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Kasisto company logo


Founded Year



Series C - II | Alive

Total Raised


Last Raised

$15.5M | 9 mos ago

About Kasisto

Kasisto enables companies to engage and transact with their customers through intelligent conversations, anytime and anywhere. Kasisto’s conversational AI platform, KAI, offers enterprises a comprehensive AI technology stack combined with industry-specific domain expertise to make intelligent digital assistants well versed in the businesses they serve. The company serves financial institutions of all sizes in retail, institutional, and wealth management. Kasisto was founded in 2013 and is based in New York, New York.

Headquarters Location

43 West 24th Street

New York, New York, 10010,

United States

Kasisto's Product Videos

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Kasisto's Products & Differentiators


    Conversational AI platform

Research containing Kasisto

Get data-driven expert analysis from the CB Insights Intelligence Unit.

CB Insights Intelligence Analysts have mentioned Kasisto in 3 CB Insights research briefs, most recently on Mar 10, 2023.

Expert Collections containing Kasisto

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Kasisto is included in 6 Expert Collections, including Banking.



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Wealth Tech

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A category of financial technology that is digitizing & streamlining the delivery of wealth management. Included: Startups that offer technology-enabled tools for active and passive wealth management for retail investors and advisors.


Fintech 250

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Artificial Intelligence

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This collection includes startups selling AI SaaS, using AI algorithms to develop their core products, and those developing hardware to support AI workloads.



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US-based companies


Customer Service Tech

538 items

Companies offering technology-driven solutions to enable, facilitate, and improve customer service across industries. This includes solutions pre, during, and post purchase of goods and services.

Kasisto Patents

Kasisto has filed 5 patents.

The 3 most popular patent topics include:

  • Artificial intelligence
  • Data management
  • Diagrams
patents chart

Application Date

Grant Date


Related Topics




Facebook employees, Facebook, Virtual assistants, Natural language processing, Artificial intelligence


Application Date


Grant Date



Related Topics

Facebook employees, Facebook, Virtual assistants, Natural language processing, Artificial intelligence



Latest Kasisto News

Westpac looks outside ChatGPT for its generative AI experiments

Apr 27, 2023

Westpac looks outside ChatGPT for its generative AI experiments By Kate Weber on Apr 28, 2023 6:40AM Backs "safer" ChatGPT-like alternatives. Westpac is looking to a finance-specific large language model (LLM) to cushion its entry into experimenting with generative AI, seeing it as “more accurate, safer, and intuitive” than ChatGPT. CTO David Walker last month described ChatGPT as "overhyped" , though he saw the category of tools and models under generative AI as "likely to be transformative" in banking circles and beyond. Walker's latest comments suggest that ChatGPT may not have passed internal risk assessments at Westpac. This could explain why the bank has previously declined to comment on potential  ChatGPT use cases , if the technology was deemed too hard for bank staff to work with, as well as exceeding risk thresholds. In its place, Walker said the bank will use an LLM created by Kasisto as the basis its generative AI experiments. The bank is both a financial backer and customer of Kasisto , whose technology increasingly sits behind Westpac's chatbots and ensures they deliver a consistent customer experience. Over the weekend, Walker unveiled the expansion of the Kasisto relationship in a  in a LinkedIn post . “During the week, Westpac Growth Labs has been leading conversations across the whole bank to establish use cases for Kasisto's own industry large language model," Walker wrote. “As it's an industry LLM, it is specifically trained for financial services ... therefore it is more accurate, safer, and intuitive for our customers and employees, and still delivers a ChatGPT-like experience." Walker said the bank had hosted several US-based Kasisto, including its CEO and CTO, as it kicked off the experiments. He characterised the move as the bank “getting serious about generative AI”. Asked by iTnews for clarity on Westpac's current position on using LLMs and generative AI, Walker said the bank's "priority is to always ensure its safe, trusted, and secure" and that "all AI [use] aligns with our responsible AI practices.” Walker doubled down on the bank's reservations in making use of ChatGPT. “Where ChatGPT is trained on the internet and other public sources, Kasisto’s growing large language model (LLM) is specific to financial services," Walker said. “Application of an industry-focused LLM will provide greater accuracy and a more intuitive experience for customers." Westpac's security teams have separately said they are keeping close tabs on generative AI developments and how that might change the bank's risk posture.

Kasisto Frequently Asked Questions (FAQ)

  • When was Kasisto founded?

    Kasisto was founded in 2013.

  • Where is Kasisto's headquarters?

    Kasisto's headquarters is located at 43 West 24th Street, New York.

  • What is Kasisto's latest funding round?

    Kasisto's latest funding round is Series C - II.

  • How much did Kasisto raise?

    Kasisto raised a total of $82.97M.

  • Who are the investors of Kasisto?

    Investors of Kasisto include BankSouth Holding, FIS, Westpac Group, NCR Corporation, Naples Technology Ventures and 21 more.

  • Who are Kasisto's competitors?

    Competitors of Kasisto include AlpacaJapan, Glia, Finn AI, Posh, Active.Ai and 16 more.

  • What products does Kasisto offer?

    Kasisto's products include KAI and 2 more.

  • Who are Kasisto's customers?

    Customers of Kasisto include BankSouth.

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Pypestream is a conversational AI built for scale. The firm aims to elevate the customer experience with a full-stack platform, military-grade security, and a patented B2C messaging carrier purpose-built to handle any volume.

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Senseforth offers conversational AI solutions that enable automated conversations between organizations and people.


Perfiqt is a FinTech company building a virtual banking branch with the highest user engagement rate. It engages users (AI+chatbot+gamification), help them get answers to personal financial questions (powerful financial algorithm) and help discover & buy financial products (AI product recommendations engine). Perfiqt uses gamification to simplify finance and help answer personal financial questions for millions of people, personally.


Posh operates as a conversational artificial intelligence (AI) platform company. The company's platform allows users to manage analytics, track conversation topics, customize responses, and segment data. It was founded in 2018 and is based in Boston, Massachusetts.

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