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MOBILE & TELECOMMUNICATIONS | Mobile Software & Services / Healthcare

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Seed | Alive

Total Raised


Last Raised

$100K | 8 yrs ago

About Sensentia

Sensentia automates complex tasks and processes in the health care administration domain that previously could only be done by humans, driving higher efficiency, better quality of service, at much lower cost. Sensentia is developing a whole platform and ecosystem of applications addressing a multitude of pains in this space. Their first product is providing a fully automated system to answer the billion of phone calls insurers receive from providers and members every year.

Sensentia Headquarter Location

885 Massachusetts Ave 14

Cambridge, Massachusetts, 02139,

United States

Latest Sensentia News

Sensentia Health Plan AI Solution Now Available on the Genesys AppFoundry

Mar 26, 2021

Share Sensentia’s Agentsense Solution Combines With Genesys Customer Experience Platform to Improve Health Plan Members’ Experience Sensentia , a leading-edge healthcare technology company focused on making health insurance information more accessible by leveraging AI, has announced that AgentSense is now available on the Genesys® AppFoundry, the industry’s largest dedicated marketplace focused on customer experience solutions. The AppFoundry allows Genesys customers from all market segments to discover and rapidly deploy a broad range of solutions that make it easier to interact with consumers, engage employees, and optimize their workforce. Sensentia’s Artificial Intelligence solution, AgentSense, provides one source of truth for the deepest health plan information exploration in the industry, improving contact center efficiency and member engagement. Sensentia’s AI platform and conversational virtual agent returns the most detailed and accurate benefit responses from complex health plan data. The Sensentia solutions transform intricate structured and unstructured data into actionable intelligence for a range of users. This allows existing and prospective members to understand their benefits and costs for a specific treatment, drug, procedure, or service, as well as compare benefits between plans not only on a plan summary but on a procedural level. Sensentia CEO,  Jan Jungclaus , states, “The value our partners will realize from Sensentia’s integration with Genesys’s Customer Experience Platform is having a ‘one-stop-shop’ platform that improves service productivity while increasing and sustaining contact center ROI. Our proprietary AI technology and benefit modeling turns complicated, fractured data into structured information for the most detailed and accurate responses. As a result, AgentSense not only improves key contact center metrics but also creates an engaging member self-service experience in parallel.”

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Expert Collections containing Sensentia

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Sensentia is included in 4 Expert Collections, including InsurTech.



1,630 items

Companies and startups that use of technology to improve core and ancillary insurance operations. Companies in this collection are creating new product architectures, improving underwriting models, accelerating claims and creating a better customer experience


Conference Exhibitors

5,302 items



6,976 items

US-based companies


Health Plans & Benefits Management

693 items

Companies developing or offering digital platforms and services, including online insurance marketplaces, data analytics for claims adjustment, benefits administration, and payments systems, that help make private health insurance more affordable, navigable, or transparent.

Sensentia Patents

Sensentia has filed 1 patent.

The 3 most popular patent topics include:

  • Health economics
  • Health informatics
  • Health insurance
patents chart

Application Date

Grant Date


Related Topics



Regulatory compliance, Market structure, Health insurance, Health economics, Health informatics


Application Date


Grant Date


Related Topics

Regulatory compliance, Market structure, Health insurance, Health economics, Health informatics



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