NICE company logo

The profile is currenly unclaimed by the seller. All information is provided by CB Insights.

nice.com

Founded Year

1986

Stage

Acq - P2P | Acquired

About NICE

NICE Systems (formerly on the NASDAQ: NICE), is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. Driven by cross-channel and multi-sensor analytics, NICE solutions enable organizations to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security. NICE serves over 25,000 organizations in the enterprise and security sectors, representing a variety of sizes and industries in more than 150 countries, and including over 80 of the Fortune 100 companies.

NICE Headquarter Location

22 Zarhin Street

Ra'anana, 4310602,

Israel

+ 972 9 775 3777

Predict your next investment

The CB Insights tech market intelligence platform analyzes millions of data points on venture capital, startups, patents , partnerships and news mentions to help you see tomorrow's opportunities, today.

NICE Patents

NICE has filed 177 patents.

The 3 most popular patent topics include:

  • Computer telephony integration
  • Outsourcing
  • Information technology management
patents chart

Application Date

Grant Date

Title

Related Topics

Status

3/26/2020

8/2/2022

Natural language processing, Lean manufacturing, Differential calculus, Supply chain management, Information technology management

Grant

Application Date

3/26/2020

Grant Date

8/2/2022

Title

Related Topics

Natural language processing, Lean manufacturing, Differential calculus, Supply chain management, Information technology management

Status

Grant

Latest NICE News

NICE : Wins the Digital Innovation Award for Customer Experience Excellence - Form 6-K

Aug 5, 2022

08/04 08/05/2022 | 06:26am EDT Message : NICE CXone recognized in Ventana Research Digital Innovation Awards as technology vendor that best exemplifies innovation in applications and technologies that support digital customer engagement Hoboken, N.J., July 5, 2022 - NICE (Nasdaq: NICE) today announced NICE CXone has won for Customer Experience excellence in the 15th Annual Ventana Research Digital Innovation Awards. The Digital Innovation Awards highlight technology providers that exemplify innovation and strive to create solutions that improve people, processes, information, and technology. CXone is designed to create seamless digital customer experiences, addressing the full CXi landscape. With the unique capability to understand customer intent and optimal experiences with Enlighten XO, and inject knowledge across the customer journey, CXone allows organizations to build smart assistants with a data-driven approach and not based on guesswork. As part of the judging process and methodology, Ventana Research examined case studies and submissions to evaluate nominated organizations' leadership and outcomes using technology, the best practices it utilized, and the associated business impact and value. All types of organizations were invited to participate, and submissions spanned industries and organizations of all sizes across the world. Paul Jarman, CEO, NICE CXone, stated, "Providing frictionless digital experiences is at the core of our innovation and we are honored to be recognized by Ventana Research. With our unique data and AI capabilities, our digital portfolio takes the guesswork out of the bot building process and is the only way to create the smart self-service experience that consumers demand. "NICE is tackling the limitations of building chatbots head-on, by applying AI at scale to engineer better recognition and accuracy," said Keith Dawson, Vice President and Research Director for CX at Ventana Research. "CXone is an example of innovation made real, in the service of smoother and more successful customer experiences." About NICE With NICE (Nasdaq: NICE), it's never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world's #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center - and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com About Ventana Research Ventana Research is the most authoritative and respected market research and advisory services firm. We provide insight and expert guidance on mainstream and disruptive technologies through a unique set of research-based offerings including benchmark research and technology evaluation assessments, education workshops and our research and advisory services, Ventana On-Demand. Our unparalleled understanding of the role of technology in optimizing business processes and performance and our best practices guidance are rooted in our rigorous research-based benchmarking of people, processes, information and technology across business and IT functions in every industry. This benchmark research plus our market coverage and in-depth knowledge of hundreds of technology providers means we can deliver education and expertise to our clients to increase the value they derive from technology investments while reducing time, cost and risk. Ventana Research provides the most comprehensive analyst and research coverage in the industry; business and IT professionals worldwide are members of our community and benefit from Ventana Research's insights, as do highly regarded media and association partners around the globe. Our views and analyses are distributed daily through blogs and social media channels including Twitter, Facebook, and LinkedIn. To learn how Ventana Research advances the maturity of organizations' use of information and technology through benchmark research, education and advisory services, visit www.ventanaresearch.com. Corporate Media Contact Investors Omri Arens, +972 3 763 0127, ir@nice.com, CET Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE's marks, please see: www.nice.com/nice-trademarks. Forward-Looking Statements This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Barry Cooper, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the "Company"). In some cases, such forward-looking statements can be identified by terms such as "believe," "expect," "seek," "may," "will," "intend," "should," "project," "anticipate," "plan," "estimate," or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company's growth strategy; success and growth of the Company's cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company's dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the "SEC"). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company's Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law. 2

  • When was NICE founded?

    NICE was founded in 1986.

  • Where is NICE's headquarters?

    NICE's headquarters is located at 22 Zarhin Street, Ra'anana.

  • What is NICE's latest funding round?

    NICE's latest funding round is Acq - P2P.

  • Who are the investors of NICE?

    Investors of NICE include Nokia.

  • Who are NICE's competitors?

    Competitors of NICE include Medallia and 5 more.

You May Also Like

CallMiner Logo
CallMiner

CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. CallMiner's cloud-based voice of the customer analytics solution automatically analyzes contacts across all communication channels: calls, chat, email, and social. CallMiner offers both real-time monitoring and post-call analytics, delivering insights to contact center staff, business analysts, and executives.

Tethr Logo
Tethr

Tethr provides a platform that combines artificial intelligence and human intelligence, and leverages customer loyalty insights from major consulting and research institutions to enable companies to gain business value from each customer conversation. The solution provides organizations with a full and accurate understanding of what is said and meant by customers and employees during phone exchanges, and enables them to apply these insights to other engagement channels and business units through simple integration with popular BI and CRM tools.

Observe.ai Logo
Observe.ai

Observe.ai is an enterprise AI company that leverages deep learning and NLP to automate support workflows. The company empowers call center agents to do their jobs better. Its voice AI platform provides the agent with real-time feedback on customer sentiment and guides them on next steps during the customer call.

InMoment Logo
InMoment

InMoment is a customer experience management company based in Salt Lake City, Utah. The company provides services that allow other businesses to collect and organize data on the customer base and the effectiveness of customer service. It was formerly known as Mindshare Technologies. It was founded in 2002 and is based in South Jordan, Utah.

zenloop Logo
zenloop

zenloop develops a SaaS solution for feedback management.

Luminoso Technologies Logo
Luminoso Technologies

Luminoso Technologies is an AI-based deep analytics company that allows clients to discover value in their customer feedback data. With roots at the MIT Media Lab, Luminoso's software produces an accurate and unbiased real-time understanding of what consumers are saying, including insights that were not anticipated. These insights are used to increase marketing performance and build better customer experiences. Luminoso provides multilingual, flexible software that can be deployed to meet client needs in either a standalone Cloud or On Premise solution or integrated into an end-to-end client platform via an API solution.

Discover the right solution for your team

The CB Insights tech market intelligence platform analyzes millions of data points on vendors, products, partnerships, and patents to help your team find their next technology solution.

Request a demo

CBI websites generally use certain cookies to enable better interactions with our sites and services. Use of these cookies, which may be stored on your device, permits us to improve and customize your experience. You can read more about your cookie choices at our privacy policy here. By continuing to use this site you are consenting to these choices.