The profile is currenly unclaimed by the seller. All information is provided by CB Insights.

Founded Year



Leveraged Buyout - III | Alive

About One Call

One Call provides specialized healthcare solutions for the workers' compensation industry.

One Call Headquarter Location

841 Prudential Dr., Suite 204

Jacksonville, Florida, 32207,

United States


Predict your next investment

The CB Insights tech market intelligence platform analyzes millions of data points on venture capital, startups, patents , partnerships and news mentions to help you see tomorrow's opportunities, today.

Latest One Call News

10:00 EDT One Call Enhances Its Leadership Team

May 10, 2022

News provided by Share this article One Call makes strategic leadership shifts that will best serve clients and injured workers   JACKSONVILLE, Fla., May 10, 2022 /PRNewswire/ -- One Call, a leading provider of ancillary services for the workers' compensation industry, today announced that Jay Krueger has been appointed Chief Executive Officer (CEO) and former CEO Thomas Warsop has transitioned to the company's Executive Chairman. In September 2021, Krueger, a One Call Board Director for two-and-a-half years, joined the company as President and assumed functional responsibility of operations, product development, and provider relations. In his new role as CEO, Krueger will focus on opportunities to drive efficiency, technological advancements, and innovation in the industry – all of which hold special importance in a post-pandemic environment. He will also continue to serve as a member of the company's Board of Directors. "Jay's qualifications speak for themselves," said Warsop. "With 23 years of experience in healthcare – and 14 of those years dedicated to workers' compensation – Jay possesses extensive knowledge and understanding of the industry and One Call's role within it."   Krueger's previous workers' compensation executive experience includes serving as Chief Strategy & Client Services Officer for PMSI, a best-in-class pharmacy benefit managers company; Executive Vice President for Helios, formerly the industry's largest provider of pharmacy benefit managers, durable medical equipment, home health, and claim settlement services; and Head of Strategy & Product Development for Optum's workers' compensation business unit. Prior to workers' compensation, Krueger's background includes leadership positions at Aetna and APS Healthcare. His educational background includes a Master of Business Administration from Cornell University and a Bachelor of Science in Engineering Management from the United States Military Academy at West Point. "One Call's mission of getting injured workers the care they need when they need it motivates me every single day," said Krueger. "It is an honor to be appointed to this role – to lead and live out this mission together with more than 2,000 outstanding colleagues."   With Krueger's appointment, Warsop becomes Executive Chairman, actively leveraging Board resources in direct support of One Call's vision. In addition to his continued service to One Call, this shift will enable him to spend more time with his family. "For the past year, I've been working with our Board on a succession plan," said Warsop. "As we discussed the ideal leader, Jay immediately stood out. In a relatively short period of time, he has had a tremendous impact on the organization, both from a business and cultural perspective. Our shift in roles will only enhance our strong partnership, trust, and commitment to One Call's success. "    In addition to these leadership changes, Will Smith, the company's Chief Growth Officer and seasoned executive with more than 20 years of service, is stepping into a new role as Chief Strategy & Growth Officer. Smith will strategically align the sales, product development, data/analytics, and marketing functions, to drive further growth, build momentum as an industry leader, and best serve clients. "Will knows every facet of One Call and this industry," said Warsop. "His deep knowledge – amassed through years of experience building the company to what it is today – is simply irreplaceable. With an incredibly talented team behind him, he will oversee the overarching growth strategy for our company – a strategy that places clients' and injured workers' needs front and center. I know we will continue to see great achievements from this area of our business." One Call's commitment to excellence in care coordination for the workers' compensation industry ultimately led to the company's decision to enhance its leadership team. As a leader within a complex industry, One Call strives to alleviate costs and burdensome administrative work for clients and position more than one million injured workers each year for a high quality of life and long-term success, both in and out of the workplace. "We welcome Jay and Will to their new roles and expanded responsibilities," said One Call's Board of Directors. "Likewise, we thank Tom for his leadership as CEO over the past few years and look forward to his continued contributions as Executive Chairman."   About One Call As a leader in the care coordination of ancillary services for the workers' compensation industry, One Call has an unwavering commitment to get injured workers the care they need when they need it. Leveraging more than 30 years of industry experience and innovative solutions, we work with many of the country's largest payors, employers and administrators to coordinate compassionate, thoughtful care that facilitates faster recovery and return to work. For more information and the latest news, visit ,  LinkedIn (One Call), Facebook (@onecallcm), and Twitter (@onecallcm). Media Contact:

  • When was One Call founded?

    One Call was founded in 1985.

  • Where is One Call's headquarters?

    One Call's headquarters is located at 841 Prudential Dr., Suite 204, Jacksonville.

  • What is One Call's latest funding round?

    One Call's latest funding round is Leveraged Buyout - III.

  • Who are the investors of One Call?

    Investors of One Call include Apax Partners, Odyssey Investment Partners and TA Associates.

Discover the right solution for your team

The CB Insights tech market intelligence platform analyzes millions of data points on vendors, products, partnerships, and patents to help your team find their next technology solution.

Request a demo

CBI websites generally use certain cookies to enable better interactions with our sites and services. Use of these cookies, which may be stored on your device, permits us to improve and customize your experience. You can read more about your cookie choices at our privacy policy here. By continuing to use this site you are consenting to these choices.