Aug 17, 2023

By August 17, 2023 Even as we move beyond the tech boom years from the Covid-19 era, using the right beverage alcohol retail technology remains important. The pandemic taught scores of consumers how to order all manners of products online — including beer, wine and liquor. Ecommerce continues to grow. While not exploding in growth like during the time of lockdowns, internet shopping is undoubtedly on the mind of more people than ever before. Stores without the right online sales channels are losing out on extra revenue. Point of sales (POS) systems, analytics, customer management, loyalty programs — all of these have also improved thanks to forever-evolving technology. But how do you keep up with all the new options, and figure out which are the best partners for your business? Advertisement That’s why Beverage Dynamics continues publishing its annual Technology Buyer’s Guide, now for the seventh consecutive year. The 2023 edition of the guide is broken down into four sections: POS, Finances and Analytics; Ecommerce; Loyalty, Education and Communications Programs; and Digital Delivery Apps. We hope you find this document useful enough to keep around for reference, and share with other business professionals in need of advice or contacts for tech. POS, Finances and Analytics Advertisement Specializing in end-to-end integration, AccuPOS allows a business to view and manage sales and inventory details within the widely used accounting packages QuickBooks and Sage. Contact: 800-906-5010 ACME Their system and equipment are designed specifically for on-premise retail. ACME software subscriptions include unlimited training and support for all things having to do with installation, configuration and use of Acme. Contact: 877-202-4225 Atlantic Systems Inc. The company provides complete systems including hardware, software, installation, training and long-term support. Its Spirits 2000 system is a complete package of software aimed at retail locations, which takes care of everything from entering in new SKUs, to ringing up customers, to accounting, and inventory management. Contact: 732-280-6616 Bindo A cloud-based iPad POS system designed to be an all-in-one solution for brick-and-mortar businesses. E-commerce integration, customization options, mobile payments and 24/7 customer support. Contact: 800-692-4636 Bottlecaps When you partner with Bottlecapps, you’ll get a store branded app that enables your customers to search your inventory and prices, stay updated and connected to your store, find recipes and earn rewards points. Contact: 469-420-9447 Bottle POS Their point of sale software is meant to simplify sales tracking, inventory management and more. Customers can save time by eliminating manual labor related to admin tasks and reduce credit card fees by thousands of dollars, the company says. Contact: 1-877-381-4087 Breinify Breinify AI predicts an individual’s upcoming interests and preferences based on impacts of weather, events and holidays to drive spur-of-the-moment purchases. URL: breinify.com Cashier Live POS software that works with a wide variety of standard POS hardware and peripherals like receipt printers, cash drawers and more. Integrated credit card processing offers low rates and supports EMV chip cards. Full-featured inventory management capabilities. Contact: 877-312-1750 City Hive All-in-one digital commerce solution for beverage alcohol, offering real-time inventory management, order processing and sales and customer analytics. Contact: (917) 920Ð2768 Clover Lets you accept credit cards, EMV chip and contactless payments from customers, safely and securely, and has a mix of POS hardware and software to match specific needs. From the company FirstData. Contact: 855-853-8340 Cybertill Cybertill is a cloud-based ePoS system. Retail EPoS system that can work across all your sales channels including online, in-store, mobile POS, catalogue and over the phone. EPoS software upgrades every three weeks, and includes easy access to help, tutorials, videos and the Cybertill Service Desk. Contact: enquiries@cybertill.com ePOS All-inclusive POS system. Staff can be trained in 15 minutes, the system can be accessed from anywhere to monitor and report in real time. Use standalone, or connect to hundreds of applications including payment systems, online ordering platforms, CRM and accounting systems. Contact: 855-434-3767 ERPLY Focused on small/medium size business, this software brings the power and functionality of a traditional POS system to a handheld device, giving your business that professional feel without the professional cost. All POS transaction data entered into the App will automatically be synchronized in real time with your ERPLY account, leaving all of your books and reports accurate. Contact: 855-463-7759 Fiserv Offers a wide range of point-of-sale terminals as well as complete POS systems. Payroll and tax management, competitive sales tracking and inventory management, credit card processing and other payment solutions Contact: 800-872-7882 Franpos All-in-one POS app. This is the new name for the old brand iConnect. Franpos has a number of built-in features that streamline inventory management. Use the Franpos inventory scanner to quickly receive and reconcile your stock. View dozens of customizable reports, and set up low-product alerts. Contact: 408-898-3217 GoSpotCheck GoSpotCheck manages execution through a configurable form