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The profile is currenly unclaimed by the seller. All information is provided by CB Insights.

Founded Year



Acquired | Acquired

Total Raised


About NarrativeDx

NarrativeDx develops a patient experience management tool that allows facilities to better understand and respond to patient feedback and concerns. It collects every comment about patient's experiences across internal focus groups, CAHPS Surveys, discharge surveys, social media comments and doctor review sites, and analyzes them to detect common themes.On March 17th, 2020, NarrativeDx was acquired by Press Ganey. Terms of the transaction were not disclosed.

NarrativeDx Headquarters Location

44 East Avenue Suite 100

Austin, Texas, 78701,

United States


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Expert Collections containing NarrativeDx

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

NarrativeDx is included in 3 Expert Collections, including Digital Health.


Digital Health

21,937 items

Startups recreating how healthcare is delivered


Artificial Intelligence

9,093 items

This collection includes startups selling AI SaaS, using AI algorithms to develop their core products, and those developing hardware to support AI workloads.


Health IT

2,669 items

Companies partnering with healthcare stakeholders to improve operational efficiency across payment, supply chain, data mgmt, and more.

NarrativeDx Patents

NarrativeDx has filed 5 patents.

The 3 most popular patent topics include:

  • Computational linguistics
  • Natural language processing
  • Data management
patents chart

Application Date

Grant Date


Related Topics




Natural language processing, Computational linguistics, Syntax, Artificial intelligence, Tasks of natural language processing


Application Date


Grant Date



Related Topics

Natural language processing, Computational linguistics, Syntax, Artificial intelligence, Tasks of natural language processing



Latest NarrativeDx News

Press Ganey’s NarrativeDx Named Winner in 2022 Artificial Intelligence Excellence Awards

Mar 22, 2022

Technology turns healthcare feedback into actionable insights that organizations use to drive improvement efforts March 22, 2022 08:40 AM Eastern Daylight Time BOSTON--( BUSINESS WIRE )--The Business Intelligence Group today announced that NarrativeDx, a Press Ganey Solution , was named a winner in its Artificial Intelligence Excellence Awards program. NarrativeDx, Press Ganey’s patented natural language processing (NLP) technology built specifically for the language of healthcare, uses artificial intelligence capabilities to process and actionize structured and unstructured healthcare experience data. The product of six different U.S. patents, NarrativeDx invented the industry standard for understanding feedback specific to healthcare – from patients, providers, consumers and health plan members. NarrativeDx provides a detailed and actionable understanding of healthcare feedback that can be used to improve the delivery and experience of care. “This award is a testament to NarrativeDx’s comprehensive abilities to leverage artificial intelligence and machine learning to get to the heart of issues quickly for our clients,” said Darren Dworkin, chief strategy officer, Press Ganey. “Helping our clients transform feedback into clear and actionable insights is the key to effectively and efficiently improve the overall healthcare experience.” “We are so proud to name NarrativeDx as a winner in our inaugural Artificial Intelligence Excellence Awards program,” said Maria Jimenez, chief nominations officer, Business Intelligence Group. “It was clear to our judges that NarrativeDx was using AI to improve the healthcare experience. Congratulations to the entire team!” NarrativeDx consolidates and analyzes comments from multiple sources in an intuitive and easy-to-use platform, ensuring each voice is heard. Press Ganey continues to offer the only platform with the ability to accumulate and analyze large volumes of unstructured data across multiple aspects of care delivery, such as experience, safety and quality. “NarrativeDx is best-in-class because it was built from the ground up for the language of healthcare,” said Kyle Robertson, vice president, Press Ganey. “I’m proud that this award recognizes Press Ganey’s continued investment in NarrativeDx and our unique ability to identify what matters most in the healthcare experience.” To schedule a demo to learn more about Press Ganey’s NarrativeDx technology, visit . About Press Ganey Press Ganey invented the healthcare performance improvement movement over 35 years ago. Today it offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care. About Business Intelligence Group The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs , these programs are judged by business executives having experience and knowledge. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers. Contacts

  • When was NarrativeDx founded?

    NarrativeDx was founded in 2014.

  • Where is NarrativeDx's headquarters?

    NarrativeDx's headquarters is located at 44 East Avenue, Austin.

  • What is NarrativeDx's latest funding round?

    NarrativeDx's latest funding round is Acquired.

  • How much did NarrativeDx raise?

    NarrativeDx raised a total of $11.67M.

  • Who are the investors of NarrativeDx?

    Investors of NarrativeDx include Press Ganey, HealthX Ventures, Cultivation Capital, Summation Health Ventures, Texas Medical Center and 14 more.

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