Hiboo

DIVERSD is a diversity, equity, and inclusion (DEI) platform. It offers a bot interface for human resource (HR) interactions, pattern detection to subvert marginalization, and integrations to preserve anonymity. The company was founded in 2022 and is based in New York, New York.

Talenteum is a Panafrican platform that focuses on the recruitment industry. The company offers services to help businesses source and employ remote-working teams, primarily in Africa. It handles various aspects such as local employment compliance, payroll, human resource support, and benefits for international teams, enabling clients to hire and manage full-time personnel internationally. Talenteum was founded in 2015 and is based in Quatre Bornes, Mauritius.

Automation Anywhere focuses on intelligent automation and process intelligence in the technology sector. It offers a suite of intelligent automation applications and tools that help businesses discover, automate, and scale their operations, as well as engage with their customers. Its primary market includes sectors such as healthcare, financial services, manufacturing, and life sciences. It was formerly known as Tethys Solutions. The company was founded in 2003 and is based in San Jose, California.

Balto provides artificial intelligence-powered live call guidance for contact centers. It delivers critical information on call to help contact center agents overcome objections, answer questions, and reduce handling times. It serves the insurance, healthcare, financial services, and other sectors. It was founded in 2017 and is based in Saint Louis, Missouri.

Observe.ai develops an artificial intelligence (AI) company applying deep learning and natural language processing (NLP) to automate support workflows. Its voice AI platform provides the agent with real-time feedback on customer sentiment and guides them on the next steps during the customer call. It was founded in 2017 and is based in San Francisco, California.

Playvox is a company that specializes in workforce engagement management in the customer service sector. The company offers cloud-native, digital-first solutions for contact centers, including quality management, workforce management, and other tools designed to improve efficiency and agent productivity. Its services are primarily utilized in the customer care industry. It was founded in 2012 and is based in Sunnyvale, California.