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Pocket Concierge

Founded Year



Acquired | Acquired

Total Raised


About Pocket Concierge

Pocket Concierge is a website that allows users to book popular restaurants, even if they are fully booked for several months. The app covers restaurants in Tokyo, Yokohama, Kyoto, and Osaka, providing users with both Japanese and English concierge service to book restaurants.

Headquarters Location

2-11-5 Shibuya, Shibuya-ku Cross Office Shibuya Medio

Tokyo, 150-0002,


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Expert Collections containing Pocket Concierge

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Pocket Concierge is included in 1 Expert Collection, including Restaurant Tech.


Restaurant Tech

1,260 items

Hardware and software for restaurant management, bookings, staffing, mobile restaurant payments, inventory management, cloud kitchens, and more. On-demand food delivery services are excluded from this collection.

Latest Pocket Concierge News

Amex Buys Japanese Restaurant Platform Pocket Concierge

Jan 15, 2019

American Express has acquired Pocket Concierge, a restaurant reservation platform that provides customers with access to high-end restaurants in Japan, the company announced on Tuesday (Jan 15). Pocket Concierge lets users search for and book more than 800 restaurants in real time all over Japan. Now that American Express owns the service, it plans to give cardholders even more access to top restaurants. “Our card members love to dine out, so we are always exploring ways to provide them with greater access to reservations across the globe,” said Chris Cracchiolo, SVP of global loyalty and benefits at American Express. “Pocket Concierge’s reservation platform and extensive relationships with top Japanese restaurants provide us with a great opportunity to continue to enhance and expand upon the dining access we provide to our card members across the globe.” Pocket Concierge will continue to exist in its current capacity for the time being. CEO Kei Tokado said he’s looking forward to building on what he created with his service. “Pocket Concierge is a service which was created on the back of the passion and inspiration I received while working as a chef, paired with the experience of my childhood around my family’s restaurant,” Tokado said. “It is a great pleasure to work with American Express, a company [that] has great relationships with restaurants all around the globe.” In December , American Express also showed a renewed support for blockchain technology. Carlos Carriedo, general manager of corporate payments, said pilot tests with partner Ripple to enable real-time, cross-border corporate payments have been successful. Carriedo spoke at the Wings of Change Europe conference and emphasized American Express’ interest in blockchain technology. “Blockchain is absolutely an option we’re looking at,” he said. “Just to give you a sense, we have invested in a FinTech lab based on blockchain technology, just to understand how to leverage this better.” He pointed out blockchain company Ripple in particular, which is working with American Express and Santander to test a blockchain-powered, cross-border payments solution. “We did a test, partnering with Santander locally, and with Ripple to just do cross-border transactions,” he said, according to reports. “And in a matter of seconds, through this test, our clients were able to transfer funds in a very transparent and seamless way, from one part of the world to the other.” ——————————–

Pocket Concierge Frequently Asked Questions (FAQ)

  • When was Pocket Concierge founded?

    Pocket Concierge was founded in 2011.

  • Where is Pocket Concierge's headquarters?

    Pocket Concierge's headquarters is located at 2-11-5 Shibuya, Shibuya-ku, Tokyo.

  • What is Pocket Concierge's latest funding round?

    Pocket Concierge's latest funding round is Acquired.

  • How much did Pocket Concierge raise?

    Pocket Concierge raised a total of $33.78M.

  • Who are the investors of Pocket Concierge?

    Investors of Pocket Concierge include American Express, Isetan Mitsukoshi Holdings, 500 Global, Adways, I Mercury Capital and 7 more.

  • Who are Pocket Concierge's competitors?

    Competitors of Pocket Concierge include Minitable, Catchtable, NexTable, ialoc, TableManager, Formitable, Choice QR, Hungry Hub, SpotOn, Toreta and 51 more.

Compare Pocket Concierge to Competitors


Bright Table (ブライトテーブル) is the developer of Pecotter (ペコッター), a gourmet concierge service that helps users search for restaurants and make reservations.

EZTable Logo

EZTABLE is a Taiwan-based online restaurant reservation site. The company lets users book restaurant tables in advance through a mobile app.


DineDesk offers restaurants a fully integrated suite of tools to manage all aspects of online marketing, reservations and guest management. Its customers use DineDesk to assist with all their front-of-restaurant needs.

OMAK Technologies Logo
OMAK Technologies

OMAK Technologies is a provider of SaaS-based restaurant management and operations solutions. The company offers VDine, a restaurant management solution, besides a table reservations portal that also allows adding customers to a wait-list queue.


Catchtable is a tool that enables restaurants to manage reservations and customer service. The company also provides a restaurant reservation application for consumers. It was founded in 2016 and is based in Gyeonggi-do, South Korea.

Eatigo Logo

Eatigo is a dining deals and restaurant reservation portal in Thailand and Singapore where users can enjoy real-time discount of up to 50% at every restaurant every day for free. Even the best dining destinations have empty tables and when eatigo connects empty stomachs with those empty tables diners never have to pay full price. By using its proprietary technology, users can search restaurant availability to find the time-deal combination that's best for you.

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