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Technology Market Intelligence
Technology Market Intelligence
OpenMethods Customer Experience Enablement (CXE) solutions reduce customer effort, optimize labor costs, and improve first conversation resolution by removing proprietary interaction barriers that constrain any-channel service.
Company (Alive / Active)
Phone: 310-962-5001
2634 Laurel Canyon Blvd.
Los Angeles, 90046
California, United States
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| Investor | Investor Type | Location | Participating Rounds |
|---|---|---|---|
| Undisclosed Investors | Other | Debt, Convertible Note | |
| Kayne Anderson Capital Advisors | Private Equity | Los Angeles, California, United States | Convertible Note - II |
| NewRoad Capital Partners | Growth Equity | Rogers, Arkansas, United States | Convertible Note - II |
| Title | Application Date | Patent Date | Status (Patent / Application) |
|---|---|---|---|
| Method, system and apparatus for visual programming of interaction workflows for omni-channel customer contact centers with integrated customer relationship management | Oct 16, 2018 | Jan 14, 2020 | Patent |
| Method, system and apparatus for visual programming of interaction workflows for omni-channel customer contact centers with integrated customer relationship management | Apr 30, 2016 | Oct 16, 2018 | Patent |
| Method, system and apparatus for visual programming of interaction workflows for omni-channel customer contact centers with integrated customer relationship management | Aug 09, 2019 | Application |
