Intento focuses on machine translation and multilingual generative artificial intelligence (AI). The company offers a platform that provides immediate, tailored, and personalized language experiences, supporting over 650 languages. The platform is used by global businesses to translate documents, support tickets, and enterprise apps, and to provide real-time machine translation for customer support teams. It was founded in 2016 and is based in San Francisco, California.
Intento's Product Videos
ESPs containing Intento
The ESP matrix leverages data and analyst insight to identify and rank leading companies in a given technology landscape.
The translation tools market is a market that offers software and technologies to support translation, localization, and interpretation tasks. Translation tools include machine translation software, translation memory systems, and terminology management systems. The market has seen significant growth in recent years, driven by the increasing demand for localization and translation services across …
Intento's Products & Differentiators
Intento MT Studio
Machine Translation (MT) Studio is a web application that allows end-to-end training of custom machine translation models and evaluation of both custom and stock models. MT Studio works in a provider-agnostic fashion and acts as a single point of the Customer’s MT customization and evaluation activities.
Expert Collections containing Intento
Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.
Intento is included in 1 Expert Collection, including Artificial Intelligence.
Companies developing artificial intelligence solutions, including cross-industry applications, industry-specific products, and AI infrastructure solutions.
Latest Intento News
Dec 1, 2023
Intento CEO Lays Out How Generative AI Enables Automatic Localization A major theme in the language industry throughout 2023 — from headlines to international conferences — has been the transition from narrow machine translation to broader, generative language AI . OpenAI ’s November 2022 release of ChatGPT can be seen as a watershed moment, taking generative AI from theory to practice, and to the masses. ChatGPT and other developments have sparked a hype cycle that continues to run its course. Speaking at SlatorCon Remote November 2023 , Konstantin Savenkov , co-founder and CEO of multilingual GenAI platform Intento , said that the societal focus on GenAI “creates strong bias for action, even for the largest companies, which is great, but without clear direction and alignment, it may lead nowhere.” In Savenkov’s opinion, the main impact of GenAI is that it has made expertise both abundant and cheap. Humans can typically learn one skill or solve one problem at a time, fairly slowly, and during a relatively short lifespan. These limitations have led to fragmentation in service markets, with different professionals possessing varying levels of subject matter expertise and experience. “And if we add languages on top of that, it just explodes,” Savenkov said, adding, “That’s the reason why the language industry is one of the most fragmented service markets.” GenAI, by contrast, can “learn” many facts and skills at once. It is fast, ever-improving, and scalable. Technology that provides a baseline, off-the-shelf expertise in a wide range of tasks could be an equalizer for the human workforce. What humans need in this setting, according to Savenkov, is not just expertise, but also the know-how of what expertise to apply in specific situations. Rather than pursue subject matter expertise, Savenkov predicted, people will increasingly pursue careers that focus on decision-making and business outcomes. Some large language models (LLMs) can deliver a relatively solid translation, in terms of quality, but their expertise might not measure up for certain enterprise settings. Right now, only humans can analyze customer requirements and think critically about when an LLM’s expertise should or should not be used. To promote this expertise on applying expertise, specifically as it relates to AI, Intento created an intensive bootcamp for employees to get up to speed. New Use Cases Emerge LLMs and GenAI could present a game-changing scale of automation for the language industry. “Until very recently, the only thing here which could be automated was translation, pretty much. But now, potentially, we can automate many other things,” Savenkov explained. “That’s what we’ve been working on the whole year, with customers on specific cases where we felt there was an ROI.” “Until very recently, the only thing here which could be automated was translation, pretty much. But now, potentially, we can automate many other things,” Konstantin Savenkov Source quality improvement, which can include “westernizing” text structure from a source language to be translated into English, or making English more international, has proven successful. Savenkov estimates that it can cut down post-editing 20-25%. This also works particularly well for cross-dialect translation (e.g., different variants of Spanish), with Intento sometimes seeing up to 60-80% fewer segments that need a human touch. Custom translation — adjusting MT to incorporate client-specific content — has been effective for improving the tone of voice and gender. It does not work, however, for content with different quality requirements. It is also possible to incorporate a style guide, but not by implementing a large list of detailed “do’s and don’ts.” Checking against well-known public style guides for different languages and modifying content to match the guides works much better. LLMs and GenAI have been helpful in transcreation, which Savenkov described as producing content for a different audience, as opposed to translation. In a virtuous cycle, good MT leads to more post-editing; raw MT can be used for certain content. But faster post-editing is not the end goal. Savenkov proposed using GenAI to fully automate the localization process and its typically long workflows. “You can go from 70% effort-saving, which you can get just by using good, custom neural machine translation, to 95% effort-saving by automating every step of a workflow, to a certain extent,” Savenkov concluded. While LLMs and GenAI may have a transformative effect on the language industry, they could still be better. For example, the pressure to get rid of segments in favor of documents continues to grow, and users are learning how to encourage LLMs to produce consistent output in response to the same input. Tags
Intento Frequently Asked Questions (FAQ)
When was Intento founded?
Intento was founded in 2016.
Where is Intento's headquarters?
Intento's headquarters is located at 2261 Market Street , San Francisco.
What is Intento's latest funding round?
Intento's latest funding round is Series A.
How much did Intento raise?
Intento raised a total of $11.52M.
Who are the investors of Intento?
Investors of Intento include Flint Capital, Davidovs Venture Collective, Courtyard Ventures, Scorpion Capital Partners, I2BF Global Ventures and 8 more.
Who are Intento's competitors?
Competitors of Intento include Unbabel and 7 more.
What products does Intento offer?
Intento's products include Intento MT Studio and 4 more.
Who are Intento's customers?
Customers of Intento include Agilent, Joom, Playrix, IKEA and Subway.
Compare Intento to Competitors
Unbabel operates as an artificial intelligence (AI) based language translation platform. It provides translation services with the help of machine learning in native languages. It serves various industries such as e-commerce, customer support, and many digital platforms. The company was founded in 2013 and is based in San Francisco, California.
New Tranx Information Technology is the developer of an artificial intelligence-powered translation browser plugin that offers instant online translations, computer-assisted translation, and localization services for web portals, present with translation capabilities in 37 languages.
United Language Group is a company that specializes in translation and localization, operating within the language services industry. The company offers a range of services including translation, interpretation, and localization, which involve converting content into different languages, facilitating communication between different language speakers, and adapting products or services to suit different cultures and languages. United Language Group primarily serves sectors such as Life Sciences, Manufacturing, Legal, Healthcare, Government, and Insurance. It is based in Minneapolis, Minnesota.
Lokalise provides localization and translation management solutions. The company offers a range of services including artificial intelligence (AI) enabled translations, localization workflow management, and automation of the localization process. It primarily serves sectors such as web and mobile app development, customer service, and marketing. It was founded in 2017 and is based in Dover, Delaware.
Phrase operates a translation management system. It offers an artificial intelligence (AI)-powered approach to reduce translation costs and increase quality, as well as offering end-to-end automation via content pulls from third-party platforms, and allows the flexibility to build custom integrations. Phrase was formerly known as Memsource. The company was founded in 2010 and is based in Praha 1, Czech Republic.
Cloudwords optimizes localization and globalization efforts. It offers marketing campaigns, websites, and documentation. It also offers Integration and auto-creation of assets, in-context review and approval, project visibility and reporting, and more. The company was founded in 2010 and is based in San Francisco, California.