Snapdragon Spaces program with Qualcomm and T-Mobile U.S. And of course, good networks, like Telekom's, and 5G are the basis for a perfect experience in the metaverse.
SightCall Frequently Asked Questions (FAQ)
When was SightCall founded?
SightCall was founded in 2008.
Where is SightCall's headquarters?
SightCall's headquarters is located at 330 Townsend Street, San Francisco.
What is SightCall's latest funding round?
SightCall's latest funding round is Incubator/Accelerator.
How much did SightCall raise?
SightCall raised a total of $50.4M.
Who are the investors of SightCall?
Investors of SightCall include Plug and Play Japan, Bpifrance, InfraVia Capital and IDInvest Partners.
Who are SightCall's competitors?
Competitors of SightCall include OnSiteIQ, Obsess, Perfect Corp , Bdeo, Claim Genius, Flyreel, MotionsCloud, DriveX, PLNAR, Blinkin and 25 more.
Compare SightCall to Competitors
OnSiteIQ is an online platform that allows construction companies to inspect a site through 360-degree imagery to track progress and perform safety analysis. It offers floorplan mapping, monitoring and reporting, verification, and more. The company was founded in 2017 and is based in New York, New York.
DropIn is an on-demand, live video platform designed for the use of P&C companies, managing general agencies, third party adjusters, and managed repair networks. DropIn enables more precise underwriting risk, speeds claim time, enhances damage estimate accuracy, all while reducing indemnity and loss adjustment expenses. DropIn enables customers to leverage streaming video and high-resolution photos captured using smartphones or drones to achieve better insight into the intricacies of a loss for enhanced decision-making.
HOVER is a platform that allows homeowners and businesses to create virtual accounts for homes, including accurate, digital 3D models of a property.
Tractable develops artificial intelligence systems for accident and disaster recovery. Its AI solutions process over $2B a year in vehicle repairs and purchases, and have been deployed by insurers across Europe, North America, and Asia, helping households recover from accidents faster.
Claim Genius provides insurance carriers, auto salvage firms, and recyclers with an integrated AI damage estimation platform. Using Claim Genius's patent-pending image analysis and predictive analytics tools, carriers can now provide instant damage estimates and rapid processing of claims based on uploaded accident photos from its mobile app. The company was founded in 2017 and is based in Iselin, New Jersey.
MotionsCloud is a mobile claims adjustment app for insurance properties and contents claims. MotionsClouds aims to help claims adjusters to improve their productivity, reduce claim cycle time, get claims estimation in real-time, and improve customer experience. MotionsCloud was founded in 2016 and is based in Munich, Germany.
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