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Nuance Communications

nuance.com

Founded Year

1994

Stage

Acquired | Acquired

Total Raised

$69.46M

Valuation

$0000 

About Nuance Communications

Nuance Communications (Nasdaq: NUAN) develops, markets, and supports a voice interface software platform that makes the information and services of enterprises, telecommunications networks, and the Internet accessible from any telephone. On March 4th, 2022, Nuance Communications was acquired by Microsoft.7B.

Headquarters Location

1 Wayside Rd

Burlington, Massachusetts, 01803,

United States

781-565-5000

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Expert Collections containing Nuance Communications

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Nuance Communications is included in 6 Expert Collections, including Digital Health.

D

Digital Health

21,907 items

Startups recreating how healthcare is delivered

A

Auto Tech

2,469 items

Startups building a next-generation mobility ecosystem, using technology to improve connectivity, safety, convenience, and efficiency in vehicles.Includes technologies such as ADAS and autonomous driving, connected vehicles, fleet telematics, V2V/V2X, and vehicle cybersecurity.

A

Artificial Intelligence

9,442 items

This collection includes startups selling AI SaaS, using AI algorithms to develop their core products, and those developing hardware to support AI workloads.

C

Conference Exhibitors

5,302 items

C

Customer Service Tech

994 items

Companies offering technology-driven solutions for brands and retailers to enable customer service before, during, and after in-store and online shopping.

H

Health IT

2,337 items

This collection includes public and private companies, as well as startups, that market software solutions to healthcare provider organizations.

Nuance Communications Patents

Nuance Communications has filed 1655 patents.

The 3 most popular patent topics include:

  • Parallel computing
  • Health informatics
  • Medical terminology
patents chart

Application Date

Grant Date

Title

Related Topics

Status

10/14/2020

1/24/2023

Parallel computing, Telecommunication theory, Information theory, Integrated development environments, Distributed computing architecture

Grant

Application Date

10/14/2020

Grant Date

1/24/2023

Title

Related Topics

Parallel computing, Telecommunication theory, Information theory, Integrated development environments, Distributed computing architecture

