Merced Systems mercedsystems.com


Merced Systems is the leading provider of customer operations performance management applications to contact centers, field service, channel, and back-office operations. Merced Systems' award winning products serve Fortune 100 and smaller customers in a variety of different industries including Banking, Brokerage, Insurance, Consumer Credit, Telecommunications, Healthcare, High Technology and Consumer Goods. With integrated dashboards, reports, analytics, workflow, and data integration, over 100...Show all

Merced Systems is the leading provider of customer operations performance management applications to contact centers, field service, channel, and back-office operations. Merced Systems' award winning products serve Fortune 100 and smaller customers i...Show all

Company (Acquired)

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333 Twin Dolphin Drive
Suite 500
Redwood Shores, 94065
California, United States

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Total Funding Date of Last Funding
Merced Systems $2.1M Dec 16, 2011
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Investors

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Board Members

Competitors

Company Status Description Investors

Host Analytics

Redwood City, California, United States
Alive / ActiveHost Analytics is a provider in cloud-based enterprise performance management (EPM), offering a suite of financial applications for planning, consolidation, reporting, and analytics. World-class companies like NEC, Burlington Coat Factory, and Sanmina trust Host Analytics to power their strategic financial systems. Host Analytics is a fast-growing, private company backed by venture capitalists and is headquartered in Silicon Valley with customers in over 80 countries.Login to see details

Mirror42

Amsterdam, Netherlands
AcquiredMirror42 delivers next-generation IT Intelligence Platform solutions. A fully web-based solution with a SOA based architecture allows customers to consolidate information from multiple IT management applications and analyze KPI and metric trends. The result is a set of Management Dashboards for CIO's, IT Managers and specialists available via a personal portal. Mirror42 is built upon a Service Oriented Architecture, allowing applications to be loosely coupled and avoid having to develop a full d...Show allLogin to see details
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Patents

Title Application Date Patent Date Status
(Patent / Application)
Routing incipient transactions based on experiential data Dec 13, 2007 Aug 28, 2012 Patent
Temporally-aware evaluative score Feb 08, 2011 Apr 24, 2012 Patent
Reporting on facts relative to a specified dimensional coordinate constraint May 06, 2011 Feb 07, 2012 Patent
Temporally-aware evaluative score Sep 24, 2007 Nov 01, 2011 Patent
Disambiguation with respect to multi-grained dimension coordinates Dec 22, 2006 Oct 11, 2011 Patent
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