OpenMethods Customer Experience Enablement (CXE) solutions reduce customer effort, optimize labor costs, and improve first conversation resolution by removing proprietary interaction barriers that constrain any-channel service.
Company (Alive / Active)
Phone: 310-962-5001
2634 Laurel Canyon Blvd.
Los Angeles, 90046
California, United States
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Investor | Investor Type | Location | Participating Rounds |
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Undisclosed Investors | Other | Debt, Convertible Note | |
Kayne Anderson Capital Advisors | Private Equity | Los Angeles, California, United States | Convertible Note - II |
NewRoad Capital Partners | Growth Equity | Rogers, Arkansas, United States | Convertible Note - II |
Title | Application Date | Patent Date | Status (Patent / Application) |
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Method, system and apparatus for visual programming of interaction workflows for omni-channel customer contact centers with integrated customer relationship management | Oct 16, 2018 | Jan 14, 2020 | Patent |
Method, system and apparatus for visual programming of interaction workflows for omni-channel customer contact centers with integrated customer relationship management | Apr 30, 2016 | Oct 16, 2018 | Patent |
Method, system and apparatus for visual programming of interaction workflows for omni-channel customer contact centers with integrated customer relationship management | Aug 09, 2019 | Application |