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loopcommerce.com

Stage

Acquired | Acquired

Total Raised

$29M

About Loop Commerce

Loop Commerce partners with e-commerce's most influential platforms, system integrators, solution providers and retailers to develop and bring the ultimate gifting solution. Loop's SaaS-based solution removes the obstacles consumers face when trying to buy a real physical product as a gift. With Loop, buyers are now able to purchase any product on a retailer's online store without making guesses about the right size, color, desired style, or shipping address.

Loop Commerce Headquarter Location

611 Santa Cruz Ave

Menlo Park, California, 94025,

United States

650-838-4311

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Expert Collections containing Loop Commerce

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Loop Commerce is included in 5 Expert Collections, including E-Commerce.

E

E-Commerce

9,492 items

S

Store management tech (In-store retail tech)

1,422 items

Startups aiming to work with retailers to improve brick-and-mortar retail store operations.

P

Payments

2,313 items

Companies and startups in this collection enable consumers, businesses, and governments to pay each other - online and at the physical point-of-sale.

C

Conference Exhibitors

5,302 items

F

Fintech

7,431 items

US-based companies

Loop Commerce Patents

Loop Commerce has filed 24 patents.

The 3 most popular patent topics include:

  • Payment systems
  • Social networking services
  • Customer loyalty programs
patents chart

Application Date

Grant Date

Title

Related Topics

Status

3/4/2021

3/29/2022

Diagrams, Chemical processes, Statistical charts and diagrams, Software comparisons, Spectroscopy

Grant

Application Date

3/4/2021

Grant Date

3/29/2022

Title

Related Topics

Diagrams, Chemical processes, Statistical charts and diagrams, Software comparisons, Spectroscopy

Status

Grant

Latest Loop Commerce News

Experts share e-commerce strategies for a successful 2022

Dec 17, 2021

In the new year the keys to success for retailers include personalization, maintaining growth, boosting the customer journey and elevating e-gifting capability. Photo by istock.com | by Pari Raccah — General Manager, GiftNow (Loop Commerce) This holiday season is shaping up to be a strong one, but that doesn't mean retailers can rest easy. The pandemic has transformed consumers' shopping expectations so dramatically that savvy merchants are already capitalizing on powerful trends that will spell success in 2022. Retailers catering to gift buyers will have good momentum leading into the new year, according to a recent Coresight Research study, sponsored by GiftNow, Unpacking Holiday Gifting: Shoppers' Plans and Retail Opportunities. The study found consumer sentiment was overwhelmingly positive. More than 70% of shoppers surveyed plan to spend at least $300 in gifts this season, and six in 10 plan to spend at least 40% of their holiday budgets online. Shoppers are also planning to shop earlier and more often — this year, the shopping season started in early October and is going strong well into December. It's taken a lot of hard work to get to this moment. The pandemic forced retailers to invest in online sales while they were simultaneously dealing with internal factors like staffing challenges and external forces such as shipping and supply chain uncertainties. But merchants are naturally future-focused and have strong opinions on what comes next. I asked five retail experts to forecast key trends for 2022. Here is what they shared: Retain and grow customers One of the most important factors in 2022 will be maintaining vs. managing growth. Coming off a frenetic 2021, many retailers are assessing supply chain, new customer acquisition, and marketplace strategies to maximize profitability. Smartly engaging with the customer — onsite and across channels with exemplary service – and utilizing technology to retain and grow customers in an increasingly competitive environment will be key. Lauren Freedman, president, the e-tailing group Offset inflation with digital technology For retailers, inflation represents a huge hurdle as we emerge from fundamental changes presented by the global pandemic. Retailers also face challenges in responding to new consumer behaviors and shopping preferences. They should not simply pass along rising costs to their shoppers. They should be strategic and seek other opportunities to offset inflationary pressures by looking to technology that streamlines and optimizes their e-commerce processes to maintain revenue growth and customer loyalty. Steven Winnick, senior analyst, Coresight Research Personalize the shopping experience Retailers should focus on elevating their digital platforms and providing more ways to personalize the consumer shopping experience. For instance, HomeChef recently launched a new online gifting platform with a holistic gift card experience for consumers to send personalized e-gift cards and mail physical gift cards. In 2022, retailers should pursue personalization to improve their e-commerce custom gifting options and expand their corporate gifting program to include in-store and online channels. Eric Dean, senior director of marketing partnerships, Home Chef Better understand your audiences We sell to both consumers and chefs, who each have very different wants and needs from e-commerce. Chefs are utilitarian – they want to get in, access the products they need, and get out quickly. In contrast, consumers want to be romanced with user-generated content, ratings, reviews, and recipes. Retailers should create audience-focused content on their website, keeping their buyers' personas in mind, to ensure their e-commerce experience is deliberate and relevant to each of their audiences. Chip Overstreet, CEO, Spiceology Improve the customer journey 2022 will be all about the customer experience. Savvy brands will focus on overlooked parts of the customer journey and work to improve the experience. Gift cards are a great place to start. Is there an opportunity to personalize the experience? To identify a new customer? Are there ways to engage before, during, or after an interaction? How can gift cards be connected to other touchpoints? Making even small changes can be impactful. Joe Pino, VP strategy and solutions, Clutch Elevate e-gifting It's notable how these remarks coalesce around the customer experience. GiftNow predicts that retailers will improve e-gifting capabilities by focusing more deliberately on the gifting journey and capturing the attention of both gifters and recipients along the way. A recent survey commissioned by GiftNow showed 90 percent of retailers planned upgrades to e-gifting this holiday, with nearly two-thirds planning instant digital delivery and gift personalization to improve the user experience. Optimizing the experience from gift purchase to gift delivery can create new touchpoints for untapped revenue. Especially with the holiday shopping window pulled forward this year, a seamless experience can boost shopper loyalty at exactly the right time, strengthening the impact of the promotions to follow and encouraging repeat purchases throughout the holidays and beyond. We've also seen retailers leverage e-gifting to solve inventory shortages and shipping delays that have dominated the retail landscape in 2021. Decoupling gifting and gift delivery with thoughtful e-gifting solutions can help retailers stem costly shipping surcharges. More importantly, they can help keep retailers' "digital doors" open right up until the holiday to better cater to last-minute shoppers and capitalize on last-minute revenue opportunities. Merchants who rethink e-commerce to provide positive and rewarding experiences throughout this critical sales window can infuse more joy into holiday shopping while turning both gift givers and recipients into lasting loyal customers. Happy selling!

  • Where is Loop Commerce's headquarters?

    Loop Commerce's headquarters is located at 611 Santa Cruz Ave, Menlo Park.

  • What is Loop Commerce's latest funding round?

    Loop Commerce's latest funding round is Acquired.

  • How much did Loop Commerce raise?

    Loop Commerce raised a total of $29M.

  • Who are the investors of Loop Commerce?

    Investors of Loop Commerce include Synchrony, Don Katz, Chuck Geiger, Novel TMT Ventures, Mark Carges and 16 more.

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