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ONUG Keynote and Sessions to Showcase How Network RPA and Intelligent Network Automation Will Enable the Pathway to Responsible AIOps and Self-Operating Networks
SACRAMENTO, Calif., April 26, 2022 /PRNewswire/ --  Gluware, Inc. , the leader in intelligent network automation and an ONUG Spring 2022 Thought Leadership sponsor, today introduced its Network Robotic Process Automation (RPA) solution , an integrated application that enables users to create, manage and monitor no-code workflows across a wide range of native and third-party integrations. With this latest addition to the Intelligent Network Automation suite , Gluware adds another powerful application to offer businesses access to end-to-end, intelligent and event-driven hyperautomation of IT infrastructure at scale. Gluware Network RPA provides users with the ability to securely leverage intelligent process automation for mission-critical network workflows, such as moves/adds/changes/deletes (MACD), assessments, troubleshooting, OS change processes, configuration management and more. Users will have access to task-level operations from each application, along with external tasks for integrations with systems, including ITSMs, IPAMs, SYSLOG and monitoring for SNMP, NetFlow and sFlow. Gluware Network RPA includes three components:
Workflow Library - Provides workflow management and information with the ability to import, export, and track development levels and execute workflows. Workflows can be executed manually, scheduled or triggered (event-driven). Workflow Editor - An automation flow designer with a drag-and-drop user interface to build out end-to-end processes of triggers, actions and events using pre-built tasks and conditional logic (if-then-else) that supports multi-path decision logic. Workflow Activity - Provides multi-layer monitoring and execution results at the workflow layer, task layer and device/endpoint layer. Users can manage workflow states, including pending, running and blocked. Full log and review access are also provided. By offering DevOps style development for workflow level progression (draft, test, production), Gluware Network RPA accelerates hyperautomation and enables businesses to get on the NetDevOps fast track. The turnkey solution also enables a much wider range of integrations – including pre-built API integrations – leveraging third-party libraries, including StackStorm, and providing integration packs with systems, including ServiceNow, Jira, AWS, Ansible, Slack and more. Network RPA constrains workflow test and validation processes with integrated device classification to prevent inadvertent execution on production equipment as well as authentication and RBAC integration with Gluware Control. "Although companies are pursuing digital transformation to improve business services, many never reap the efficiencies gained because they get bogged down in how changes will affect the network downstream," said Jeff Gray, CEO and co-founder, Gluware. "Gluware Network RPA offers a simplified approach to realizing the ROI and value from your network by moving beyond automated tasks to ensure efficiency at the process level. Instead of spending time fixing problems caused by human error, this enables IT teams to automate end-to-end processes, build advanced automation without coding, and enforce processes to maintain compliance and enhance security." At ONUG Spring 2022, Gluware customers, alongside company executives and networking experts, will highlight how Gluware's intelligent network automation enables growth and business success. Together, they will address the ways Gluware simplifies the discovery, analysis and maintenance of traditional, API-driven and cloud networks and optimizes network performance in the face of escalating complexity. The complete list of sessions includes:
Gluware Keynote: Gluware Intelligent Network Automation Accelerates Compliance Initiatives for a Leading National Bank – The future of financial services involves staying ahead of risks and enabling new business opportunities. Get insights and best practices from a senior director at a leading national bank on how the company is using Gluware Intelligent Network Automation to address key priorities, including configuration management, vulnerability management, lifecycle management, compliance, enhanced security, lowered operational costs and more. Gluware Open Session: Join Gluware for the Introduction of Network RPA – Ernest Lefner, Chief Product Officer, Gluware, will review the new product announcement and highlight the path to self-operating networks in an era of rapidly evolving enterprise needs. Lefner will discuss how no-code/low-code NRPA and NetDevOps provides the software 'glue' between API interfaces to progress from task-based automation to end-to-end event-based automation, along with a demo from Michael Haugh, VP of Product Marketing. Gluware Proof of Concept: Real-World NetDevOps: Build, Test and Operate IT Workflows with Gluware – Michael Haugh, VP of Product Marketing, Gluware, will demonstrate how NetDevOps is real and achievable using Network RPA with a drag-and-drop, no-code approach to build, test and operate workflows to automate processes in your infrastructure lifecycle management. Orchestration and Automation Showcase: Accelerating O&A of Multi-Domain and Cloud Using Integrations and Process Automation – Michael Haugh, VP of Product Marketing, Gluware, will join representatives from Kentik to demonstrate how Kentik observability is programmatically integrated with Gluware Network RPA to provide automated response to a degraded network condition to perform a drift detection and remediation to restore application health. Cloud Security Notification Framework Showcase: Gluware Enables Automated and Orchestrated Security Response to CSNF Messaging – Tim Silverline, VP of Security, Gluware, will discuss how Gluware Network RPA integrates programmatically with the CSNF framework to enable event-based automated security response using programmatic interaction with Network RPA to perform configuration drift on the network and update an AWS ACL to block a bad actor as part of the response. Orchestration and Automation Working Group Session: Avoid "Marketecture" by Understanding Overused Terms – Michael Haugh, VP of Product Marketing, Gluware, will join representatives from the working group to discuss and demystify terminology related to orchestration and automation. Industry Panel: What Do Dev & Ops Need from Each Other? – Ernest Lefner, Chief Product Officer, Gluware, will be joined by representatives at Strongbow Consulting Group, Microsoft and Blue Cross Blue Shield of Rhode Island to explore what needs to happen in the real world of enterprise software delivery for DevOps theory to succeed in practice. Industry Panel: Navigating Your Enterprise Tech Career – Ernest Lefner, Chief Product Officer, Gluware, will be joined by representatives from Memorial Sloan Kettering Cancer Center, Cigna and Citigroup to discuss career paths and offer advice for those entering the enterprise tech job market or expanding their career. To register for ONUG Spring 2022 as a guest of Gluware, click here . To learn more about Network RPA and the Gluware Intelligent Network Automation Suite, click here . About ONUG
ONUG is the only organization composed of senior-level IT executives from the Global 2000 that represents the interests and initiatives of the Enterprise Community. Through its global event series, working groups, training academies, and webinars, ONUG plays a central role in the creation of new and improved tools to develop, manage, and secure the digital enterprise. ONUG's peer permission structure fosters the exchange of information among the world's largest organizations as they build and secure the digital economy. The ONUG community is made up of IT leaders from Bank of America, Cigna, Citigroup, Credit Suisse, eBay, FedEx, Fidelity Investments, Gap Inc., GE, Intuit, JP Morgan Chase, Kaiser Permanente, the Lippis Report, Morgan Stanley, Pfizer, State Street Bank, TD Ameritrade, UBS, Oath, and hundreds more. For more on ONUG, go to www.onug.net or follow on Twitter @ONUG_. About Gluware
Gluware is the leading intelligent network automation suite for the cloud era, trusted by Global 2000 enterprises, across industries, from Pharma to Finance. Gluware automates the networks of the world's largest and most complex enterprises by simplifying how multi-domain networks are discovered, analyzed, and maintained. The company's code-free, intent-based approach to network automation reduces the business risk of unplanned outages and downtime while elevating the performance of people and systems. For more information, please visit  www.gluware.com . Media Contact

