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Service Integrity

Founded Year



Seed VC | Alive

Total Raised


Last Raised

$3M | 20 yrs ago

About Service Integrity

Service is about how their organisation interacts with the outside world. Quite often, the service is the strategy. Integrity exists when users organisation does what it sets out to do. Integrity is execution. The company exist to provide sales and service insight. The end product is the truth about what is happening with their Sales and Service. Service Integrity Mystery Shopping aims to help organisations measure whether organisational strategies are being implemented at the point of customer contact. A Service Integrity mystery shopping program will evaluate their store, branch, call centre, or website using one of the company's 30,000 shoppers. Those shoppers cover all parts of Australia and NZ, from Moura, QLD to Mercer, NZ. Results are available on-line via a secure website allowing everyone from the CEO to the front-line staff personalised access according to their required access. Service Integrity Mystery Shopping is a focused organisation which undertakes Mystery Shopping as a core activity. The mystery shopping business is a core activity, rather than an offshoot or subsidiaryn

Headquarters Location

10 Maguire Road Suite 210

Lexington, Massachusetts, 02421,

United States


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Service Integrity Frequently Asked Questions (FAQ)

  • When was Service Integrity founded?

    Service Integrity was founded in 2002.

  • Where is Service Integrity's headquarters?

    Service Integrity's headquarters is located at 10 Maguire Road, Lexington.

  • What is Service Integrity's latest funding round?

    Service Integrity's latest funding round is Seed VC.

  • How much did Service Integrity raise?

    Service Integrity raised a total of $3M.

  • Who are the investors of Service Integrity?

    Investors of Service Integrity include General Catalyst and Polaris Partners.

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