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About ITS

Insurance Technology Services (ITS) is an insurance consulting and services firm specializing in the design, implementation, and utilization of technology to optimize critical business processes. It is based in Dallas, Texas.

Headquarters Location

17950 Preston Road Suite 310

Dallas, Texas, 75252,

United States

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United States Insurance Distribution Technology Market Report 2022: A $261.59 Billion Industry by 2026 - Rising Penetration of Cloud-based Insurance Technology Services

Jun 6, 2022

The US insurance distribution technology market was valued at US$181.37 billion in 2021 and is expected to reach US$261.59 billion by 2026. Insurance distribution technologies mainly focuses on improving the efficiency of the existing insurance industry model. These technologies are also focusing on improving communications with the clients and capabilities to implement automation processes. The US region offers strong growth potential to the insurance distribution technology market. Insurance technology firms have been showing significant growth in the areas of auto, homeownership, and cyber insurance. Such strong growth would stimulate traditional insurers to either acquire technology capabilities or partner with InsurTech companies. With an increasing demand for innovative products and services from millennials, such collaboration would become a critical imperative. Due to such collaborations, traditional insurers would benefit from faster results in establishing a tech culture. The US insurance distribution technology market is projected to rise at a CAGR of 7.60% during the forecast period of 2022-2026. Market Segmentation Analysis: In 2021, the commission segment lead the insurance distribution technology market, accounted for around 40% share of the market. The commission segment is expected to experience high growth. The rising penetration of digital and telesales models is expected to increase the share of the broker commission. It is also expected that the bulk of integrated distributors' growth would come from the auto and individual health and Medicare markets as these both have a growing digital aspect. The US advertising insurance distribution technology market can be further divided into five applications: Auto, Health, Life, Home, and SMB Commercial P&C. The US home advertising market is expected to grow significantly over the forecast period, owing to the rising development of back-end call centers in the home insurance markets, the growing use of connected devices to streamline processes, etc. Cloud computing held the major share in the market. The cloud computing market is anticipated to grow at a CAGR of 26.8% during the year 2022-2026. The growth is expected to increase as cloud computing is a valuable delivery model that insurers can use to facilitate or accelerate business transformation. Moreover, cloud computing has a huge impact on the insurance industry, with benefits for internal processes, new customer acquisition, and building policyholders' loyalty. Manufacturing, Transportation, Government, Healthcare, Retail, and Others. The healthcare segment is anticipated to grow at the highest CAGR of 19.7% during the forecasted period. The growth can be attributed to the widespread use of the platform and peer-to-peer business models and lower insurance premium rates leading to a rise in the number of policymakers. The US Insurance Distribution Technology Market Dynamics: Growth Drivers: One of the most important factors impacting insurance distribution technology market dynamics is the increasing use of mobile technology and applications. By using mobile app technology, the insurance distributors can now easily reach out to their tech-savvy customers. These apps are extremely useful and viewed as invaluable assets when it comes to claims. They are capable of capturing and transferring data quickly, making the process hassle-free and expediting the complete insurance-related claims process. Furthermore, the market has been growing over the past few years, due to factors such as soaring urban population, rising millennial population, rise in the use of internet to buy insurance products, integration of artificial intelligence (AI) with insurance, etc. Challenges: However, the market has been confronted with some challenges specifically, security concerns, infrastructure bottlenecks, etc. Trends: The market is projected to grow at a fast pace during the forecast period, due to various latest trends such as increasing use of social media as a distribution channel, rising personalization trend, growing adoption of telematics, rising penetration of cloud-based insurance technology services, escalating demand for digital self-service, collaboration with bigtechs, surging popularity of virtual insurance advisor, emergence of subscription models, growing adoption of connected insurance, increasing use of blockchain in insurance, rising popularity of gamification in insurance industry, etc. Telematics refers to devices that merge telecommunications and information technology. With the proliferation of smartphones in the US, telematics has become a convenient method of data collection, with the ability to analyze information and compare data of users, improving underwriting with greater accuracy and efficiency. Therefore, it is expected that the growing adoption of telematics would further provide significant opportunities to the IT sector by making insurance distribution more efficient, and better coordinated. Impact Analysis of COVID-19 and Way Forward: The US insurance distribution technology market growth was positively influenced by the COVID-19 pandemic. The COVID-19 pandemic is forcing almost all organizations to speed up their digital transformation priorities. In regards to the insurance distribution technology industry, the most significant change is the growing interest throughout the pandemic in digital products that are more dynamic. This change would lead to much greater levels of personalization and so change the customer experience and value proposition. In post-COVID era, insurers must explore technologies like virtual reality, augmented reality, and virtual-visit solutions for facilitating virtual sales and intermediary enablement. Competitive Landscape: The US insurance distribution technology market is fragmented in nature, owing to the presence of a large number of small businesses catering to the demands of life and non-life insurance sectors. Some of the strategies among key players in the market for insurance distribution technology market are partnerships, mergers, acquisitions, and collaborations. For Instance, Lemonade entered into an agreement in 2021 to acquire Metromile (the data science company focused on auto insurance). Whereas, GoHealth has invested in multiple sectors such as HRTech, Employer Insurance, Employee Health IT, and more. MediaAlpha is one of the largest digital aggregator companies in the market. Whereas, companies such as GoHealth, Goosehead, and Porch are integrated distributors. Insurance distribution technology firm's ability to promote insurance industry innovation by generating new products would aid insurance companies in meeting the changing needs of their customers. As a result, various insurance distribution technology companies are gaining traction by providing a new and diverse set of services. The key players in the US insurance distribution technology market are: GoHealth, Inc. Root Inc. 2.1.1 Introduction to Insurance Distribution 2.1.2 Introduction to Insurance Distribution Technology 2.2 Insurance Distribution Segmentation: An Overview 2.2.1 Insurance Distribution Segmentation 2.3.1 Insurance Distribution Technology Segmentation 3. The US Market Analysis 3.1 The US Insurance Distribution Market: An Analysis 3.2 The US Insurance Distribution Market: Application Analysis 3.3 The US Insurance Distribution Market: Segment Analysis 3.4 The US Insurance Distribution Technology Market: An Analysis 3.5 The US Insurance Distribution Technology Market: Function Analysis 3.6 The US Insurance Distribution Technology Market: Technology Type Analysis 3.7 The US Insurance Distribution Technology Market: End-User Analysis 4. Impact of COVID-19 4.1.1 Impact of COVID-19 on Insurance Industry 4.2 Impact of COVID-19 on Insurance Technology Industry 4.2.1 Impact of COVID-19 on Insurance Technology Industry 5. Market Dynamics

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ITS Frequently Asked Questions (FAQ)

  • Where is ITS's headquarters?

    ITS's headquarters is located at 17950 Preston Road, Dallas.

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