LiveLOOK
Stage
Acquired | AcquiredTotal Raised
$600KAbout LiveLOOK
LiveLOOK is a provider of real-time online interaction tools. LiveLOOK establishes an instant visual connection between parties, and aims to allow them to view visual content (webpages, documents, images, etc.) in real-time while simultaneously communicating using either phone or chat. LiveLOOK offers two products - CoBrowse and Screen Sharing. LiveLOOK CoBrowse aims to allow for real-time agent-consumer interaction for online sales and customer service. LiveLOOK Screen Sharing aims to allow users to share images, photos, webpages, documents, games and hobbies real-time while communicating on the phone or via instant messaging. LiveLOOK's products are based on a on a patent-pending innovation in screen sharing. Founded in 1999 by a team of former AT&T Bell Labs developers, the Company is an innovator in visual sharing and real-time online interaction. LiveLOOK is a company backed by New York Angels, New Vantage Group, and Edison Innovation Fund.
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LiveLOOK Patents
LiveLOOK has filed 1 patent.
Application Date | Grant Date | Title | Related Topics | Status |
|---|---|---|---|---|
2/8/2013 | 1/23/2018 | Videotelephony, Social networking services, Instant messaging clients, Free instant messaging clients, Windows instant messaging clients | Grant |
Application Date | 2/8/2013 |
|---|---|
Grant Date | 1/23/2018 |
Title | |
Related Topics | Videotelephony, Social networking services, Instant messaging clients, Free instant messaging clients, Windows instant messaging clients |
Status | Grant |
Latest LiveLOOK News
Aug 29, 2014
MATAWAN, NJ--(Marketwired - Aug 29, 2014) - LiveLOOK , a global leader in development of secure, instant-launch, mobile-friendly co-browsing technology recently acquired by Oracle, announced today the release of TrueView. During a co-browsing session using LiveLOOK's Co-Browse technology, the TrueView feature can be used to adjust the agent's view of a customer's screen to match the customer's browser sizing exactly, even resizing in real-time if the customer changes the size of his browser window. This significantly improves over existing HTML-based co-browsing solutions, which recreate the customer's view for an agent without accounting for how the customer's browser window is sized and how that sizing affects the way website content is displayed to the customer. For example, resizing can trigger different layouts optimized for various screen sizes, or it can require scrolling to view and access site content. Without the ability to view a screen exactly the way it is being displayed to a customer, agents risk frustrating customers by giving directions that are difficult to follow. "We heard from our customers that even though co-browsing was helping get agents and online visitors on the same page, at times there was still some confusion when content was being displayed a little differently for the customer than how the agent was seeing it due to window sizing," said Igor Khalatian, chief executive officer, LiveLOOK. "TrueView solves this problem by sizing the agent's window to exactly match the customer's, so if the agent needs a customer to scroll up or down or left or right, he knows to communicate that. " TrueView is available immediately for LiveLOOK Co-Browse PremiuM customers. About LiveLOOK. LiveLOOK is the industry leader for enterprise co-browsing and real-time collaboration technologies. LiveLOOK's product suite enables instant-launch, mobile-friendly co-browsing and is universally compatible. Through an innovative, patented approach to co-browsing technology, LiveLOOK helps companies transform customer engagement. For more information, visit www.LiveLOOK.com About Oracle Oracle engineers hardware and software to work together in the cloud and in your data center. For more information about Oracle ( NYSE : ORCL ), visit www.oracle.com . Trademarks Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Contact Information
LiveLOOK Frequently Asked Questions (FAQ)
Where is LiveLOOK's headquarters?
LiveLOOK's headquarters is located at 100 Matawan Road, Matawan.
What is LiveLOOK's latest funding round?
LiveLOOK's latest funding round is Acquired.
How much did LiveLOOK raise?
LiveLOOK raised a total of $600K.
Who are the investors of LiveLOOK?
Investors of LiveLOOK include Oracle, Active Angel Investors Network, Robin Hood Ventures and New York Angels.
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