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Gluware Introduces Network RPA to Accelerate Hyperautomation and NetDevOps at ONUG Spring 2022

Network security teams can procure and use Kentik's DDoS detection and analytics, and Magic Transit, Cloudflare's DDoS mitigation tool, as an integrated, on-demand solution.

Kentik integrates with Cloudflare for DDoS protection

New Role Strengthens People Operations and Global Recruitment Efforts
Kentik, the network observability company, announced the company appointed Libby Wolfensperger  as its first vice president of people and places. She will oversee all aspects of the people operations department, including talent acquisition and retention, team and culture, and diversity, equity and inclusion. “With global market expansion, Kentik is on track to double the size of our team this year. That’s why it’s so important to have Libby join us in this new role,” said Justin Biegel, co-founder and chief operating officer. “Libby’s experience with scaling high-performing teams will be instrumental to supporting our continued growth and recruitment efforts in a competitive talent market, while also progressing our company culture and advancing our people operations.”
With her diverse, people-focused values to build and sustain growth-minded organizations, Wolfensperger brings nearly 20 years of experience in human resources (HR) leadership across industries, including gaming, manufacturing and telecommunications. Prior to Kentik, she served as vice president of people at Plume Design, where she spearheaded HR operations to contribute to the company’s growth and culture. She has also held several senior global HR roles at Carbon, Clearwire, GREE, and Vodafone. “I’m excited to join the Kentik team at such a pivotal time for employee growth and global market expansion,” said Wolfensperger. “My focus is now on growing a culture strategy to attract and retain top tech talent, while also positioning Kentik as a fast-growing, inclusive company where everyone on our team can thrive and advance their careers.”
“One of the many things that attracted me to Kentik is the company’s belief to look not for individuals who fit the culture, but rather those who will continue to add it,” she said.

