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Founded Year



Incubator/Accelerator - III | Alive

Total Raised


About Sensely

Sensely uses natural user interfaces to connect insurance and health plan members. The company develops an empathy-driven conversational platform to increase the member experience, elevate brand preference, and influence behavior. It creates avatars and chatbot-based platforms to assist insurance plan members and patients with insurance services and healthcare resources. It was founded in 2013 and is based in San Francisco, California.

Headquarters Location

229 Kearny Street

San Francisco, California, 94108,

United States


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ESPs containing Sensely

The ESP matrix leverages data and analyst insight to identify and rank leading companies in a given technology landscape.

Healthcare & Life Sciences / Care Delivery & Navigation Tech

The symptom checkers & provider discovery market utilizes digital tools to help patients diagnose symptoms and find healthcare providers. These solutions can help reduce the burden on high acuity and emergency services, improve access to reliable clinical advice 24/7, streamline patient journeys, increase provider productivity and quality, and save money by directing patients to the least expensiv…

Sensely named as Leader among 10 other companies, including Ada Health, Buoy Health, and Infermedica.

Sensely's Products & Differentiators

    Symptom Checker

    An easy to use conversational application that asks the user a short series of questions, and then makes a recommendation for what the user should do next.

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Expert Collections containing Sensely

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Sensely is included in 5 Expert Collections, including Conference Exhibitors.


Conference Exhibitors

5,501 items

HLTH is a healthcare event bringing together startups and large companies from pharma, health insurance, business intelligence, and more to discuss the shifting landscape of healthcare



2,890 items

Companies and startups that use of technology to improve core and ancillary insurance operations. Companies in this collection are creating new product architectures, improving underwriting models, accelerating claims and creating a better customer experience


Artificial Intelligence

10,944 items

Companies developing artificial intelligence solutions, including cross-industry applications, industry-specific products, and AI infrastructure solutions.



8,086 items

Companies and startups in this collection provide technology to streamline, improve, and transform financial services, products, and operations for individuals and businesses.


Digital Health

10,563 items

The digital health collection includes vendors developing software, platforms, sensor & robotic hardware, health data infrastructure, and tech-enabled services in healthcare. The list excludes pureplay pharma/biopharma, sequencing instruments, gene editing, and assistive tech.

Latest Sensely News

Sensely Labs Successfully Integrates chatGPT, Adding a New Layer of Enterprise Intuition

Apr 20, 2023

News provided by Share this article Powering enhanced retrieval of policy-specific information, the integration extends core platform utility SAN FRANCISCO, April 20, 2023 /PRNewswire/ -- Today   Sensely's lab division announced the initial integration of chatGPT into its Front Door Navigator product. Front Door Navigator is a conversational application designed to quickly assist insurance policyholders to get their most pressing questions answered intuitively. Featuring a robust set of pre-built, targeted intents for consumer insurance applications, the Sensely natural language processing (NLP) engine allows members to seamlessly perform common tasks such as adding dependents, initiating claims, and locating care. With the incorporation of chatGPT, retrieval processes are better able to take advantage of existing digital assets with reduced intent configuration set-up. This streamlines implementation for Sensely's enterprise customers, and also drives increased member utility by upgrading navigational processes to directly retrieve member-specific answers. Moreover, the increased informational fidelity and empathetic naturalness of generative AI conversations also extend Sensely's core value proposition of using technology to skillfully drive conversations with lifelike, efficient, and delightful design. Currently powering many thousands of interactions per month, Front Door Navigator is designed to enhance the member experience at first contact and accurately answer complex queries which typically require human intervention. Sensely's large and growing fine-tuned language model based on chatGPT increases the return on investment for Sensely's customers by expanding the pool of information that can rapidly be retrieved from existing digital assets, and then delivering results directly into Sensely's conversational AI platform. In addition, chatGPT better enables successful conversational outcomes by recovering failures to satisfy end user intents and incorporating recovered interactions into Sensely's training models. This chatGPT implementation thus improves the overall quality and user acceptance potential of subsequent answers. Sensely's conversation engine is most commonly delivered as an extensible software development kit (SDK), and features a character-based interface that both speaks and "listens" to end-users across a wide range of conversational modules, languages, and voice variations. Currently supporting over 40 languages, to date the Sensely SDK has been deployed in 12 countries covering in excess of 5 million members, and serves as a core ingredient of enterprise digital transformation efforts that drive brand value and member satisfaction. "Even in its current non-production Sensely environment, the chatGPT feature set is already driving new insights on a daily basis that were largely unthinkable six months ago," said Adam Odessky, Sensely's CEO. "By combining our existing platform capabilities with chatGPT, we are seeing a potentially massive new unlocking of value, and we're excited to see this value come to fruition in the market. On a more human level, we're excited about the ability for synthetic conversations to reach a level of user satisfaction that can make a meaningful difference for many common and often frustrating consumer interactions." About Sensely Sensely's avatar and chatbot-based platforms assist insurance plan members and patients with the insurance services and healthcare resources they need, when they need it. With offices in San Francisco, London, Manila, and Tokyo, Sensely's global teams provide virtual assistant solutions to insurance companies, hospital systems, and pharmaceutical clients worldwide. For more information, please visit . SOURCE Sensely

