Missing: Groove's Product Demo & Case Studies
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Missing: Groove's Product & Differentiators
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Groove Frequently Asked Questions (FAQ)
When was Groove founded?
Groove was founded in 2011.
Where is Groove's headquarters?
Groove's headquarters is located at 449 Thames Street, Newport.
What is Groove's latest funding round?
Groove's latest funding round is Angel.
How much did Groove raise?
Groove raised a total of $12M.
Who are Groove's competitors?
Competitors of Groove include Zendesk and 2 more.
Compare Groove to Competitors
Zendesk provides cloud-based customer service software. It takes customer communication from websites, emails, phone, Twitter, Facebook, and chat and turns it into a ticket for support teams and customers to use. The company was founded in 2007 and is based in San Francisco, California.
Gladly offers cloud-based software for the contact center market serving B2C brands. It provides contact center representatives with a unified communication channel platform that spans voice, email, chat, web, and social networks to switch between communication streams from any device. The company was founded in 2014 and is based in Millbrae, California.
UserEcho allows companies to create an environment to work with customers and receive feedback on ideas and projects. Companies can create own webpages and impliment a link or widget to allow for customer responses. The company can also participate in discussions with these customers and, using the UserEcho database and suggestions, find the possible solutions.
UserBob offers a remote user testing service that allows product creators to get videos of users using their website or app while they share their unbiased opinions. UserBob allows users to create custom tests/journeys as part of the test to identify user impressions at every stage of usage. Per the company, it allows users to segment users based on demographic filters in addition to white-label branding of videos.
Talkdesk helps growing businesses improve customer interactions, while simultaneously reducing costs. With Talkdesk, companies can have a call center up and running in minutes and have access to call center functionality including IVR, skills-based routing, call conferencing, comprehensive reporting, all in an intuitive web based interface. Talkdesk integrates with CRM systems to deliver real time customer information agents need to improve customer interactions.
Acuvate provides intelligent chatbots for enterprise, intranet, content and collaboration applications, power BI, business process management & application lifecycle management services and solutions.
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