builder, task distribution and customizable reporting. In GoSpotCheck’s reporting dashboard, analyze real-time data to track progress, performance and field activity. Access to operational intelligence empowers companies to initiate action and achieve results. Contact: 844-359-2502 Contact: 800-359-3458 Koverly A B2B payments solution specifically for the beverage alcohol industry. Koverly already sends payments to 70 distributors/suppliers through their payment portals or via ACH, allowing retailers and restaurants to view and pay all of their distributors invoices in on spot. Businesses can also add and send payments to any vendor that accepts checks. Contact: koverly.com/signup Lightspeed Lightspeed is a cloud-based POS system for small-to-medium retailers. The system can be outfitted to use iPads and iPod Touches as registers. Contact: 855-667-8852 LivePOS Robust cloud-based POS system capable of working in multiple locations and even across entire franchises. Manager inventory, customers, employees and much more across multiple outlets with a click of the mouse. Create specific access levels for your store managers, employees and even your accountant. Contact: 888-884-9224 Marketing360 All-in-one POS system. Online ordering, gift and loyalty cards, payroll services, digital menu boards, inventory tracking, web monitory via Dashboard, accounting and Quickbooks, plus real-time reporting. Contact: 855-203-9165 The Merchant Solutions Supplies solutions and technology to handle credit card, debit card, EBT, gift card, ATM and check acceptance. New features recently added to their POS system include digital signage and online ordering. Contact: 888-707-2836 Microsoft Dynamics 365 Optimize your financials and operations to drive growth and make real-time, data-driven decisions, all with this enterprise business software application. Cloud-connected. Contact: 888-477-7989 mPower Beverage POS software designed specifically for liquor stores of all sizes. They sell their mPower Beverage system directly to all of their liquor-store customers without the use of re-sellers. Contact: 972-234-5884 National Retail Solutions Keep the line moving with the touch-screen register tool. Configure checkout preferences, set user permissions and more. Create user profiles with a custom set of permissions for you and each staff member. Insights track your inventory and sales. Create promotions to increase sales. Contact: 888-777-1184 NCR Corporation Contact: 800-262-7782 Netsuite Netsuite is a cloud-based, multi-channel retail management system that integrates POS, ecommerce, CRM and marketing, merchandising, warehouse management and finances. Contact: 877-638-7848 NCR Silver Their bundle package, Total by NCR Silver, includes all hardware, software and service needed for a total POS system. Cloud-based iPad system. Contact: 877-630-9711 Payment Alliance International PAI Reports provides digital, real-time ATM reporting, 24/7, for full visibility and control. Elevate your ATM program and increase service levels with purpose-built ATM servicing and cash management solutions. Contact: 877-271-2627 POSGuys Complete POS system that offers different packages tailored towards small, mid-sized or large businesses. All of their complete retail systems are fully customizable to meet the specific needs of your business. Contact: 800-903-6571 POS Nation Provides POS, automatic inventory tracking, age verification, keg deposit tracking, easy wholesale billing, wholesale account management, mix-and-match and promo pricing, customizable interface, reporting tools, Quickbooks accounting link, integrated video surveillance, customer purchase history and marketing tools, and secure, integrated credit, debit, gift and loyalty card processing. Contact: 877-727-3548 Retail Information Technology Enterprises (RITE) A provider of Microsoft Dynamics Retail Management System, offering retail POS software, retail-hardened POS computer hardware, retail-hardened POS peripherals, software customizations and plug-ins, professional installation, training and ongoing support and maintenance. Contact: 888-267-RITE(7483) Retail Pro Retail management software designed for specialty retail with a feature-rich front POS, store operations and back-office applications with additional in-depth reporting and analytics. Contact: 916-605-7200 Contact: 866-705-7243 ShopKeep By Lightspeed Developed by a wine retailer, ShopKeep POS is a complete iPad point-of-sale (POS) system, hardware and software. Contact: 800-820-9814 Square for Retail Square for Retail is a new set of integrated tools from Square, purpose-built for retail businesses. Get access to all Square Point of Sale features, plus a package of more-powerful tools. URL: squareup.com Systems Technology Group Partners with Toshiba in providing POS solutions, including POS hardware, POS software and services. Multiple integrated channels: the web, mobile, social media and phone, as well. Contact: 716-821-9808 Tiger POS A POS software system designed by alcohol retailers specifically for alcohol retail. Each item can be purchased and sold by various pack sizes. Create relationships among singles, 6-packs, 12-packs and cases. They have developed a solution to sell and track mix-six packs. Reduce shrinkage with detailed exception reports by employees. Contact: 866-611-9837 Vend Contact: 844-814-5409 Atlantic Systems Inc. The company’s Spirits Web Polling feature allows