Sensely Frequently Asked Questions (FAQ)

  • When was Sensely founded?

    Sensely was founded in 2013.

  • Where is Sensely's headquarters?

    Sensely's headquarters is located at 229 Kearny Street, San Francisco.

  • What is Sensely's latest funding round?

    Sensely's latest funding round is Incubator/Accelerator - III.

  • How much did Sensely raise?

    Sensely raised a total of $26.79M.

  • Who are the investors of Sensely?

    Investors of Sensely include InsurTech NY, Plug and Play Japan, Plug and Play Insurtech, Pegasus Tech Ventures, Chengwei Capital and 20 more.

  • Who are Sensely's competitors?

    Competitors of Sensely include Babylon, CareAngel, GYANT, ForMotiv, App Orchid and 13 more.

  • What products does Sensely offer?

    Sensely's products include Symptom Checker and 3 more.

  • Who are Sensely's customers?

    Customers of Sensely include AXA, Allianz and Nippon.

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Compare Sensely to Competitors

Buoy Health Logo
Buoy Health

Buoy Health develops a digital health platform to provide a personalized symptom checker. It offers an artificial intelligence and advanced machine learning-based application to check users' symptoms in combination with the latest medical information to provide personalized information on possible causes and treatments for illness. Buoy Health was formerly known as QUR. The company was founded in 2014 and is based in Boston, Massachusetts.


Praktice offers healthcare analytics that helps drive revenues and improves margins for hospitals and health organizations through critical insights.

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ForMotiv provides an end-to-end platform for reducing online risk. The company improves customer experience by measuring end-user behavioral biometrics to detect future outcomes such as fraud, delinquency, profitability, and abandonment as users engage with digital applications. It was founded in 2018 and is based in Philadelphia, Pennsylvania.


Traffk is a digital insurance product o modernize the insurance underwriting and distribution process. It enables an organization to deploy data mining, analytics, and rules automation to manage risk, pricing, and utilization. It was founded in 2015 and is based in Vero Beach, Florida.

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Indico Data

Indico Data develops a process automation platform to accelerate document-based workflows. The company offers solutions such as robotic process automation (RPA), intelligent document processing, intelligent process automation, and more. It serves insurance, financial services, commercial real estate, and other sectors. It was formerly known as Indico. The company was founded in 2013 and is based in Boston, Massachusetts.

App Orchid Logo
App Orchid

App Orchid helps enterprises build AI-fueled apps for the energy, utilities, insurance, and healthcare industries. ContractAI is a product built on App Orchid's AI platform to transform the contracting process and improve the analysis, creation, and negotiation of contracts. ContractAI utilizes AI to automatically ingest and analyze historical contracts to author templates based on terms that were proven win-win. The company was founded in 2013 and is based in San Ramon, California.

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