Kentik Hires Libby Wolfensperger as Vice President of People and Places

A laptop screen displays a warning message in Ukrainian, Russian and Polish, that appeared on the official website of the Ukrainian Foreign Ministry after a massive cyberattack, in this illustration taken Jan 14, 2022. The combination of DDoS attacks, which bombard websites with junk traffic to render them unreachable, and malware infections hewed to Russia’s playbook of combining cyber operations with real-world aggression. — Reuters
BOSTON: The websites of Ukraine’s defense, foreign and interior ministries were unreachable or painfully slow to load Feb 24 morning after a punishing wave of distributed-denial-of-service attacks as Russia struck at its neighbour, explosions shaking the capital of Kyiv and other major cities. In addition to DDoS attacks on Wednesday, cybersecurity researchers said unidentified attackers had infected hundreds of computers with destructive malware, some in neighbouring Latvia and Lithuania. Asked if the denial-of-service attacks were continuing Thursday morning, senior Ukrainian cyber defense official Victor Zhora did not answer. “Are you serious?” he texted. “There are ballistic missiles here.”
“This is terrible. We need the world to stop it. Immediately,” Zhora said of the offensive that Russian President Vladimir Putin announced in the pre-dawn hours. Officials have long expected cyberattacks to precede and accompany any Russian military incursion. The combination of DDoS attacks, which bombard websites with junk traffic to render them unreachable, and malware infections hewed to Russia’s playbook of wedding cyber operations with real-world aggression. Eset Research Labs said it detected a previously unseen piece of data-wiping malware Wednesday on “hundreds of machines in the country”. It was not clear how many networks were affected. “With regards whether the malware was successful in its wiping capability, we assume that this indeed was the case and affected machines were wiped,” said ESET research chief Jean-Ian Boutin. He would not name the targets but said they were “large organisations”. ESET was unable to say who was responsible. Symantec Threat Intelligence detected three organisations hit by the wiper malware – Ukrainian government contractors in Latvia and Lithuania and a financial institution in Ukraine, said Vikram Thakur, its technical director. Both countries are Nato members. “The attackers have gone after these targets without much caring for where they may be physically located,” he said. All three had “close affiliation with the government of Ukraine”, said Thakur, saying Symantec believed the attacks were “highly targeted”. He said roughly 50 computers at the financial outfit were impacted, some with data wiped. Asked about the wiper attack on Wednesday, Zhora had no comment. Boutin said the malware’s timestamp indicated it was created in late December. “Russia likely has been planning this for months, so it is hard to say how many organisations or agencies have been backdoored in preparation for these attacks,” said Chester Wisniewski, principal research scientist at the cybersecurity firm Sophos. He guessed the Kremlin intended with the malware to “send the message that they have compromised a significant amount of Ukrainian infrastructure and these are just little morsels to show how ubiquitous their penetration is”. Word of the wiper follows a mid-January attack that Ukrainian officials blamed on Russia in which the defacement of some 70 government websites was used to mask intrusions into government networks in which at least two servers were damaged with wiper malware masquerading as ransomware. Cyberattacks have been a key tool of Russian aggression in Ukraine since before 2014, when the Kremlin annexed Crimea and hackers tried to thwart elections. They were also used against Estonia in 2007 and Georgia in 2008. Their intent can be to sow panic, confuse and distract. Distributed-denial-of-service attacks are among the least impactful because they don’t entail network intrusion. Such attacks barrage websites with junk traffic so they become unreachable. The DDoS targets Wednesday included the defense and foreign ministries, the Council of Ministers and Privatbank, the country’s largest commercial bank. Many of the same sites were similarly knocked offline Feb 13-14 in DDoS attacks that the US and UK governments quickly blamed on Russia’s GRU military intelligence agency
Wednesday’s DDoS attacks appeared less impactful than the earlier onslaught – with targeted sites soon reachable again – as emergency responders blunted them. Zhora’s office, Ukraine’s information protection agency, said responders switched to a different DDoS protection service provider. Doug Madory, director of Internet analysis at the network management firm Kentik Inc, recorded two attack waves each lasting more than an hour. A spokesman for California-based Cloudflare, which provides services to some of the targeted sites, said Wednesday that DDoS attacks in Ukraine had been until then sporadic but on the rise in the past month but “relatively modest compared to large DDoS attacks we’ve handled in the past”. The West blames Russia’s GRU for some of the most damaging cyberattacks on record, including a pair in 2015 and 2016 that briefly knocked out parts of Ukraine’s power grid and the NotPetya “wiper” virus of 2017, which caused more than US$10 billion of damage globally by infecting companies that do business in Ukraine with malware seeded through a tax preparation software update. The wiper malware detected in Ukraine this year has so far been manually activated, as opposed to a worm like NotPetya, which can spread out of control across borders. – AP
Article type: free

