Intradiem
Founded Year
1995Stage
Loan | AliveTotal Raised
$65.2MLast Raised
$35M | 2 yrs agoMosaic Score The Mosaic Score is an algorithm that measures the overall financial health and market potential of private companies.
+10 points in the past 30 days
About Intradiem
Intradiem is a company that focuses on providing intelligent automation solutions in the customer service sector. The company's main offerings include real-time automation services that unlock the value of contact center data to maximize productivity, engagement, and customer experience. These services primarily cater to the customer service industry. It was founded in 1995 and is based in Alpharetta, Georgia.
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Intradiem's Product Videos
Intradiem's Products & Differentiators
Intradiem
Intradiem's solution integrated with and processes the massive amounts of data in real time that are generated from existing contact center / customer service technologies already in place and takes immediate, automated actions to send alerts / automated nudges to agents and managers in order to do things like deliver training and ensure agents are using their time as productively as possible. We deliver an ROI in excess of 300% for our customers with a payback of less than 6 months.
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Expert Collections containing Intradiem
Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.
Intradiem is included in 3 Expert Collections, including HR Tech.
HR Tech
4,043 items
The HR tech collection includes software vendors that enable companies to develop, hire, manage, and pay their workforces. Focus areas include benefits, compensation, engagement, EORs & PEOs, HRIS & HRMS, learning & development, payroll, talent acquisition, and talent management.
Education Technology (Edtech)
2,843 items
These companies offer tech-enabled solutions that facilitate education and learning for people of all ages, from pre-K to adult and professional education.
Sales & Customer Service
696 items
Companies offering technology-driven solutions to enable, facilitate, and improve customer service across industries. This includes solutions pre-, during, and post-purchase of goods and services.
Intradiem Patents
Intradiem has filed 11 patents.
The 3 most popular patent topics include:
- network management
- network protocols
- computer networking
Application Date | Grant Date | Title | Related Topics | Status |
|---|---|---|---|---|
10/14/2022 | 5/30/2023 | Network management, Information technology management, Network protocols, Natural language processing, Outsourcing | Grant |
Application Date | 10/14/2022 |
|---|---|
Grant Date | 5/30/2023 |
Title | |
Related Topics | Network management, Information technology management, Network protocols, Natural language processing, Outsourcing |
Status | Grant |
Latest Intradiem News
Nov 28, 2023
ATLANTA--(BUSINESS WIRE)--Intradiem announces contact centers using Genesys Cloud CX can download and integrate its portfolio of automation solutions from Genesys AppFoundry.
Intradiem Frequently Asked Questions (FAQ)
When was Intradiem founded?
Intradiem was founded in 1995.
Where is Intradiem's headquarters?
Intradiem's headquarters is located at Mansell Two, Alpharetta.
What is Intradiem's latest funding round?
Intradiem's latest funding round is Loan.
How much did Intradiem raise?
Intradiem raised a total of $65.2M.
Who are the investors of Intradiem?
Investors of Intradiem include CIBC Innovation Banking, MK Capital, JMI Equity, First Analysis, Imlay Investments and 6 more.
Who are Intradiem's competitors?
Competitors of Intradiem include Automaise and 4 more.
What products does Intradiem offer?
Intradiem's products include Intradiem.
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Compare Intradiem to Competitors
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