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Founded Year



Seed VC - II | Alive

Total Raised


Last Raised

$3M | 2 yrs ago

About Handdii

Handdii offers a digital platform that automates the property insurance claim process from the first notification of loss (FNOL) through to claim finalization. It enables contractors to connect, engage and promote their businesses. The company was founded in 2018 and is based in Melbourne, Australia.

Headquarters Location

Melbourne, Victoria, 3000,



Handdii's Product Videos

ESPs containing Handdii

The ESP matrix leverages data and analyst insight to identify and rank leading companies in a given technology landscape.

Insurance / P&C Insurance Tech

The customer claim reporting market provides software that enables policyholders to submit claims to their insurance company. These solutions typically include self-service portals, as well as back-end systems for companies to process and track those claims. The market offers insurers the potential to automate customer service operations and improve processing times for first notice of loss — lead…

Handdii named as Outperformer among 9 other companies, including Snapsheet, Origami Risk, and Liberate.

Handdii's Products & Differentiators

    Claims fulfilment

    At the time of a property claim handdii connects insurance companies and their customers to pre-vetted quality contractors to undertake property claims


Research containing Handdii

Get data-driven expert analysis from the CB Insights Intelligence Unit.

CB Insights Intelligence Analysts have mentioned Handdii in 1 CB Insights research brief, most recently on May 5, 2021.

Expert Collections containing Handdii

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Handdii is included in 2 Expert Collections, including Insurtech.



4,317 items

Companies and startups that use of technology to improve core and ancillary insurance operations. Companies in this collection are creating new product architectures, improving underwriting models, accelerating claims and creating a better customer experience



12,502 items

Excludes US-based companies

Latest Handdii News

Meet the insurtech: Handdii

Jan 11, 2023

Meet the Insurtech Menu 3 Min Read A worker drills plywood on a single family home under construction in Lehi, Utah, U.S., on Friday, Jan. 7, 2022. Soaring lumber prices in the past four months have boosted the price of an average new single-family home by more than $18,600, according to the National Association of Home Builders. Photographer: George Frey/Bloomberg George Frey/Bloomberg REGISTER NOW Originally founded in Australia in 2019, and later expanded to the United States in November of that year, the insurtech Handdii is designed to ease the frustrations surrounding small property insurance claims. Co-founders Christie Downs, CEO, and Kathryn Wood, COO, saw the opportunity for disruption in the often lengthy and cumbersome process of a property claim payout. Wood, who has years of experience in the insurance industry, noticed that these small claims and repair processes are often surprisingly costly and complicated. Downs, who has 10 years of construction experience, notes that one reason for this is that many contractors often prefer to take on projects of larger claims for larger payout, rather than take on a smaller claim. Downs' solution, however, was to enlist local contractors for the smaller jobs – she realized that local contractors would likely jump on the opportunity to work on smaller claims, especially in their own communities. Photo of Handdii team members. Handdii Downs and Wood saw this opportunity to simplify the claims process, but knew that insurance companies would have difficulty in managing a large supply chain of local contractors across the country. "It's hard for insurers to connect their customers with quality local contractors. That's why we created Handdii, because technology, of course, can enable that," says Downs. "We created a platform to connect the insurance company and the homeowner straight to these local contractors that can help out with the largest volume of claims, these claims are under $25,000 [which is] about 80% of property claims." Handdii's three-sided smart tech, available through a mobile app, directly pairs local contractors with customers, for the insurer, when a customer has registered a small property claim. The tech enables contractors to video chat with the insurance company and directly upload photos of damages. Once a contractor has reviewed submitted damages, and after the insurer has reviewed coverage and confirmed payment from the customer, the contractor can immediately begin restoring the damaged property. "We're all about enabling the insurance claim process to be easy. And so what that can mean, too, is that there's a number of integrations that are important with different estimating software platforms or claim systems. And so connecting the ecosystem to make that process easy for insurance companies is important," Downs states. Through Handdii's storyboard, a digital central area available on the app, all three parties are able to connect via a three-way chat feature for direct communication and updates. The storyboard chat feature also functions as a transcript for the insurance company. Downs says, "Our software connects all three parties. It connects the homeowner, the adjuster that's on the claim, and the contractor. So all three parties have transparency, they know what's going on, and there's no one left in the dark, unsure of the process." Customers may also submit a rating of their contractors after repairs are completed, and a positive rating will reward the contractor with faster payment terms. "In the industry, it can take up to 70 to 80 days until final payment is made. Whereas with Handdii, we're actually returning the property back the way it was, everything's over and done within 30 days," explains Downs. "That's a dramatic difference." The insurtech is currently operating in 16 U.S. states with plans to expand by the end of 2023. "For Handdii, we want to be the most trustworthy repair network. [In] the industry and managed repair, our category, there's opportunity for it to evolve to a new positive, inclusive level, so that everyone trusts one another," adds Downs. "Historically, the different parties on a claim, the insurance company, the customer and contractor, might not trust one another. It's unfortunate as the contractor has a really important role – they're there in the customer's home, returning the home and their lives back to normal. Handdii, as a central transparent point in the middle, can unify and align the parties as we help achieve success together." January 10 By Stephan Kahl January 10

Handdii Frequently Asked Questions (FAQ)

  • When was Handdii founded?

    Handdii was founded in 2018.

  • Where is Handdii's headquarters?

    Handdii's headquarters is located at Melbourne.

  • What is Handdii's latest funding round?

    Handdii's latest funding round is Seed VC - II.

  • How much did Handdii raise?

    Handdii raised a total of $4.04M.

  • Who are the investors of Handdii?

    Investors of Handdii include Scale Investors, FJ Labs, Nine Four Ventures, Fifty-Second Celebration, Brick & Mortar Ventures and 6 more.

  • Who are Handdii's competitors?

    Competitors of Handdii include West Hill Global and 3 more.

  • What products does Handdii offer?

    Handdii's products include Claims fulfilment and 1 more.

  • Who are Handdii's customers?

    Customers of Handdii include Allianz and Hippo Insurance.


Compare Handdii to Competitors

West Hill Global

West Hill Global provides online insurance services. It specializes in providing digital solutions for the property and casualty insurance industry by connecting insurance carriers, contractors, and policyholders. The company was founded in 2017 and is based in Atlanta, Georgia.

Kozee Labs

Kozee Labs is a technology company focused on the home management sector. The company offers a mobile application that allows homeowners to easily request and manage home maintenance services from trusted professionals. The platform primarily serves the home services industry. It is based in Phoenix, Arizona.


Sedgwick offers customized managed repair, restoration and mitigation through our network of certified local, regional and national contractors.

Sedgwick Logo

Sedgwick provides technology-enabled risk, benefits, and integrated business solutions. It offers a broad range of services including casualty risk solutions, benefit administration solutions, property insurance claims, marine claims operations, and brand protection solutions. It primarily serves employers and insurance carriers across various sectors. The company was founded in 1969 and is based in Memphis, Tennessee.

iink Payments

iink Payments is a digital payments network operating in the financial technology sector. The company provides services that streamline the processing of property damage insurance claims, enabling restoration professionals to endorse and deposit checks remotely, receive funding quickly, and efficiently handle transactions with mortgage companies. Its primary customer base includes professionals in the property restoration industry. It was founded in 2017 and is based in Tampa, Florida.

Homee Logo

Homee provides property maintenance services. The company poffers an integrated technology platform designed to connect insurers, policyholders, and skilled service providers in the claims process. It was founded in 2016 and is based in Tampa, Florida


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