Merced Systems mercedsystems.com


Merced Systems is the leading provider of customer operations performance management applications to contact centers, field service, channel, and back-office operations. Merced Systems' award winning products serve Fortune 100 and smaller customers in a variety of different industries including Banking, Brokerage, Insurance, Consumer Credit, Telecommunications, Healthcare, High Technology and Consumer Goods. With integrated dashboards, reports, analytics, workflow, and data integration, over 100...Show all

Merced Systems is the leading provider of customer operations performance management applications to contact centers, field service, channel, and back-office operations. Merced Systems' award winning products serve Fortune 100 and smaller customers i...Show all

Company (Acquired)

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333 Twin Dolphin Drive
Suite 500
Redwood Shores, 94065
California, United States

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See more competitors data Competitors
Total Funding Date of Last Funding
Merced Systems $2.1M Dec 16, 2011
Host Analytics $80.3M Nov 24, 2014
Mirror42 $0M Jul 10, 2013
See all 5 competitors

Web Traffic

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Investors

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Board Members

Competitors

Company Status Description Investors
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Patents

Title Application Date Patent Date Status
(Patent / Application)
Routing incipient transactions based on experiential data Dec 13, 2007 Aug 28, 2012 Patent
Temporally-aware evaluative score Feb 08, 2011 Apr 24, 2012 Patent
Reporting on facts relative to a specified dimensional coordinate constraint May 06, 2011 Feb 07, 2012 Patent
Temporally-aware evaluative score Sep 24, 2007 Nov 01, 2011 Patent
Disambiguation with respect to multi-grained dimension coordinates Dec 22, 2006 Oct 11, 2011 Patent
See all 7 patents