Search company, investor...

Founded Year



Loan | Alive

Total Raised


Last Raised

$35M | 2 yrs ago

Mosaic Score
The Mosaic Score is an algorithm that measures the overall financial health and market potential of private companies.

+10 points in the past 30 days

About Intradiem

Intradiem is a company that focuses on providing intelligent automation solutions in the customer service sector. The company's main offerings include real-time automation services that unlock the value of contact center data to maximize productivity, engagement, and customer experience. These services primarily cater to the customer service industry. It was founded in 1995 and is based in Alpharetta, Georgia.

Headquarters Location

Mansell Two 3650 Mansell Road, Suite 500

Alpharetta, Georgia, 30022,

United States



Intradiem's Product Videos

Intradiem's Products & Differentiators


    Intradiem's solution integrated with and processes the massive amounts of data in real time that are generated from existing contact center / customer service technologies already in place and takes immediate, automated actions to send alerts / automated nudges to agents and managers in order to do things like deliver training and ensure agents are using their time as productively as possible. We deliver an ROI in excess of 300% for our customers with a payback of less than 6 months.


Expert Collections containing Intradiem

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Intradiem is included in 3 Expert Collections, including HR Tech.


HR Tech

4,043 items

The HR tech collection includes software vendors that enable companies to develop, hire, manage, and pay their workforces. Focus areas include benefits, compensation, engagement, EORs & PEOs, HRIS & HRMS, learning & development, payroll, talent acquisition, and talent management.


Education Technology (Edtech)

2,843 items

These companies offer tech-enabled solutions that facilitate education and learning for people of all ages, from pre-K to adult and professional education.


Sales & Customer Service

696 items

Companies offering technology-driven solutions to enable, facilitate, and improve customer service across industries. This includes solutions pre-, during, and post-purchase of goods and services.

Intradiem Patents

Intradiem has filed 11 patents.

The 3 most popular patent topics include:

  • network management
  • network protocols
  • computer networking
patents chart

Application Date

Grant Date


Related Topics




Network management, Information technology management, Network protocols, Natural language processing, Outsourcing


Application Date


Grant Date



Related Topics

Network management, Information technology management, Network protocols, Natural language processing, Outsourcing



Latest Intradiem News

Intradiem Frequently Asked Questions (FAQ)

  • When was Intradiem founded?

    Intradiem was founded in 1995.

  • Where is Intradiem's headquarters?

    Intradiem's headquarters is located at Mansell Two, Alpharetta.

  • What is Intradiem's latest funding round?

    Intradiem's latest funding round is Loan.

  • How much did Intradiem raise?

    Intradiem raised a total of $65.2M.

  • Who are the investors of Intradiem?

    Investors of Intradiem include CIBC Innovation Banking, MK Capital, JMI Equity, First Analysis, Imlay Investments and 6 more.

  • Who are Intradiem's competitors?

    Competitors of Intradiem include Automaise and 4 more.

  • What products does Intradiem offer?

    Intradiem's products include Intradiem.


Compare Intradiem to Competitors

DigitalGenius Logo

DigitalGenius develops an artificial intelligence (AI) platform building communication automation technologies for enterprises to help them engage with their customers on a personalized level. It connects with companies customer relationship management (CRM) and customer service platforms to train AI assistants using transcripts from historical customer service interactions. It was founded in 2013 and is based in London, United Kingdom.

Zelros Logo

Zelros is an insurance technology platform. It helps insurers offer personalized product recommendations across all channels. It was founded in 2016 and is based in Paris, France.

XSELL Technologies Logo
XSELL Technologies

XSELL Technologies is a company focused on transforming business-customer interactions in the contact center industry. The company offers a real-time coaching solution that uses patented AI technology to assist frontline agents in providing top-performer experiences across chat, voice, text, and digital interactions. XSELL primarily serves the contact center industry, partnering with Fortune 50 customers to improve sales results, service metrics, and overall customer experience. XSELL Technologies was formerly known as Varsity Business Services Incorporated. It is based in Chicago, Illinois.

Uniphore Logo

Uniphore operates as a conversational service automation software company. It enables businesses globally to deliver customer service by providing automation software to take over transactional conversations from humans, coach lives agents during calls, and accurately predict language, emotion, and intent. It serves healthcare, banking, telecommunication, public safety, and other sectors. The company was founded in 2008 and is based in Palo Alto, California.


BirchAI develops artificial intelligence-based software to automate after-call work and related tasks. It offers medical device post-market surveillance, pharmacovigilance, debt recovery, workers’ compensation, and more. It serves the healthcare, insurance, and banking sectors. It was founded in 2020 and based in Seattle, Washington.

Recurrent AI

Recurrent AI is an artificial intelligence (AI) enterprise service company. It offers session analytics insights, smart sales assistants, smart badges, banking solutions, insurance solutions, and more. It serves banking, insurance, real estate, automobiles, and other sectors. It was founded in 2016 and is based in Beijing, China.


CBI websites generally use certain cookies to enable better interactions with our sites and services. Use of these cookies, which may be stored on your device, permits us to improve and customize your experience. You can read more about your cookie choices at our privacy policy here. By continuing to use this site you are consenting to these choices.