The profile is currenly unclaimed by the seller. All information is provided by CB Insights.

Stage

Acquired | Acquired

Total Raised

$38.9M

Valuation

$0000 

About Prime Response

Prime Response was a Software (non-internet/mobile) company based in Cambridge, Massachusetts. Prime Response was acquired in 2001.

Prime Response Headquarter Location

150 Cambridgepark Drive

Cambridge, Massachusetts, 02140,

United States

617-876-8300

Predict your next investment

The CB Insights tech market intelligence platform analyzes millions of data points on venture capital, startups, patents , partnerships and news mentions to help you see tomorrow's opportunities, today.

Latest Prime Response News

Best Buy paid membership program is its Amazon Prime response

Apr 8, 2021

Best Buy paid membership program is its Amazon Prime response JC Torres - Apr 8, 2021, 12:48am CDT Amazon really turned the retail industry on its head and even until now big shot competitors from brick and mortar businesses are still trying to catch up to it. One of Amazon’s biggest weapons is Prime membership and its perks and rivals are still trying their hand at offering their customers something similar. After Walmart’s own Walmart+, Best Buy is now testing its own paid subscription program but with a more “human” spin to set it apart from Amazon Prime. At this point in time, it’s almost futile to compete with Amazon Prime’s perks when it comes to pricing and the delivery of goods. Not that Walmart or Best Buy are incapable of matching whatever Amazon offers, just that they might not be able to offer more than that. Best Buy, however, seems to think it can by adding a human element to its premium service. The pilot membership program christened Best Buy Beta does have the usual exclusive discounts, fast and free shipping, and other shopping perks you might expect from such a retail-oriented subscription service. Beyond that, however, it is also offering services like exclusive concierge support, free home installation on most products, and unlimited tech support from its famous Geek Squad. It is questionable whether those perks can really drive Best Buy Beta’s success but it does underscore something that is often taken for granted. Not everyone buying new products, especially technological and electronic ones, might have the know-how to navigate the installation and use of these devices. What Best Buy Beta practically offers isn’t just convenience but some assurance of human support as well. That, however, does come at a steeper price than others, with the premium membership costing $199.99 per year . It is currently available only at select stores in Iowa, Oklahoma, and eastern Pennsylvania but is planned to expand to Minnesota, North Carolina, and Tennessee this month.

  • Where is Prime Response's headquarters?

    Prime Response's headquarters is located at 150 Cambridgepark Drive, Cambridge.

  • What is Prime Response's latest funding round?

    Prime Response's latest funding round is Acquired.

  • How much did Prime Response raise?

    Prime Response raised a total of $38.9M.

  • Who are the investors of Prime Response?

    Investors of Prime Response include Chordiant Software and General Atlantic.

Discover the right solution for your team

The CB Insights tech market intelligence platform analyzes millions of data points on vendors, products, partnerships, and patents to help your team find their next technology solution.

Request a demo

CBI websites generally use certain cookies to enable better interactions with our sites and services. Use of these cookies, which may be stored on your device, permits us to improve and customize your experience. You can read more about your cookie choices at our privacy policy here. By continuing to use this site you are consenting to these choices.