Here’s why one competitor wins customers.
What’s interesting about Convoy is that they’re really tapping into where the capacity is in the market,
The average size of an owner operator fleet is anywhere from three to five drivers, and quite often we wouldn’t partner with a carrier that size. With Convoy, it’s a collective, and we’re able to tap into that capacity. Convoy’s Automated Reloads program establishes optimized loops for carriers to run in, efficiently utilizing carrier assets and lowering CHEP’s transportation costs. In a study, Convoy found that Automated Reloads has cut carrier CO2 emissions by 45% by reducing empty miles. Meanwhile, Convoy has used its drop trailer program—Convoy Go—to increase fluidity and build a virtual dedicated fleet servicing CHEP’s freight. "One of the unique things about Convoy is we get specific feedback around our service centers and supply chain points,
When we kicked off the partnership, we found there were some locations where drivers were experiencing longer than what we would consider acceptable waiting times. We were able to take that feedback from those drivers and look at those supply chain points within our network and actually reduce driver waiting time.
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