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About ServiceDock

ServiceDock is a customer experience management platform specifically designed for multi-location businesses. ServiceDock captures structured feedback in physical locations using the messaging apps customers already have on their phones. ServiceDock then uses the data in a dashboard that delivers customer insights and enables business owners to follow up with disgruntled customers.On January 26th, 2021, ServiceDock was acquired by Critizr. Terms of the transaction were not disclosed.

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+353 1 906 6390

Latest ServiceDock News

Customer relations platform ServiceDock acquired by Critizr

Jan 28, 2021

The Dublin start-up had raised €500,000 from backers and counted a number of large brands among its clients.ServiceDock, an Irish start-up that has developed a customer feedback platform, has been acquired by French company Critizr.The ServiceDock platform is used by retail businesses to manage their customer relations and gather data from customers through messaging apps like Facebook’s Messenger.France’s Critizr, which develops similar products for customer engagement, said it will be integrating ServiceDock’s products with its own to fuel its push into the Irish and UK markets.ServiceDock’s small but very impressive team has created game-changing social conversation technology which will integrate seamlessly to augment our successful Critizr Connection platform,” Dubot said. Disclaimer: This story is auto-aggregated & summarized by a computer program and has not been created by StartupAround.

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