Since opening his first store in Palm Springs last year, Morelos has done more than $7 million in sales, and expanded to locations in Yucca Valley, San Francisco and soon Berkeley, California, and Hudson Valley, New York.

Mojave Flea Founder James Morelos Is Rejuvenating Retail One Trading Post at a Time

Industry Recognition Showcases Increasing Momentum for Appriss Retail Around the Globe
Appriss Retail , the industry leader in retail performance improvement solutions, announced that the company was named one of the Best Newcomers by Retail Knowledge in its 2019 Australian Fraud Awards . The accolade highlights increasing momentum for Appriss Retail as the company continues to expand its global footprint by helping retailers improve customer service and boost profits by combatting return fraud. “Return fraud knows no boundaries. No matter the country, retailers need resources and technology to help them deliver the best possible consumer experience, while still protecting them from fraudulent activity,” said Tom Rittman , vice-president of marketing, Appriss Retail. “We are honoured to be recognised by the local retail community in Australia, and we are excited about what’s ahead.”
Appriss Retail’s footprint is expanding globally from its roots in the US and UK. Its solutions are in use in 45 countries and on six continents, including several large, well-known retailers in Australia. The Appriss Retail Performance Platform of solutions incorporates analytics and artificial intelligence to create real-time automated decisions, post-transaction insights, and recommended user actions. These are delivered to its retailer clients via several well-known product brands including Verify® return authorisation and Secure™ exception based reporting.

Retail Knowledge Names Appriss Retail One of the Best Newcomers in the 2019 Australian Fraud Awards

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Byte Foods is using smart refrigerators to offer locally sourced food and meal kits to associates in office buildings in San Francisco. Lee Mokri, CEO of Byte Foods
Although Amazon continues to generate the lion's share of press coverage when it comes to retail, hidden behind the scenes are thousands of start up companies determined to gain traction in retail. The challenge for start ups is generating new ideas to tackle the same opportunities that everyone sees, before the retail giants catch on. In my role as a consultant, I provide strategy, operations and marketing support to companies located in Silicon Valley, CA and globally. I have determined that a new channel exists for e-commerce: Direct to Customer in Office (DTCO). Selling and delivering food and general merchandise to customers where they work, especially in large office buildings, is the next battleground in retail. What I find is that many start ups are focused on the wrong thing. Trying to introduce a new line of apparel or shoes is very challenging with most companies failing to achieve its goals. Food, however, is another story. Over the last three years I have witnessed the reinvention of how companies think about food, and with that a significant shift in the amount of investors willing to back start ups focused on the space. One such company taking an entirely new approach and seeing hyper growth is a San Francisco-based startup called Byte Foods . Founded by Lee Mokri who got his first taste of the food industry when launching an on-demand meal delivery company in 2014. He and the team scaled the company quickly, but saw first-hand the high cost of acquiring and retaining customers and the challenges of last-mile delivery. He pivoted the business and focused more on developing a technology that would be a true differentiator. Byte Foods developed a technology similar to Amazon Go , but scaled it down to fit into a glass front refrigerator, which is placed in offices, hospital, university, gym, or just about anywhere people spend time away from home. These Internet of Things (IOT) smart fridges are stocked with high-quality, locally sourced meals, snacks, drinks and meal kits, and employees purchase items directly from the fridge with their credit or debit card. The technology democratizes fresh food, allowing all employers (whether they have a budget for food or not) to realize the productivity gains and wellness benefits of providing fresh food to their teams. Companies have the option of subsidizing the cost of food by whatever percentage they'd like, or not at all. A customer scans a QR code with his smartphone to purchase a drink from a vending machine at Tencent Holdings in China. TenCent, Alibaba and other large Chinese retail and technology companies continue to invest in using vending machines to sell food and general merchandise. Photographer: Qilai Shen/Bloomberg
According to Mokri, in a recent survey of tens of thousands of Byte customers, 90% said having a Byte fridge in the office allows them to make healthier eating choices at work. But it’s not just the employees who are winning, Byte’s clients also see this as a high-impact perk, with their average client saving 150 hours of employee productivity time per month. The secret sauce of Byte's success is the creative use of Radio Frequency Identification (RFID) technology in each of their fridges. It allows them a real-time view into exactly what’s in each of their fridges, purchase history, the expiration date of each product and even the ability to dynamically change prices. You can imagine how powerful this data has become for Byte, with the ability to discount products based on time-on-shelf or even predicting what will be purchased, by each customer, each day. Mokri stated that the value of data to Byte is what separates the company from being a vending machine company. According to Mokri: "We are quickly gaining the ability to personalize food options for every employee in every office we service." As Byte learns more about the preferences of each customer, they will determine the optimal solution for meeting demand. For example, Byte's smart refrigerators could become a hub for receiving customer’s food requests, which are delivered to the fridge before they’re even purchased. Byte's small-sized refrigerators are in big demand. Byte has deployed fridges in more than 500 leading Northern California companies, including Tesla, Cisco, SAP and Autodesk. Byte is also working with hospitals, apartment complexes, gymnasiums, schools, universities, and even prisons all over the country who are already using their smart fridge technology. If workplaces are the next battleground for retail, Byte Foods is leading the charge. The technology addresses a lot of the challenges Mokri originally faced. For instance, they sell to a captive audience that is in the office each day, which removes any cost associated with customer acquisition and retention. Most of their food deliveries are done on a set schedule (based on demand) in the middle of the night, which brings down the high cost of last-mile delivery. They also outsource food production, warehousing and logistics, making it scalable to just about any geography where people get hungry. Mokri has plans to scale Byte nationwide once they perfect the business model and gathers more data related to the best local food sources in each state in the U.S. Although the refrigerators are small, Mokri and his team think big. It is plausible that Byte Foods could be operating over 100,000 + smart refrigerators within just a few short years. In addition to Byte Foods, another San Francisco based start up, AxelHire , is one of the first last mile delivery and logistics companies to recognize the potential of Direct to Customer in Office retail deliveries for food and general merchandise. AxleHire CEO, Daniel Sokolovsky, stated "We designed solutions capable of meeting the needs of retailers serving large or small office buildings in San Francisco or nationwide." Beyond Food
The next evolution of Byte's smart refrigerators includes creating units capable of dispensing popular retail products other than food. Future versions of smart refrigerators may focus on ambient cases for more shelf-stable products don't need to be chilled. Major retailers such as Best Buy have embraced the use of vending machines to sell products to customers. A Best Buy Express vending machine at George Bush Intercontinental Airport. (Photo by: Jeff Greenberg/UIG via Getty Images)
Mokri estimates his team can utilize machine learning to identify the optimal types of retail products to stock and sell in each display case. Signing agreements with CVS, Walgreens, and JC Penney would allow Byte to offer top-selling cosmetics. Agreements can be signed with grocery, apparel, jewelry, and electronics brands, including Amazon, to offer a variety of small items easily purchased and without the risk of theft. Mokri is also experimenting with the idea of creating a Byte owned and operated marketplace allowing customers to shop for items through an app and then have the items delivered direct to the closest Byte location. No more packages sitting on the front porch only to be stolen or rained on. Future version of smart refrigerators and display cases will include the ability to tap on a screen and request products. Byte has created another level convenience for the customer and has an opportunity to slowly but surely impact consumer behavior. If food and retail products can easily be purchased from a smart fridge or display case, or ordered from a Byte marketplace for delivery to a work office, Byte has the potential to generate significant revenue. Stated another way, Byte is taking a bite out of retail sales one office building at a time.

