CB Insights
Technology Market Intelligence
Technology Market Intelligence
Public list: Enterprise SaaS (2461)
Serenova, formerly LiveOps, offers a multi-tenant and scalable Contact Center as a Service (CCaaS) platform, CxEngage.
Company (Alive / Active)
Phone: 800-411-4700
7300 Ranch Road 2222
Building III, Suite 200
Austin, 78730
Texas, United States
| Total Funding | Date of Last Funding | |
|---|---|---|
| Serenova | $80M | Dec 2, 2015 |
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| Company | Status | Description | Investors |
|---|
| Title | Application Date | Patent Date | Status (Patent / Application) |
|---|---|---|---|
| System and method for implementing adaptive security zones | Feb 27, 2014 | Apr 14, 2015 | Patent |
| Routing work to resources in a web-based social network | Dec 21, 2007 | Feb 03, 2015 | Patent |
| Multi-channel pivoting | Aug 30, 2013 | Jan 06, 2015 | Patent |
| System and method for self-scheduling of service representatives | Feb 03, 2006 | Sep 02, 2014 | Patent |
| System and method for implementing adaptive security zones | Oct 28, 2009 | Mar 25, 2014 | Patent |