Cyberattacks accompany Russian military assault on Ukraine

Hybrid cloud demands new tools for performance monitoring
Hybrid cloud demands new tools for performance monitoring
Platforms that draw performance data from multiple devices on multiple networks will make for better hybrid-cloud performance and troubleshooting. Credit:  Frame Stock Footage / Shutterstock
Network performance monitoring has become more complex now that companies have more workloads in the cloud, and network teams are finding visibility into the cloud isn’t on par with what they have into their on-premises resources. Migration to the cloud introduced infrastructure that isn’t owned by the organisation, and a pandemic-driven surge in remote work is accelerating the shift to the cloud and an associated increase in off-premises environments. Container-based applications deployed on cloud-native architectures further complicate network visibility. For these reasons and more, enterprises need tools that can monitor not only the data centre and WAN but also the internet, SaaS applications and multiple providers’ public cloud operations. “Only 36 per cent of network operations professionals believe that their network management tools are as good at managing cloud networks as they are at managing on-premises networks,” says Shamus McGillicuddy, a vice president of research at Enterprise Management Associates ( EMA ). “At the same time, the average enterprise can attribute about 40 per cent of its network traffic to the cloud at this point. So that’s a huge disadvantage." How did these visibility gaps arise? Network teams were often on the sidelines as enterprises began deploying workloads to the cloud. “One of the problems is that the network infrastructure team doesn’t always have the same authority over the cloud environment as it does over the on-premises network,” McGillicuddy says. “A lot of times the cloud adoption was led by an application team or a line of business, and they looked at the cloud as an alternative to IT, not necessarily an extension of it,” he says. “The teams that do have more authority in the cloud don’t always think it’s important to have network monitoring. They’re more interested in application performance monitoring,” McGillicuddy says. “They don’t see the point in devoting their budget to stuff that they consider to be like old-world infrastructure monitoring.”
How companies view the role of network engineers in the cloud makes all the difference, says Dan Rohan, product manager at network visibility and performance management vendor Kentik . “When we started talking about monitoring the cloud two or three years ago, I don’t think very many network engineers cared,” Rohan says. As cloud deployments started to mature, and companies took a hard look at cloud costs, performance, and controls, they realised they needed to put some structure back into place, Rohan says, “and then suddenly, network engineers had a role to play again.”
What today’s network performance management tools can do
Typical cloud vendor networks are incredibly complex. “It’s not uncommon today to have 15 hops between you and the cloud provider across your ISP, maybe a local carrier, and then maybe a Tier 1 carrier. And then you’ll go through another 30 hops inside the cloud provider,” says Matt Stevens, president and CEO of AppNeta . “So the days of 10 to 20 hops total have now exploded to 40 or 50 Layer 3 network hops. Each one does its own thing to your performance.”
As network complexity goes up, so does the potential for problems, Stevens says. “When you have multiple employees running multiple applications, and those applications are hosted from multiple sources, whether it be your private data centre, a virtual data centre that your organisation is trying to run as a cloud, a fully public cloud, or something in between — the very definition of hybrid IT — every time you add one more variable, the complexity goes up [exponentially].”
Network teams are turning to vendors for help. According to EMA, 57 per cent of network teams have acquired specialised tools to close gaps in cloud-networking visibility. The research firm expects network-performance management tools to provide cloud monitoring through some combination of:
Collecting metrics from virtual network elements deployed in the cloud
Collecting flow logs and other telemetry offered by cloud providers
Collecting network traffic data in the cloud, such as packet flows
Analysing synthetic traffic directed at SaaS services
Traditional network-management tools were designed to monitor the health of routers and switches in a data centre or an on-premises network, but the cloud poses different challenges, Rohan says. “Network engineers don’t have a picture of [the cloud infrastructure] in their head because it’s growing fast, and it wasn’t built by them, and it’s changing all the time, because it’s the cloud. So they’re starting off with that kind of handicap,” he says. They need different tools to solve the problems that crop up — an application team that can’t get its new cloud application to talk to an on-premises database, or integrate with another cloud app, for instance. “Network teams would turn to these tools that were just pulling data out of AWS’s API, or any one of the cloud provider’s APIs. But that doesn’t tell me about connectivity failures. It doesn’t tell me why things aren’t working. And so we started there,” Rohan says. “We think the thing that really helps network people in the cloud today is helping to answer those connectivity questions across complex topologies.”
Kentik’s tool can provide network engineers with a picture of the current network, “the thing that they inherited,” Rohan says. “That helps them visualise the flows – the good and the bad. And they can say, ‘Okay, if we install a transit gateway here, and a peering connection here…’ and use their network skills, and they can actually use our tool to wrest control of their networks.”
Network metrics for cloud visibility
