Hyperscale Group

Nov 14, 2023

UK law and accounting firms are being invited to take advantage of funded support to explore how they can make better use of digital technology and artificial intelligence. A range of support packages are now available as part of a £1.8m accelerator project, led by Lancaster University Management School (LUMS) and working with Oxford Brookes University and Hyperscale Group Limited, to help accounting and law firms develop and use digital technologies to become more productive and develop new services. Mid-tier and smaller firms in these sectors are now being sought to join forces with researchers and accounting and law specialists on the three different support ‘pathways’ on offer to access practical, tailored help for firms at different stages of technology adoption. The first support pathway offers firms that have minimal experience of advanced digital technology the chance to exploit the technology they already have, or can easily access – such as Microsoft 365 tools like Power Apps, Power Automate and Power BI – to enhance service delivery. The second pathway is for firms ready to take on a new technology and apply it to an important professional service or business task. This support package will help in the initial adoption phase as firms bed in sector-specific solutions over the course of 8-10 months. The third pathway will support firms already relatively experienced in technology adoption in projects to extend or deepen the use of the technology over the course of 12 months plus. Professor Martin Spring from Lancaster University Management School is the lead researcher on the project. He said: “Financial and professional service sectors provide around 2.2 million jobs and contribute around £190bn to the UK economy – but research has shown that digital and AI technologies could unlock even more value within these UK professions. “Our earlier study uncovered the barriers preventing professional service firms from adopting digital technology, and this accelerator project allows us to translate our findings into practical help so we can work hand-in-hand with firms throughout the technology adoption process. “We are looking to recruit around 60 firms to the funded project, but encourage any interested businesses to get in touch. In addition to the support packages on offer we will be gathering insights from each of the firms we work with to create ‘roadmaps’ for the benefit of the whole sector, highlighting successful methods and tips for firms of all shapes and sizes.” The research team is led by Professor Martin Spring and includes Professors James Faulconbridge and Katy Mason from Lancaster University Management School. They are supported by Professor Tim Vorley, Dr Tzameret Rubin, Dr Francisco Trincado Munoz and Hilary Smyth-Allen from Oxford Brookes University and Derek Southall from Hyperscale Group Limited. The researchers are working alongside professional bodies such as the Law Society, the Association of Chartered Certified Accountants (ACCA) and CILEx to ensure the project caters to the specific needs of the sectors and is as effective as possible for all involved. The Technology in Professional Services (TiPS) accelerator is part of a programme called Next Generation Professional and Financial Services, delivered by Innovate UK and ESRC. The programme aims to help professional service sectors, including accounting and law, and the financial service sectors, including insurance, lending, advisory and payment services, develop and use digital technologies.