Status

Grant

Latest Nuance Communications News

Chatbot Market Size to be Worth Around USD 4.9 Billion by 2032

Jan 27, 2023

Key Players IBM Corporation, Microsoft, AWS, Oracle, Acuvate, Google, Artificial Solutions, Botsify Inc, Creative Virtual Ltd., Aivo, eGain Corporation, Inbenta Technologies Inc., Next IT Corp., Nuance Communications, Inc. and Others Market Dynamics of the global chatbot market Driver: Growing E-commerce sector E-commerce chatbots are AI systems that online merchants utilize to communicate with clients at every stage of the buying process. Customers receive individualized purchasing experiences via chatbots based on their previous interactions, purchases, website browsing patterns, age, and gender. It provides prompt notifications and proactive information to inform customers about freshly released goods, deals, and price adjustments to boost e-commerce enterprises' profits. The e-commerce industry requires 24-hour customer service, which is only sometimes feasible with human assistance. This is driving the adoption of chatbots in the e-commerce sector, enabling two-way communication and a real-time connection with users, allowing for a better shopping experience at any time and location. Increased use of smartphones and social media websites with chatbots provides for greater customer engagement. This results in a more seamless payment experience, more efficient communication, and a shorter sales cycle. Chatbots are used in the e-commerce and retail sectors to deliver automated emails and instant customer responses. This increases the customer base and sales, strengthening the customer engagement solutions market. Restraint: Dearth of accuracy in users' voice authentication  Conversational AI platforms can also be built using chatbots. They can recognize human sentiments and emotions. On the other hand, misinterpreting human feelings and emotions can significantly and adversely affect businesses. Identifying and responding to the emotion in the user's voice can be challenging. On the other hand, it's easy to imagine chatbots imitating real people, for instance, to automate cybercrimes like scamming and phishing. Furthermore, chatbots that can simulate a real human conversation will differ from the far artificial general intelligence (AGI) that is as intelligent as a human. Using chatbots in the wild, regardless of how human-like they are, will still necessitate human supervision to ensure they do not "go rogue." Opportunity: Rising adoption of advanced chatbots by market players  The chatbot industry is increasing rapidly. This expansion is attributed to the increased use of these bots to handle queries and provide customer support. As per Salesforce.com, Inc, an American cloud-based software company, more than 69% of consumers use chatbots to speed up communication. Moreover, strategic collaboration, product innovation, and business expansions by tech behemoths are expected to boost the chatbot market globally. For instance, in November 2020, Microsoft collaborated with Novo Nordisk, a global healthcare company focusing on diabetes management, to create an AI Chinese-speaking chatbot for patients diagnosed with diabetes. In addition, Amazon Web Services, Inc. commercialized AWS Chatbot for all customers in April 2020. AWS Chatbot is an interactive agent that can receive critical alerts, execute commands to return diagnostic data, run AWS Lambda functions, and create AWS support cases. Such significant developments may increase demand for chatbot services in the global market. COVID-19 Impact on the global chatbot market During COVID-19, several companies operating in the chatbot market, such as Google and IBM, have taken strategic steps to help society. For instance, in June 2020, the Andhra Pradesh National Health Mission announced that they had integrated with IBM Watson, a virtual agent, to help people quickly get answers to their COVID-19 queries. The innovative chatbot is designed to understand and respond to common pandemic questions in different languages, such as Telugu, Hindi, and English. Furthermore, the World Health Organization (WHO) announced in April 2020 that they had successfully launched Facebook Messenger, their version of the WHO health alert platform, to provide accurate and instant information about COVID-19. Browse more related reports@ https://www.precedenceresearch.com/industry/ict Key Developments in the marketplace The "shift-left" movement toward self-service and automation was made more accessible and affordable across a wide range of enterprise and customer service and support scenarios when Serviceaide Inc. announced Automation 2.0 in June 2022 as part of a united upgrade across its full line of service management products. In September 2022, eGain Corporation, the leading knowledge automation platform provider for customer engagement, announced the availability of a pre-built connector for IBM Watson Assistant in September 2022. The connector takes advantage of eGain's proprietary BYOB architecture, allowing business users to easily integrate the Watson Assistant into the eGain platform without requiring coding. Market Segmentation Media and Entertainment Immediate Delivery Available | Buy this Premium Research Report@ https://www.precedenceresearch.com/checkout/2564 You can place an order or ask any questions, please feel free to contact at  sales@precedenceresearch.com   | +1 9197 992 333 About Us Precedence Research is a worldwide market research and consulting organization. We give unmatched nature of offering to our customers present all around the globe across industry verticals. Precedence Research has expertise in giving deep-dive market insight along with market intelligence to our customers spread crosswise over various undertakings. We are obliged to serve our different client base present over the enterprises of medicinal services, healthcare, innovation, next-gen technologies, semi-conductors, chemicals, automotive, and aerospace & defense, among different ventures present globally. For Latest Update Follow Us:

Nuance Communications Frequently Asked Questions (FAQ)

  • When was Nuance Communications founded?

    Nuance Communications was founded in 1994.

  • Where is Nuance Communications's headquarters?

    Nuance Communications's headquarters is located at 1 Wayside Rd, Burlington.

  • What is Nuance Communications's latest funding round?

    Nuance Communications's latest funding round is Acquired.

  • How much did Nuance Communications raise?

    Nuance Communications raised a total of $69.46M.

  • Who are the investors of Nuance Communications?

    Investors of Nuance Communications include Microsoft, Warburg Pincus, SF Capital Group, Intel Capital, Goldman Sachs and 25 more.

  • Who are Nuance Communications's competitors?

    Competitors of Nuance Communications include Blackford Analysis, Ferrum Health, Autoscriber, Agamon, Robin Healthcare, FONI, Speechmatics, Minds Digital, Abridge, AISERA and 65 more.

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