Natterbox provides cloud-based virtual phone system integration solutions for salesforce. It solves business telephony issues and brings voice into the digitized customer experience through its cloud PBX service that captures and integrates voice into customer processes and customer relationship management (CRM) systems. It was founded in 2009 and is based in Chicago, Illinois.
ESPs containing Natterbox
The ESP matrix leverages data and analyst insight to identify and rank leading companies in a given technology landscape.
The contact center-as-a-service (CCaaS) market offers cloud-based solutions for contact centers, allowing companies to outsource their customer service operations to third-party providers. This provides flexibility and scalability, as well as access to advanced technologies such as artificial intelligence and analytics. CCaaS solutions also offer cost savings compared to traditional on-premise con…
Expert Collections containing Natterbox
Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.
Natterbox is included in 1 Expert Collection, including Sales & Customer Service.
Sales & Customer Service
Companies offering technology-driven solutions to enable, facilitate, and improve customer service across industries. This includes solutions pre-, during, and post-purchase of goods and services.
Latest Natterbox News
Nov 15, 2022
News Provided By Share This Article FeaturedCustomers releases the Fall 2022 Call Center Management Software Customer Success Report. SUNRISE, FL, USA, November 15, 2022 / EINPresswire.com / -- Today FeaturedCustomers published the Fall 2022 Call Center Management Software Customer Success Report to give prospects better insight on which Call Center Management Software would work best for their business according to real customer references. The highest rated vendors according to the Fall 2022 Call Center Management Software Customer Success Report are: Market Leaders – 8x8, Aircall, Alvaria, Calabrio, Dialpad, Five9, Genesys, NICE Systems, RingCentral, Talkdesk, and Twilio were given the highest “Market Leader” award. Market Leaders are vendors with a substantial customer base & market share. Market Leaders have the highest ratio of customer reference content, content quality score, and social media presence relative to company size. Top Performers – Anywhere365, Bright Pattern, Content Guru, Dixa, Liveops, LiveVox, Mitel, Natterbox, Vocalcom, and Vonage were awarded “Top Performer” honors. Top Performers are vendors with significant market presence and enough customer reference content to validate their vision. Top Performers products are highly rated by its customers but have not achieved the customer base and scale of a Market Leader relative to company size. Rising Stars – ChaseData, CloudTalk, ipSCAPE, and MaxContact were awarded the “Rising Star” honor. Rising Stars are vendors that do not have the market presence of Market Leaders or Top Performers but understand where the market is going and has disruptive technology. Rising Stars have been around long enough to establish momentum and a minimum amount of customer reference content along with a growing social presence. About the Call Center Management Software Customer Success Report: The customer success report is based on over 5,500 pieces of verified customer reference content. A vendor’s overall customer success score is reached via a weighted average of their Content, Market Presence, and Company Scores. Of the vendors listed in the FeaturedCustomers’ Call Center Management Software category, 25 vendors met the minimum requirements needed to be considered for the customer success report. About FeaturedCustomers: FeaturedCustomers, the world’s only customer reference platform for B2B business software and services, helps potential B2B buyers research and discover business software and services through vendor validated customer reference content such as customer testimonials, success stories, case studies, and customer videos. Every day the platform helps influence the purchasing decisions of thousands of B2B buyers in the final stages of their buying cycle from Fortune 500 companies to SMB’s. For more information, visit https://www.featuredcustomers.com . Maggie Mei
Natterbox Frequently Asked Questions (FAQ)
When was Natterbox founded?
Natterbox was founded in 2009.
Where is Natterbox's headquarters?
Natterbox's headquarters is located at 515 N. State Street, Chicago.
What is Natterbox's latest funding round?
Natterbox's latest funding round is Series B.
How much did Natterbox raise?
Natterbox raised a total of $20.94M.
Who are the investors of Natterbox?
Investors of Natterbox include Octopus Investments and BOOST&Co..
Who are Natterbox's competitors?
Competitors of Natterbox include 3CLogic and 4 more.
Compare Natterbox to Competitors
Talkdesk provides artificial intelligence (AI) based cloud call center platform. It improves customer interactions across a variety of channels, including phone, email, chat, and social media. It serves industries such as financial services, retail, healthcare, and more. The company was founded in 2011 and is based in San Francisco, California.
ZiffTalk is a performance-based ASP-model voice commerce application. It was founded on SPG's core Internet-to-telephone call tracking, reporting, and transaction technologies. The company was founded in 2001 and is based in Pleasanton, California.
MessageBird offers an omnichannel cloud communications platform. The company enables developers and companies to communicate via messages, voice, and chat through application programming interfaces (APIs) or web interfaces. It offers services in retail, e-commerce, on-demand, logistics, financial services, hospitality, real estate, and more. It was founded in 2011 and is based in Amsterdam, Netherlands.
Sendbird is a mobile engagement and communication platform that allows any company to quickly and easily embed rich real-time chat, voice, and video into their app to build connections with their users and between their users. With Sendbird customers can get access to the benefits of chat, voice, video quickly and with significantly less development effort or risk if they were to build it or maintain it themselves.
SignalWire delivers a cloud platform for building advanced communications products, applications, or enterprise infrastructure. Its APIs, built for developers of all skill sets, enable rapid application development on a managed elastic framework.
SaaS Labs develops software-as-a-service (SaaS) platforms for sales and support teams. Its products include cloud-based platforms that facilitate productivity and business process automation software for enterprises. The company was founded in 2016 and is based in Palo Alto, California.