Telemetry data that can reveal the state of hybrid cloud networks comes from all kinds of networks — data centre, WAN, internet, cloud, mobile, edge — and from all types of network elements, including physical and virtual appliances, and dedicated or cloud-native devices. Data is pulled from data centre components, cloud infrastructure (such as service meshes, transit and ingress gateways), internet infrastructure, campus devices, traditional WAN routers and switches, SD-WAN gateways, and IoT endpoints, to name a few. Telemetry types can include flow data exported from network devices (flow collection standards such as NetFlow, J-Flow, sFlow, the IETF’s IPFIX); cloud providers’ virtual private cloud flow logs; SNMP-based device telemetry; and event notifications sent via syslog or SNMP trap. Along with passive monitoring data, such as network flows and packets, network teams are increasingly turning to active monitoring techniques, such as basic ping test and Layer 7 synthetic monitoring, to augment traditional infrastructure and traffic monitoring metrics, according to EMA. The research firm finds that 21 per cent of network teams are using synthetic traffic tools for sustained network-availability and performance monitoring. It’s not that enterprises haven’t monitored these networks and devices before; rather, the goal is to provide coordinated monitoring across a variety of networks, a unified view of the results, and the ability to integrate analytic findings with automated workflows. Tooling is going beyond the core infrastructure monitoring to provide more application-level views and insight into the application performance that end users are experiencing. Who’s selling network-performance management tools? The product landscape for network performance management is crowded. Vendors include Accedian, AppNeta, Cisco-ThousandEyes, cPacket Networks, Kentik, LogicMonitor, ManageEngine, Riverbed and SolarWinds. There’s no one vendor that covers all the bases, and many of the tools are complementary rather than competitive — a typical IT organisation uses between four and 10 tools to monitor and troubleshoot its network, EMA finds. Research firm Gartner, in its Market Guide for Network Performance Monitoring , says tools that are ideal for on-premises environments become less effective as organisations become increasingly hybrid. While some vendors can provide visibility across both on-premises and cloud environments, that is challenging due to data-transport requirements and differing networks, which can’t always be viewed through the same lens, Gartner says. Among its recommendations for enterprises seeking network performance-management tools, Gartner recommends that companies “resist the desire to use the same monitoring approach in the cloud as your on-premises environment, especially when it comes to packet capture and analysis. Focus on vendors that provide support for cloud-native functions, such as APIs or true network-ﬂow data.”
Adding AI to network troubleshooting
There’s no lack of telemetry data to analyse. What distinguishes modern network monitoring tools is their ability to measure performance and put the findings in a context that answers the questions network teams are being asked. “This move to hybrid cloud, it’s not really about ‘is it working or not working? Is it up or is it down?’ It’s the idea that ‘slow’ is the new ‘down,’” says AppNeta’s Stevens. Users aren’t calling to say they can’t connect to Salesforce, for example. They’re complaining that a script in Salesforce is running slow and impacting their ability to do their job, he says. “Regardless of the architecture being deployed, we’re going to give the business the visibility to understand, ‘Here’s the performance I need. Here’s the performance I’m getting. Is that gap so big that I need to take action, or can I set it to the side and go work on another problem?’” he says. That’s where artificial intelligence comes in play. Tools increasingly support AI-based diagnostics that are designed to find patterns in network data and draw conclusions from them based on historical anomaly detection and root-cause analysis. “We don’t just tell you there’s a problem, we tell you where it is. We tell you why it is, we give a remediation suggestion, and we also give you a confidence score” that quantifies how likely it is that the proposed remediation will work, Stevens says. Having tooling that can give network teams the confidence to understand the issues and prioritise remediation gives IT credibility at a time when companies are undertaking major business transformation projects, Stevens says. “These are big projects that touch a lot of people, and IT is being asked to be a business partner.”
Scott Bulger, a senior systems network engineer who spent more than 30 years of his career working with network vendors and corporate IT networks, has spent the last three years working with AppNeta’s technology at two large enterprises. “Visibility into the cloud infrastructure is minimal, and so the ability to track end-to-end packet loss, jitter and latency, into the service provider cloud and back, gives you the autonomy and the validity to say to the cloud provider, ‘we have packet loss.’ You have hard, substantial evidence, and it’s irrefutable,” Bulger says. For Bulger, the metric he’s most concerned about is packet loss. While TCP/IP-based networks were designed to accommodate loss, “there’s a point — above four or five per cent, depending on your topology — at which loss starts to become noticeable and impactful to the end users. So some loss is acceptable, but a significant loss, or loss for extended periods of time, is impactful,” he says. In the big picture, network visibility tools can not only help identify problems but also help avert performance problems altogether. “These platforms give you visibility to problems before they impact your customer,” Bulger says. However, moving from a reactive to proactive posture isn’t easy. “If your DevOps or help-desk model is saturated supporting immediate problems, you don’t get much bandwidth for people saying, ‘here’s something that’s a little bit broken, but it could be a lot broken if we don’t do something about it,’” Bulger says. “We need a culture that prioritises proactive remediation,” he says. “The managers who get it are completely on board and never hesitate to fund it.”