internet businesses to fully automate the ability to upload products to websites and download orders directly into Spirits, eliminating the need to manually enter online orders. Contact: 732-280-6616 BigCommerce Showcase brands and products on their responsive templates. Choose from high-converting online store themes designed especially for major ecommerce industries. Or create your website from scratch in their website-builder program. An all-in-one marketing and e-commerce platform that includes SEO, tools to create eye-catching online stores, and more than 100 built-in marketing tools that make it easy to sell on mobile, Facebook and eBay. Contact: 888-248-9325 Bindo One-click setup instantly puts your products online and lets shoppers buy them via the Bindo Market app and website. Comprehensive yet easy-to-understand data across all devices. Sales summary reports. Income statement analysis. Side-by-side product comparison. Historical sales data comparison. Exportable spreadsheets Contact: 800-692-4636 Bottlecaps When you partner with Bottlecapps, you’ll get a store branded app that enables your customers to search your inventory and prices, stay updated and connected to your store, find recipes and earn rewards points. Contact: 469-420-9447 CashierLive Integrated with BigCommerce. When you add BigCommerce to your Cashier Live account, inventory will transfer over with the push of a button. Contact: 877-312-1750 Contact: 855-853-8340 Cybertill Cybertill offers out-of-the-box, ready-to-launch websites, custom-build ecommerce websites, or real-time integration options to link your RetailStore platform with your existing ecommerce website. Contact: enquiries@cybertill.com Marketing360 Get approved to accept payments, connect your bank account and begin accepting and managing payments any way you’d like in under five minutes. Contact: 970-800-2890 ePOS ePOS Now integrates with websites and online stores through their app store, which allows connections to hundreds of online services. Integration allows your website to stay synchronized with the ePOS Now Back Office, ensuring your online store is connected to your physical store. Contact: 855-434-3767 ERPLY Product management and inventory replenishment is done in one place. Receive orders from sales representatives, physical stores, phone sales, email and ecommerce channels to one centralized inventory management system. Keep inventory in sync across all channels. Contact: 855-463-7759 Franpos This is the new name for the brand iConnect. Their eCommerce solution is synced with your Franpos POS account, so customers can make purchases online and in-store. Inventory is automatically updated and synced to your account no matter where a sale is made. Contact: 408-898-3217 Koverly A B2B payments solution specifically for the beverage alcohol industry. Koverly already sends payments to 70 distributors/suppliers through their payment portals or via ACH, allowing retailers and restaurants to view and pay all of their distributors invoices in on spot. Businesses can also add and send payments to any vendor that accepts checks. Contact: koverly.com/signup Contact: 855-667-8852 The Merchant Solutions Process debit and credit card payments online in a secure, real-time environment. Compatible with many existing shopping carts, TMS payment gateway solution will authenticate customers in real-time, reducing the risk of fraudulent transactions. Contact: 888-707-2836 mPower Beverage mPower Beverage’s POS software open architecture provides the ability to integrate with new or existing e-commerce websites. Contact: 972-234-5884 Provi The Provi communication system allows restaurants, bars and stores to order all their beverages in one place, the company says, saving retail establishments “an average of 20 staff hours per month.” In 2021, Provi announced that 10 percent of licensed retailers in the U.S. now utilize its e-commerce marketplace. Contact: provi.com/contact NCR Corporation Contact: 800-262-7782 Contact: 877-638-7848 NCR Silver NCR Silver App takes mobile payments and features intuitive sales reporting, loyalty rewards and other business management options. Contact: 877-630-9711 Sage Sage One enables you to manage business finances on your mobile device: iPhone, iPad or tablet. With Sage Live, you can use your tablet or smartphone to review flash reports and communicate with colleagues. Contact: 866-705-7243 Sellr A Sellr website puts your products at the forefront so customers can easily see what is available in your store. It includes features like content editor and page builder, latest modern code and design, custom branding and colors. Contact: 888-662-8347 SevenFifty SevenFifty provides a web-based and mobile technology-based three-tier e-commerce marketplace that connects buyers, distributors and retailers across the supply chain. The company also owns and publishes SevenFiftyDaily, an online drinks magazine. Contact: go.sevenfifty.com/contact/ ShopKeep By Lightspeed Contact: 800-820-9814 Square for Retail With their website-building partners and APIs, you can build your online store and accept payments online through Square. URL: squareup.com Thirstie Aiming to be “the Shopify for alcohol,” Thirstie builds legally compliant digital storefronts. Through their proprietary technology they provide companies with first-party consumer data to help grow their business. Integrates with a retailer’s POS system, common