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Acq - P2P | Acquired

About Hudson Energy

Hudson Energy provides gas and entirely renewable electricity to businesses of all sizes.On November 29th, 2019, Hudson Energy was acquired by Shell Energy, terms of the transaction were not disclosed.

Hudson Energy Headquarter Location

Elder House 3rd Floor, 586-592 Elder Gate

Central Milton Keynes, England, MK9 1LR,

United Kingdom

Latest Hudson Energy News

17:24 ET Ontario Energy Board accepts Assurance of Voluntary Compliance from Hudson Energy Canada Corp.

Nov 8, 2021

. News provided by Share this article Share this article TORONTO, Nov. 8, 2021 /CNW/ - The Ontario Energy Board (OEB) has accepted an Assurance of Voluntary Compliance (AVC) from Hudson Energy Canada Corp. (Hudson Energy), a licensed electricity retailer, following an inspection into electricity retail contracts that were signed with four condominium corporations. Under the terms of the AVC, Hudson Energy will pay an administrative monetary penalty of $12,000. The AVC also confirms that Hudson Energy provided a refund to each of the condominium corporations. An AVC is a binding commitment by a regulated entity to take measures to rectify or prevent non-compliance. Failure to abide by the terms of an AVC can lead to enforcement action being taken by the OEB. The inspection determined that the contracts in question had been entered into by salespersons acting on Hudson Energy's behalf, without valid customer authorization from the condominium corporations. As a result, Hudson Energy also did not have authorization to start supplying electricity to the condominium corporations. Hudson Energy was therefore in non-compliance with certain provisions of the OEB's Electricity Retailer Code of Conduct and Retail Settlement Code. As each of the condominium corporations brought the matter to its attention in late 2019 and early 2020, Hudson Energy promptly cancelled the contracts in question and terminated its relationship with the two salespersons involved. Through the AVC, Hudson Energy acknowledges that it has ultimate responsibility over the actions of its salespersons, and that it did not have valid customer authorization to provide electricity supply to the condominium corporations. Hudson Energy also assures the OEB that it has amended a number of its sales processes to further mitigate against the potential for its salespersons to engage in unfair business practices. Quote "Through the AVC, Hudson Energy has assured the OEB that it has taken all appropriate measures to ensure that its processes for signing up customers and for dealing with unauthorized contracts comply with all of its legal and regulatory obligations. Consumers who have concerns about energy contracts are encouraged to contact us." – Brian Hewson, Vice-President, Consumer Protection & Industry Performance Additional Information and Resources

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