NICE Satmetrix company logo

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Founded Year



Asset Sale | AssetsPurchased

Total Raised


About NICE Satmetrix

NICE Satmetrix is a global provider of customer experience management software for companies who know that customer experience drives success.

NICE Satmetrix Headquarter Location

1100 Park Place Suite 210

San Mateo, California, 94403,

United States


ESPs containing NICE Satmetrix

The ESP matrix leverages data and analyst insight to identify and rank leading companies in a given technology landscape.

Consumer & Retail / Retail

Customer feedback management platforms gather and analyze direct and indirect customer feedback across channels. These solutions include satisfaction surveys, social media monitoring, online reviews, and more.

NICE Satmetrix named as Challenger among 15 other companies, including Medallia, CallMiner, and Reputation.

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Expert Collections containing NICE Satmetrix

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

NICE Satmetrix is included in 1 Expert Collection, including Customer Service Tech.


Customer Service Tech

939 items

Companies offering technology-driven solutions for brands and retailers to enable customer service before, during, and after in-store and online shopping.

Latest NICE Satmetrix News

NICE infuses voice of customer capabilities with artificial intelligence

Jun 28, 2021

NICE has brought its artificial intelligence (AI) technologies to the heart of the contact centre, with the addition of Enlighten AI to the NICE Satmetrix … Welcome to the home of information resources for AI and ML. We hope you find this site useful. Feel free to give us feedback. Copyright © 2020 Informed AI Group Ltd - Neurons.AI - The home of AI information resources This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Accept Read More Privacy & Cookies Policy

  • When was NICE Satmetrix founded?

    NICE Satmetrix was founded in 1997.

  • Where is NICE Satmetrix's headquarters?

    NICE Satmetrix's headquarters is located at 1100 Park Place, San Mateo.

  • What is NICE Satmetrix's latest funding round?

    NICE Satmetrix's latest funding round is Asset Sale.

  • How much did NICE Satmetrix raise?

    NICE Satmetrix raised a total of $56.63M.

  • Who are the investors of NICE Satmetrix?

    Investors of NICE Satmetrix include NICE, Sutter Hill Ventures, Emergence Capital, Levensohn Venture Partners, Stanford Management Company and 5 more.

  • Who are NICE Satmetrix's competitors?

    Competitors of NICE Satmetrix include Medallia and 6 more.

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TruRating is a mass point-of-payment rating system that gives customers a say when they pay. By answering one simple, anonymous question via the payment terminal, customers can rate an aspect of their experience from 0-9 (0 is terrible, 9 amazing). Each consumer rating feeds two websites. Business owners can see their ratings over time, compare their ratings against anonymous competitors, link customer sentiment to spend and get detailed analytics. Consumers have access to a recommendations site they can trust, with ratings from validated customers.

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