Riptide offers a text messaging platform that brings customers, drivers, and dispatchers together in the same conversation. Its application assists in improving customer loyalty and operational efficiency for distributed services. Riptide was formerly known as Tipsy Tow. The company was founded in 2016 and is based in San Francisco, California.
Riptide's Product Videos
ESPs containing Riptide
The ESP matrix leverages data and analyst insight to identify and rank leading companies in a given technology landscape.
The e-commerce shipping software market provides solutions for retailers to optimize their shipping process and offer seamless shipping experiences to customers. Technology vendors in this market offer multi-carrier APIs and platforms that allow retailers to access a wide range of carriers in a single integration and UI. This helps retailers expand internationally and scale rapidly while streamlin…
Riptide's Products & Differentiators
3-way text messaging platform to resolve issues at scale for service & delivery
Expert Collections containing Riptide
Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.
Riptide is included in 2 Expert Collections, including Sales & Customer Service.
Sales & Customer Service
Companies offering technology-driven solutions to enable, facilitate, and improve customer service across industries. This includes solutions pre-, during, and post-purchase of goods and services.
Supply Chain & Logistics Tech
Companies offering technology-driven solutions that serve the supply chain & logistics space (e.g. shipping, inventory mgmt, last mile, trucking).
Latest Riptide News
Aug 28, 2023
News provided by Share this article New marketplace enhances efficiency and convenience in last mile delivery management SAN FRANCISCO, Aug. 28, 2023 /PRNewswire-PRWeb/ -- Onfleet , the leading last mile delivery management software company, today launched its Integrations Marketplace, a comprehensive hub of SaaS integrations developed by Onfleet and its technology partners. This innovative marketplace provides a one-stop solution to optimize delivery operations, empowering administrators and account owners with extended functionality and seamless interoperability across the Onfleet platform. Onfleet remains committed to continuous improvement, developing new partnerships and integrations to stay at the forefront of last mile delivery management software. The newly unveiled Integrations Marketplace features two primary categories of integrations: Native Integrations: These are integrations developed by Onfleet. It includes the Square , AeroPay , and Delivery manifest integrations, each tailored to provide extended functionality and seamless interoperability with the Onfleet platform. Onfleet also integrates with third-party platforms like n8n and Zapier , further expanding its ecosystem of interconnected solutions. Certified Partner-Built Integrations: These integrations are certified by Onfleet under the "Build with Onfleet" program guidelines. The program aims to cultivate a diverse, quality assortment of third-party integrations that further enhance the utility of the Onfleet platform. Chris Garrison, Director of Enterprise Sales & Strategic Partnerships at Onfleet, highlighted the benefits, saying "The Integrations Marketplace brings together all the outstanding opportunities that Onfleet has to offer through its partners such as GigSmart, Riptide, Drivr, and more, increasing performance for delivery operations. It creates a more efficient and customizable service for our customers and similar businesses," Garrison said. "Our customers appreciate the ease of integrations and open API we offer to improve their business processes." Riptide is using this integration with Onfleet to create Delivery Copilot, a revolutionary GPT/Gen AI engine that increases productivity by 2-3X. Copilot enables more intelligent text interactions between customers, drivers, dispatchers and shippers to streamline operations and avoid delivery issues. Doug Marinaro, Co-founder and CEO of Riptide said, "Delivery Copilot is the first generative AI application in the Onfleet ecosystem to help keep people informed and make their delivery perfect." Another integration to highlight is Drivr, a simple, API-based integration that allows companies to integrate a simple tipping mechanism to recognize exceptional service. James Li, Senior Technology Partners Lead at Onfleet, said the launch of the Integrations Marketplace is the culmination of years of effort. "Onfleet has identified where one-off integrations fail, and we subsequently took an approach aiming to lower the overall tech barrier for customers. Focusing on integration enablement, the Marketplace allows Onfleet users to easily power up using one of Onfleet's native integrations or to seek out our vetted tech partners on the platform," Li said. "The supply chain industry comprises multiple interconnected components, and ensuring compatibility of the screws (integrations) utilized throughout the process significantly enhances overall efficiency and delivery performance." The Integrations Marketplace will be available to current Onfleet account owners. To learn more about this feature, please visit Onfleet's website and go to the Integrations Marketplace . Onfleet customers can ask their customer success manager for additional information. About Onfleet Onfleet is a San Francisco-based technology company that helps businesses streamline their delivery operations. Onfleet's software powers millions of deliveries per week for thousands of businesses around the world. Onfleet's platform includes a web-based dispatch dashboard, intuitive drive apps on iOS and Android, real-time tracking and notifications for customers, and a robust API. Onfleet helps businesses route and dispatch efficiently, collect proof of delivery, access comprehensive last mile analytics, and provide a branded, delightful customer experience. To learn more, please visit http://www.onfleet.com Media Contact SOURCE Onfleet
Riptide Frequently Asked Questions (FAQ)
When was Riptide founded?
Riptide was founded in 2016.
Where is Riptide's headquarters?
Riptide's headquarters is located at 846 Harrison Street, San Francisco.
What is Riptide's latest funding round?
Riptide's latest funding round is Convertible Note - III.
How much did Riptide raise?
Riptide raised a total of $760K.
Who are the investors of Riptide?
Investors of Riptide include NFX.
Who are Riptide's competitors?
Competitors of Riptide include Podium and 1 more.
What products does Riptide offer?
Riptide's products include Riptide.
Who are Riptide's customers?
Customers of Riptide include DawgPack Delivery.
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