carrier account as well as bank account for direct deposits. URL: thirstie.com Vend With one login, all of your reports are in one place, with seamless inventory syncing. Choose a website design from one of several themes on their growing Theme Store, designed with mobile and tablets in mind. Customize the look of your online store and add pages whenever you want. Contact: 844-814-5409 Weebly Build customizable websites through drag-and-drop. Sell online. Complete platform to manage inventory, track orders and handle taxes. Built-in marketing. URL: weebly.com AccuPOS This system promises to help retailers make more money per customer by leveraging options such as loyalty point programs and seamless email collection & marketing. Contact: 800-906-5010 Bindo An integrated CRM system that updates real-time, wherever, with one-click customer analytics comparisons. Customer directory. Feedback. Gift cards. Store credit. Reward programs. Analytics. Contact: 800-692-4636 Bottlecaps When you partner with Bottlecapps, you’ll get a store branded app that enables your customers to search your inventory and prices, stay updated and connected to your store, find recipes and earn rewards points. Contact: 469-420-9447 Bevsuite Email marketing tools for beverage alcohol retailers, with a suite of high-tech options that makes email marketing much easier and more effective. Contact: app.bevsuite.com/sign_up Contact: 855-783-2308 Cybertill Offer omnichannel loyalty incentives to drive customers online or in-store. Keep all of your loyalty customer data fully GDPR compliant. Offer customers a membership-card subscription program, a loyalty card or both. Create custom loyalty card designs. Contact: enquiries@cybertill.com ePOS Through the loyalty module provide customers with branded loyalty cards, allowing your customers to collect points for their purchases and receive preferential pricing, to encourage repeat business and drive brand loyalty and awareness. Contact: 855-434-3767 ERPLY Add new customers at POS to begin tracking; previous customer lists can be imported from legacy system. Create and track gift cards right in ERPLY; no third party software needed. Define loyalty-points rules and create promotional incentives. Send receipts, quotes or any other sales document directly to customers via email. Contact: 855-463-7759 Franpos This is the new name for the brand iConnect. Customers can sign into the customer display app using an account that is unique to your business. A fully customized experience allows you to tailor marketing and promotions to customers based on their behavior and preferences. Maintain an up-to-date customer database to help streamline marketing efforts. Contact: 408-898-3217 Lightspeed Contact: 866-932-1801 LivePOS Contact: 888-884-9224 MailChimp MailChimp provides marketing automation for e-commerce businesses. Send emails, connect your e-commerce store, advertise and build your brand. Contact: 855-783-2308 Marketing360 Automated marketing reminders to customers before, during and after the sale to generate more business. Messages are specifically tailored to address new customers, top customers and infrequent customers. Upload your coupon, specify targets, set time limits for redemption and BuyFi will distribute it to the right customer segments. Contact: 855-203-9165 Contact: 888-707-2836 mPower Beverage Keep track of points or dollars spent. Give higher points to customers for different categories and departments. Provide rewards cards to customers to easily scan them into transactions. Contact: 972-234-5884 NCR Corporation Learn from customer behavior to understand what they’ll be looking for in your store. Send a customer an offer via mobile, and remind them about it when they’re in your store. Contact: 800-262-7782 NCR Silver After your campaigns, view automated reports that include the performance of your marketing emails. NCR Silver also offers instant social sharing on Facebook and Twitter, to save time. Contact: 877-630-9711 POS Nation Their system includes marketing and e-mail data to help grow businesses, and loyalty, layaway, gift cards and more options to increase sales. Contact: 800-826-5009 Sage Sage CRM provides you with end-to-end visibility of your business and a single view of your customer. Create and execute targeted campaigns using information drawn from across your business. Contact: 866-705-7243 Sellr Scan a products UPC on this app to instantly promote content on your website, social media and in-store displays. Hundreds of thousands of products and descriptions are already uploaded into its library. Contact: 888-662-8347 ShopKeep By Lightspeed Email marketing: offer email receipts to your customers at checkout to increase your email list. Customize email receipts with your logo and trackable links to your social profiles. Advertise upcoming events and special offers. Contact: 800-820-9814 Square for Retail Square automatically collects customer information to build a customer directory. Send email marketing campaigns, respond to feedback from customers and run your own customized loyalty program. URL: squareup.com Trift Provides micro-learning content developed exclusively for beverage and grocery Industries. Train your employees with eight libraries with 200-plus titles. Courses embrace gamification, learner interaction and assesses knowledge in each course. Trift’s library is available anywhere, anytime, and on any device. