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About LiveOps

LiveOps is a virtual contact center that operates in the customer service industry. The company provides scalable, on-demand customer experience services through its VirtualFlex platform, which is designed to handle both planned and unplanned customer interaction needs. LiveOps primarily serves sectors such as healthcare, retail, insurance, energy and utility, government, travel and hospitality, communications, and financial services. It is based in Scottsdale, Arizona.

Headquarters Location

1365 N. Scottsdale Rd. Suite 390

Scottsdale, Arizona, 85257,

United States

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LiveOps Patents

LiveOps has filed 15 patents.

patents chart

Application Date

Grant Date

Title

Related Topics

Status

2/27/2014

4/14/2015

Computer security, Rule engines, Outsourcing, Data security, Information technology management

Grant

Application Date

2/27/2014

Grant Date

4/14/2015

Title

Related Topics

Computer security, Rule engines, Outsourcing, Data security, Information technology management

Status

Grant

Latest LiveOps News

Liftoffs Mobile GameDev Awards 2024 Finalists Announced

Feb 12, 2024

The 2024 Mobile GameDev Awards recognize innovation and feature design in live events within mobile games 6 Min Read [This unedited press release is made available courtesy of Game Developer and its partnership with notable game PR-related resource  Games Press ] Big Games Machine : San Fransisco, CA (February 8, 2024) - Liftoff, the leading growth acceleration platform for the mobile industry, has announced the finalists for the 2024 Mobile GameDev Awards. Now in its third year, these prestigious awards celebrate innovation in LiveOps within mobile games, with previous winners including Zynga, Scopely, and FunPlus. The winners will be announced on Monday, March 11. A jury of expert games analysts selected finalists across ten categories: Best Collaboration Event (Midcore), Best Collaboration Event (Casual), Best Social / Competitive Event (Midcore), Best Social / Competitive Event (Casual), Best Use of Narrative in an Event (Casual), Best Use of Narrative in an Event (Midcore), Best Seasonal Event (Midcore), Best Seasonal Event (Casual), Best Minigame Event (Midcore), and Best Minigame Event (Casual). The finalists for the 2024 Mobile GameDev Awards are: Homescapes - Ranch Adventures by Playrix Cooking Madness - Pirate Treasure by ZenLife Games Survivor!.io - Summer Seaside Soiree by Habby Matchington Mansion - Edna’s Poems by Magic Tavern “LiveOps events play a vital part in user acquisition and monetization strategies for mobile game studios, but more importantly, they keep players entertained by delivering quality experiences and new content. Pulling off successful events isn’t easy and often involves multiple parties working together on tight deadlines, so we’re delighted to celebrate the incredible work of our finalists who continue to innovate and deliver the best possible events for their players.” said Brendan Fraher, General Manager at GameRefinery, a Liftoff Company. The judging panel of analysts used GameRefinery’s Live Events Tracker , a competitive intelligence tool providing a detailed, daily analysis of live events and trends in mobile games, to select the finalists. The Live Events Tracker helps game developers analyze the impact of live events on revenue, download figures, and in-app purchases for the most popular mobile games in the Midcore and Casual categories. The tool compares and filters live events across different games, event types, and event durations to better understand the latest trends in mobile games. For more information about the awards and the finalists, please visit the official Mobile GameDev Awards website . -------- Ends -------- About Liftoff Liftoff is the leading growth acceleration platform for the mobile industry, helping advertisers, publishers, game developers, and DSPs scale revenue growth with market solutions and monetize mobile apps. Liftoff’s solutions, including Accelerate, Direct, Influence, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in gaming, social, finance, e-commerce, and entertainment sectors. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence. About the Author(s)

LiveOps Frequently Asked Questions (FAQ)

  • Where is LiveOps's headquarters?

    LiveOps's headquarters is located at 1365 N. Scottsdale Rd., Scottsdale.

  • Who are LiveOps's competitors?

    Competitors of LiveOps include Thrio, Daktela, VoiceNation, Arise, Ruby Receptionists and 7 more.

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Compare LiveOps to Competitors

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NexRep

NexRep specializes in virtual contact center solutions within the customer service and sales sectors. The company offers services through a network of US-based, home-based agents who operate as independent contractors, providing scalable customer service and sales solutions. NexRep's business model focuses on matching professional agents with client needs, ensuring a flexible and dedicated workforce. It is based in Portland, Maine.

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Arise

Arise is a company that focuses on customer service outsourcing in the business services industry. The company offers a range of services including contact center outsourcing, omnichannel contact center support, business continuity consulting, and learning solutions. Arise primarily serves sectors such as eCommerce, retail, healthcare, travel and hospitality, telecommunications, gaming, technology, energy and utilities, insurance, and banking and financial services. It was founded in 1994 and is based in Hollywood, Florida.

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Chime Solutions

Chime Solutions provides customer contact services for its clients in a wide range of industries, including financial services, insurance, health care, automotive, and telecommunications. It specializes in providing clients with flexible, quality business process outsourcing solutions with an emphasis on inbound customer care. It was founded in 2016 and is based in Morrow, Georgia.

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National Telecommuting Institute

National Telecommuting Institute runs a non-profit organization focusing on workforce development and economic empowerment for the disabled community. The company offers services including training, job coaching, and job placement for disabled individuals and their caregivers, and more. The company primarily serves the disabled community and their caregivers. It was founded in 1995 and is based in Westwood, Massachusetts.

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Fortuity Calling

Fortuity Calling specializes in providing outsourced customer service and sales support solutions within the contact center industry. The company offers omni-channel support, consulting services, and technology solutions designed to enhance operational efficiency and customer satisfaction. Fortuity Calling primarily serves corporate clients seeking to improve their customer support experiences. It was founded in 2017 and is based in Columbus, Ohio.

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ACD

ACD is a provider of turn-key contact center solutions within the customer service and support industry. The company offers outsourced customer interaction management using a combination of SaaS technology and a distributed workforce of at-home agents to deliver 24/7/365 support across various communication channels. ACD primarily serves businesses looking to outsource their customer service operations to enhance customer experience and operational efficiency. It was founded in 2003 and is based in Centerville, Utah.

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