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About Sabre Travel Network

Sabre Travel Network offers a travel marketplace, connecting buyers and sellers.

Sabre Travel Network Headquarter Location

3150 Sabre Drive

Southlake, Texas, 76092,

United States

Latest Sabre Travel Network News

WiT Podcast: Unity In Crisis – Episode 20: Todd Arthur, Vice President, Sabre Travel Network, Asia Pacific

Aug 24, 2020

WiT Podcast: Unity In Crisis – Episode 20: Todd Arthur, Vice President, Sabre Travel Network, Asia Pacific WiT Podcast: Unity In Crisis – Episode 20: Todd Arthur, Vice President, Sabre Travel Network, Asia Pacific Todd Arthur is himself an avid traveller. He’s been to 117 countries andyou can imagine how antsy he is to make it to 118. But for now, like all of us,he’s had to get used to a new routine at home and picking up a new life skill(and it’s not cooking or baking). And even though he says Sabre is seeing some positive signs of recovery in certain domestic markets, the truth is cross-border travel is not going to be happening anytime soon which begs the question, how do travel agents survive this period? Plus, guess which is his 118th destination? Have a listen. Here are the key takeaways: • On the travel corridors between Singapore and China and now, Singaporeand Malaysia “We have seen some travel between the two markets. It’s been very, verylimited (with the restrictions). The hope is that if those restrictions getrelaxed, then we’ll see the numbers increase. But we have seen some positivebookings between Singapore and China and we hope to see the same betweenMalaysia – it’s a much more important travel corridor for folks living here inSingapore.” • Will you do it yourself with all those current restrictions? “I am anxious to travel. I’m anxious to see the world – so I wouldn’thesitate at all to travel.” • Leisure travel will lead the way however “We definitely see leisure leading the way. In spite of the travelcorridors, companies will be apprehensive about sending their employees onplanes. And as a result, we believe that leisure travel will ultimately leadthe way in significant numbers.” • Significant opportunity for travel agencies to add more value – here’swhy and how “70% of the respondents (in a Sabre survey) said that they would plan onusing a travel agency to help them plan their next travel or their next trip sothere is an opportunity but they will need to bring value in order to survive.” “Those first trips are going to be really unique – and that’s what oursurvey showed, that people are looking for something different. There will be alot of restrictions, and people will need some help guiding through those andwe believe that travel agencies can provide a key part in that ecosystem ofhelping guide people where to go, what kind of unique experiences can theybook.” • Agents have to invest in themselves to survive “Agencies will need to invest in themselves in order to survive, but Iexpect that the business that will come out will be a bit smaller, maybe quitea bit smaller, but the agencies who do survive will be much stronger and betterpositioned to service their customers.” • What Sabre is doing to support its partners “We have been very specific that we need to be in business post-Covid aswell as the rest of our partners, so the need to be able to survive and toprotect cash has been very important for us. Our focus has been continuing todevelop solutions and tools in efficiencies, products that will be important toour customers, post-Covid and continuing to invest in the value chain that willbring value to our customers once we get out of the crisis.” • What’s the one thing travel agents need to do better? “The amount of service and the value that they bring really needs to improve.Differentiating yourself by great service, bringing additional value thatyou’ve never brought before to the consumer will allow you to survive and doreally well out of this crisis.” • Stay focused on the big picture, invest in yourself “We can get consumed by the day to day news. This is an event so bigthat it’s not going to change tomorrow. So I think we have to look at the bigpicture and look at your business to re-tool and re-engineer, just as we havedone in our personal lives.” “Companies should be making investment into their operations when they’re slow right now; they can do things that they would have never been able to do in the past, just because there’s very limited business coming in.” • Featured image:WiT’s Yeoh Siew Hoon with Todd Arthur at the podcast studio Tags:

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Expert Collections containing Sabre Travel Network

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Sabre Travel Network is included in 2 Expert Collections, including Payments.

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Payments

1,486 items

Companies and startups in this collection enable consumers, businesses, and governments to pay each other - online and at the physical point-of-sale.

F

Fintech

6,976 items

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