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Granicus

granicus.com

Founded Year

1999

Stage

Private Equity - II | Alive

Total Raised

$12.6M

About Granicus

Granicus provides solutions for creating, managing and distributing live and streaming media content to support public meeting communications, internal training and public education programs for local government. It supplies governing agencies with the software, hardware, and infrastructure to integrate streaming media into their communications tool set. Granicus solutions help clients improve their internal and external communications. The company was founded in 1999 and is based in Saint Paul, Minnesota.

Headquarters Location

408 St. Peter Street Suite 600

Saint Paul, Minnesota, 55102,

United States

800-314-0147

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Granicus Patents

Granicus has filed 1 patent.

patents chart

Application Date

Grant Date

Title

Related Topics

Status

1/19/2010

4/19/2011

Grant

Application Date

1/19/2010

Grant Date

4/19/2011

Title

Related Topics

Status

Grant

Latest Granicus News

Granicus extends Dudley Council's online services

Apr 11, 2023

UKHotViews Dudley Council has appointed Granicus to co-design and deliver an online platform, called MyDudley, that will provide residents with access to variety of services alongside more traditional face-to-face and telephone access. Over the course of the new five-year contract (extendable up to seven years), the council aims to work with Granicus to extend self-service online access from bill-payment, green bin collection, and tip appointment booking into a range of other (as yet unspecified) services. The initial launch of MyDudley is expected later this year (Autumn 2023). The COVID-19 pandemic saw many citizen services move online in an effort to reduce the need for physical contact, accelerating digitisation initiatives across local and regional government in the same way that a “dash for digital” catalysed transformation activities for other sectors too. Granicus, amongst numerous others, saw a significant increase in the adoption of its citizen service solutions during that time (see:  Granicus facilitating channel shift during the pandemic ). Now though, and beyond any “crisis innovation” measures of the pandemic era, any citizen service transformation / extension project (like Dudley Council’s with Granicus) needs ensure it keeps two key considerations in mind. Firstly, a policy of “no resident left behind”. It’s imperative that enhanced digital access doesn’t come at the cost of diminished support for those who can’t easily access smartphone apps and websites, etc. Dudley Council’s statement that its project will “still ensure that our customer service advisers are able to assist residents in person or over the phone where they are needed” is therefore applauded. The second point is more about the breadth and depth of any service modernisation remit. Such projects provide an opportunity to attend to the often-unfashionable “Cinderella Systems” that dwell deep in the bowels of any organisation’s technology infrastructure. A fancy new interface alone might well give the outward impression of a transformed service to citizens and customers. However, if it’s built on aging foundations then performance, security, and reliability issues may come back to bite when scaling demands take hold. Granicus’ citizen engagement platform is cloud-based, so this presents a good opportunity for Dudley Council to grasp a variety of system integration nettles and perform any under-the-hood modernisation required to support its more citizen-facing transformation aspirations.

Granicus Frequently Asked Questions (FAQ)

  • When was Granicus founded?

    Granicus was founded in 1999.

  • Where is Granicus's headquarters?

    Granicus's headquarters is located at 408 St. Peter Street, Saint Paul.

  • What is Granicus's latest funding round?

    Granicus's latest funding round is Private Equity - II.

  • How much did Granicus raise?

    Granicus raised a total of $12.6M.

  • Who are the investors of Granicus?

    Investors of Granicus include Vista Equity Partners, Harvest Partners, K1 Capital Management and JMI Equity.

  • Who are Granicus's competitors?

    Competitors of Granicus include Qumu and 5 more.

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