Founded Year

2010

Stage

Series B | Alive

Total Raised

$30.6M

Last Raised

$10M | 4 yrs ago

About Luminoso Technologies

Luminoso Technologies is an AI-based deep analytics company that allows clients to discover value in their customer feedback data. With roots at the MIT Media Lab, Luminoso's software produces an accurate and unbiased real-time understanding of what consumers are saying, including insights that were not anticipated. These insights are used to increase marketing performance and build better customer experiences. Luminoso provides multilingual, flexible software that can be deployed to meet client needs in either a standalone Cloud or On Premise solution or integrated into an end-to-end client platform via an API solution.

Luminoso Technologies Headquarter Location

125 High Street Oliver Street Tower, Floor 3

Boston, Massachusetts, 02110,

United States

617-682-9056

Luminoso Technologies's Product Videos

Predict your next investment

The CB Insights tech market intelligence platform analyzes millions of data points on venture capital, startups, patents , partnerships and news mentions to help you see tomorrow's opportunities, today.

Luminoso Technologies's Products & Differentiation

See Luminoso Technologies's products and how their products differentiate from alternatives and competitors

  • Daylight

    Daylight is a SaaS-based text analytics and natural language understanding solution that allows customers to extract actionable insights from text data, such as product reviews, survey responses and customer correspondences. It delivers these insights through visualizations that provide information on topic/concept themes and clusters, frequency of topics/concepts, correlation between concepts/topics and a quantitative measure such as NPS, and sentiment of the audience per concept/topic. Daylight also provides a robust set of APIs to enable integrations with platforms or customer workflows.

    Differentiation

    Unlike most of our competitors, Daylight requires no set up, training or ontologies in order to perform the analysis. This results in significant time and cost savings, as training a machine learnin… 

Expert Collections containing Luminoso Technologies

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Luminoso Technologies is included in 1 Expert Collection, including Artificial Intelligence.

A

Artificial Intelligence

9,093 items

This collection includes startups selling AI SaaS, using AI algorithms to develop their core products, and those developing hardware to support AI workloads.

Luminoso Technologies Patents

Luminoso Technologies has filed 8 patents.

The 3 most popular patent topics include:

  • Books about human intelligence
  • Graph algorithms
  • Intelligence
patents chart

Application Date

Grant Date

Title

Related Topics

Status

9/5/2014

8/23/2016

Spamming, Lossless compression algorithms, Spam filtering, Email, Cybercrime

Grant

Application Date

9/5/2014

Grant Date

8/23/2016

Title

Related Topics

Spamming, Lossless compression algorithms, Spam filtering, Email, Cybercrime

Status

Grant

Latest Luminoso Technologies News

07:30 EDT Luminoso Positioned as the Leader in the 2022 SPARK Matrix for Text Analytics Platforms by Quadrant Knowledge Solution...

Jun 2, 2022

News provided by Share this article Share this article The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the leading Text Analytics Platforms vendors. Luminoso, with its comprehensive technology and customer experience management, receives strong ratings across the parameters of technology excellence and customer impact. MIDDLETON, Mass., June 2, 2022 /PRNewswire/ -- Quadrant Knowledge Solutions announced today that it has named Luminoso as a 2022 technology leader in the global analysis of the SPARK Matrix: Text Analytics Platforms, 2022. The Quadrant Knowledge Solutions SPARK Matrix™ includes a detailed analysis of global market dynamics, major trends, vendor landscape, and competitive positioning. The study provides competitive analysis and ranking of the leading technology vendors in the form of its SPARK Matrix. It gives strategic information for users to evaluate different provider capabilities, competitive differentiation, and market position. According to Manish Chand Thakur, Analyst, Quadrant Knowledge Solutions, "Luminoso's Text Analytics Platforms capabilities include concept-level sentiment analysis driven by its advanced deep learning AI model, reducing the effect of human bias in the analysis that is inherently introduced through a supervised ML training process, and an advanced unsupervised learning AI model that can learn the contextual language present in the customer's text data, thereby eliminating the need for setting up, training and maintaining ML models. Luminoso is capable of catering to diverse customer needs across industry verticals; with its comprehensive capabilities, compelling customer references, comprehensive roadmap and vision, cloud-native platform, and product suite with high scalability, have received strong ratings across technology excellence and customer impact and has been positioned as a leader in SPARK Matrix: Text Analytics Platforms, 2022." "We are very excited to be recognized by Quadrant Knowledge Solutions as a market leader in their Text Analytics SPARK Matrix", said Jeff Moyer, CEO, Luminoso. " This achievement further validates Luminoso's capability to deliver great value and drive better business outcomes for customers." Quadrant Knowledge Solutions defines a Text Analytics Platform as 'a process that transforms unstructured and structured text into meaningful business insights. Text analytics software identifies and extracts real-time information from data, such as patterns, keywords, and other attributes. Natural language processing (NLP), machine learning (ML), deep learning technologies, and statistical and linguistic techniques are often used by the platform, allowing data leaders to derive insights from unmodeled content that was previously reserved for data professionals. Some leading vendors offer features that facilitate continuous text analytics improvement to support the organization's business intelligence initiative. These may support the creation of techniques that can convert content into text through optical character recognition (OCR), handwriting recognition, and speech to text (STT) to further augment the benefit of adopting text analytics platforms. Driven by the maturity of AI, and ML, text analytics platform vendors are increasingly augmenting text analytics capabilities to support advanced functionalities. Additional Resources: About Luminoso Luminoso Technologies, Inc. - born out of the MIT Media Lab – offers the only cloud-based Natural Language Understanding platform for sentiment analysis in 15 languages. The Luminoso platform allows organizations to analyze the sentiment of the broadest set of constituencies to glean insights within the Voice of the Customer, the Voice of the Employee, and the Voice of the Industry. With the Luminoso platform, organizations don't just listen to their audiences, or even understand them. They understand them better. About Quadrant Knowledge Solutions Quadrant Knowledge Solutions is a global advisory and consulting firm focused on helping clients in achieving business transformation goals with Strategic Business and Growth advisory services. At Quadrant Knowledge Solutions, our vision is to become an integral part of our client's business as a strategic knowledge partner. Our research and consulting deliverables are designed to provide comprehensive information and strategic insights for helping clients formulate growth strategies to survive and thrive in ever-changing business environments. For more available research, please visit https://quadrant-solutions.com/market-research/   Media Contacts:

