Frank Sentner has been providing technology solutions to the insurance industry for 45+ years. His consulting practice is focused on improving the business processes of insurers, insurance brokerage firms, and insurance technology solution providers. He has managed major policy, billing, and claims system replacement projects for insurers and has provided strategic consulting for large insurance brokerage firms. He has recently been focused for several years on mentoring Startup InsurTech firms.
Frank led the development of the first ACORD forms-based agency policy and claims system while working for Insurnet in 1976. He started his first consulting firm in 1982, then merged it with two other founders in 1984 to form Creative Information Systems (CISCo) where he designed and developed Sagitta, the first ACORD AL3-based agency system, which is still used today by some of the largest insurance brokers in the world.
In 1992, CISCo merged with the Gemini division of Aetna to form CISGEM, which was acquired by Vertafore in 1995 and where Frank served as SVP of Technology until 1996. Vertafore was acquired by Bain Capital Private Equity and Vista Equity Partners from TPG Capital for $2.7 Billion in 2016 and recently sold to Roper Technologies for $5.35 Billion. Sagitta is still their flagship product for national insurance brokers like Marsh MMA, USI, and BB&T.
In September 1996, Frank started his second consulting practice, Sentwood Consulting. In the last 23 years, he has consulted for many organizations as diverse as The Council of Insurance Agents & Brokers, USI Insurance Services, Insurity Inc., and ACORD.
Recently, Frank worked with representatives from the State of Connecticut, the City of Hartford, the University of Connecticut, Travelers Insurance, The Hartford, AXA/XL , Hanover Insurance, NassauRe, Cigna Health Insurance, and InsurTech Hartford to raise funds to create the first InsurTech Accelerator in Connecticut and has mentored many of its Startups as well as the Startups participating in the NassauRe/Imagine InsurTech Incubator. He is also a member of the advisory board of InsurTech Hartford.