Hybrid cloud demands new tools for performance monitoring

Cloudflare offers a range of services to help companies reduce latencies, including distributed denial of service (DDoS) attack mitigation and a content delivery network (CDN), which is a global network of proxy servers and data centers that ensure content is delivered to users from locations that are closer to them.

CloudFlare

Sciens Capital Management is an independent alternative investment management firm focused on providing bespoke and integrated investment solutions to institutional and private clients globally.

Sciens Capital Management

Channel partner spotlight: Sciens

New Relic (NYSE: NEWR) is a software analytics company. The company's SaaS-based solution provides an interface for web and native mobile applications and consolidates the performance monitoring data for any chosen technology in an environment.

New Relic

With today 's partnership expansion , New Relic , Inc. users can add out-of-the-box network context via custom visualizations from Kentik to application and infrastructure data directly within New Relic , Inc. One .

Integration Helps DevOps and NetOps Teams Resolve Issues in Minutes.
Kentik and New Relic Expand Partnership to Deliver Unified Application and Network Observability.

IBM (NYSE: IBM) manufactures and sells computer hardware and software, and offers infrastructure services, hosting services, and consulting services in areas ranging from mainframe computers to nanotechnology.

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Kentik is a cloud-based network visibility and analytics solution that provides a panoramic view of any network. Kentik processes tens of billions of data records per day, equipping service providers, Web enterprises and network operations teams with actionable, usable insights that enable making quick, cost-effective decisions.

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