Luminoso Technologies Web Traffic

Rank
Page Views per User (PVPU)
Page Views per Million (PVPM)
Reach per Million (RPM)
CBI Logo

Luminoso Technologies Rank

  • When was Luminoso Technologies founded?

    Luminoso Technologies was founded in 2010.

  • Where is Luminoso Technologies's headquarters?

    Luminoso Technologies's headquarters is located at 125 High Street, Boston.

  • What is Luminoso Technologies's latest funding round?

    Luminoso Technologies's latest funding round is Series B.

  • How much did Luminoso Technologies raise?

    Luminoso Technologies raised a total of $30.6M.

  • Who are the investors of Luminoso Technologies?

    Investors of Luminoso Technologies include Acadia Woods Partners, Raptor Capital Management, Liberty Global Ventures, Accord Ventures, DVI Equity Partners and 5 more.

  • Who are Luminoso Technologies's competitors?

    Competitors of Luminoso Technologies include Medallia and 7 more.

  • What products does Luminoso Technologies offer?

    Luminoso Technologies's products include Daylight.

  • Who are Luminoso Technologies's customers?

    Customers of Luminoso Technologies include AthenaHealth, Denso and Hilton.

You May Also Like

Lumoa Logo
Lumoa

Lumoa offers a service for analyzing large amounts of customer feedback. Its machine learning powered service makes customer feedback actionable and allows companies to easily pick, in real time, the right improvement actions that have strongest impact on the customer experience.

Chattermill Logo
Chattermill

Chattermill uses AI to help large organizations understand and improve how they interact with their consumers. Chattermill analyses customer feedback at scale and automatically identifies specific recommendations for how their clients can continuously deliver better services and products to their customers.

SurveySparrow Logo
SurveySparrow

SurveySparrow lets users turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.

Tethr Logo
Tethr

Tethr provides a platform that combines artificial intelligence and human intelligence, and leverages customer loyalty insights from major consulting and research institutions to enable companies to gain business value from each customer conversation. The solution provides organizations with a full and accurate understanding of what is said and meant by customers and employees during phone exchanges, and enables them to apply these insights to other engagement channels and business units through simple integration with popular BI and CRM tools.

Mopinion Logo
Mopinion

Mopinion is reporting software for online customer feedback. Turn customer feedback data from websites and apps into useful insights with our SaaS reporting platform for comprehensive data visualization & analysis.

Relevance AI Logo
Relevance AI

Relevance AI is a platform for users to build great vector-based applications with flexible developer tools for storing, querying, and experimenting with vectors.

Discover the right solution for your team

The CB Insights tech market intelligence platform analyzes millions of data points on vendors, products, partnerships, and patents to help your team find their next technology solution.

Request a demo

CBI websites generally use certain cookies to enable better interactions with our sites and services. Use of these cookies, which may be stored on your device, permits us to improve and customize your experience. You can read more about your cookie choices at our privacy policy here. By continuing to use this site you are consenting to these choices.