How Byte Foods Is Revolutionzing Retail One Office At A Time

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Integration with additional applications helps retailers transition      from omnichannel to a frictionless omnicommerce shopping experience
NRF BIG SHOW 2016 — NCR      Corporation (NYSE: NCR), the global leader in consumer transaction      technologies, today announced new applications available as part of NCR      Retail ONE . In addition to integration with consumer-facing      applications, such as e-commerce, click-and-collect and 3rd party applications, NCR Retail ONE now supports merchandising and supply      chain applications. Launched earlier      this year , NCR Retail ONE is an innovative commerce hub that unites      an open ecosystem of retail applications and data with an omnichannel      software platform to help provide frictionless shopping experiences for      consumers. The introductions are part of NCR’s ongoing strategy of      helping retailers transition to omnichannel shopping experiences and,      eventually, to a fuller omnicommerce experience that fully integrates      payment methods into the different shopping channels. The new application integration works in conjunction with NCR Power+      Platform and includes applications such as:
Power        Picking – mobile, store-based order fulfilment software that        expands the omnicommerce portfolio of solutions and enhances the        “order online, pick up in store” or “click-and-collect” experience. The software helps store associates quickly fill orders directly from        the store shelves, and it improves order accuracy. Click        and Collect – an e-commerce application that gives shoppers an        engaging way to browse products, build shopping lists, and more        advanced features for sorting, recommendations, and other useful        functions. Power        Inventory -- software solution that tracks every movement of each        SKU throughout the store to give retailers continuous, real-time        visibility of both operational inventory and financial value across        all store locations, including inventory en route between locations. Power        DAX – an application that uses forecasting algorithms based on        customer demand signals, upcoming promotions, historical demand        patterns and calendar events to forecast the demand for every item in        a store and place more precise orders. Power        Purchasing – software that uses demand forecasting science to        optimize warehouse replenishment, so businesses can maximize warehouse        inventory turns while helping to prevent out-of-stocks. The solution        also allows buyers to strategically place orders that lower inventory        costs by maximizing available vendor funding and optimizing truckloads. The Retail ONE Commerce Hub is server independent and platform agnostic      with standardized service-oriented architecture, allowing NCR and third      party applications to take advantage of shared services and data. “NCR Retail ONE helps retailers create a complete shopping experience      for consumers. It achieves this by connecting disparate systems to bring      data and consumer experiences together from the point-of-sale to online      and mobile to the warehouse and supply chain operations,” said Bill      Nuti, Chairman and CEO, NCR Corporation. “Rather than optimizing      individual operations – transportation, warehousing, replenishment and      fulfillment – we are helping businesses that are struggling to integrate      legacy systems across channelsand provide an evolutionary      path to omnicommerce and leverage the future potential of the Internet      of Things.”
NCR Retail ONE also allows retailers to mix and match innovative      applications from NCR, its partners and third parties that can be easily      and seamlessly deployed. Last year, NCR announced that leading retail      technology innovators, including Microsoft , Inmar , Freshub , Cisco and Intel, have voiced      support for the NCR Retail ONE commerce hub vision and strategy. The      open nature of the new ecosystem of applications and the omnichannel      platform allows retailers to differentiate their businesses in an      increasingly competitive retail environment using existing assets. For more detail on NCR Retail ONE commerce hub go to http://www.ncr.com/retail/ncr-retail-one . About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction      technologies, turning everyday interactions with businesses into      exceptional experiences. With its software, hardware, and portfolio of      services, NCR enables more than 550 million transactions daily across      retail, financial, travel, hospitality, telecom and technology, and      small business. NCR solutions run the everyday transactions that make      your life easier. NCR is headquartered in Duluth, Georgia with over 30,000 employees and      does business in 180 countries. NCR is a trademark of NCR Corporation in      the United States and other countries.


NCR : Retail ONE Strategy Continues to Gather Momentum with New Merchandising and Supply Chain Applications

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