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Heyday

heyday.ai

Founded Year

2017

Stage

Acquired | Acquired

Total Raised

$6.62M

Valuation

$0000 

About Heyday

Heyday develops an AI-powered customer experience chatbot that adapts its personality, tone, and manner in real-time based on the customer's preferences and personal data.On August 3rd, 2021, Heyday was acquired by Hootsuite.8M.

Headquarters Location

4200 Boulevard Saint Laurent 340

Montreal, Quebec, H2W 2R2,

Canada

514-267-5984

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Research containing Heyday

Get data-driven expert analysis from the CB Insights Intelligence Unit.

CB Insights Intelligence Analysts have mentioned Heyday in 3 CB Insights research briefs, most recently on Jan 24, 2022.

Expert Collections containing Heyday

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Heyday is included in 5 Expert Collections, including Digital Health.

D

Digital Health

8,838 items

Startups recreating how healthcare is delivered

L

Luxury Tech

416 items

Tech-enabled companies launching new luxury brands, as well as startups providing tech solutions to the luxury industry, including e-commerce tools, marketing, and more. While these companies may not exclusively target luxury companies, they have notable luxury partners.

A

Artificial Intelligence

9,442 items

This collection includes startups selling AI SaaS, using AI algorithms to develop their core products, and those developing hardware to support AI workloads.

C

Conference Exhibitors

5,302 items

C

Customer Service Tech

529 items

Companies offering technology-driven solutions to enable, facilitate, and improve customer service across industries. This includes solutions pre, during, and post purchase of goods and services.

Latest Heyday News

10 onboarding improvements that cut our customer churn by nearly 3x

Sep 6, 2022

Sam DeBrule is co-founder and head of marketing of Heyday , the AI-powered research assistant that helps you retain more of what you learn. Whether you’re building a product at an early-stage startup or fine-tuning an already built-out product at a larger company, there is a straightforward process that can help you improve your onboarding experience. We decreased customer churn at Heyday from 8.5% to 3.3% just by changing our onboarding flow. Here are the steps you can follow, with examples from our own onboarding experience. Churn reduced by nearly three times to 3.3% from 8.3%. Image Credits: Heyday Let users try your product with no guidance After a few months of onboarding every new user via Zoom, my co-founder Samiur Rahman and I removed ourselves from the process. We dumped users into our product with no demo, zero product onboarding and one education email. The result: a disaster. Engagement dropped and churn skyrocketed. Not all friction is bad. It’s worth adding friction to your process if it helps a user experience your aha! moment. When we surveyed users to learn why they stopped using our product, they would respond with something along the lines of, “I stopped using it because I didn’t see the benefit.” Observe users to identify friction and aha! moments Don’t wait to release your product. It is ready to be shipped as soon as you can get feedback on it. Through observation, you’ll learn what users really need to experience the value of your product. I reinserted myself into our onboarding flow via a Zoom call. Rather than walk users through the product, this time I sat there silently and watched as they got started. I witnessed a lot of confusion, moderate frustration and a few smiles. After 20 or so observations, we identified the common roadblocks that got in the way of our users. We walked away with a list of goals for our future onboarding experience. Checklist of goals for optimizing onboarding. Image Credits: Heyday

Heyday Web Traffic

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Heyday Frequently Asked Questions (FAQ)

  • When was Heyday founded?

    Heyday was founded in 2017.

  • Where is Heyday's headquarters?

    Heyday's headquarters is located at 4200 Boulevard Saint Laurent, Montreal.

  • What is Heyday's latest funding round?

    Heyday's latest funding round is Acquired.

  • How much did Heyday raise?

    Heyday raised a total of $6.62M.

  • Who are the investors of Heyday?

    Investors of Heyday include Hootsuite, Canadian Technology Accelerator Digital — Silicon Valley, Desjardins Capital, Innovobot, Investissement Quebec and 7 more.

  • Who are Heyday's competitors?

    Competitors of Heyday include Replicant and 5 more.

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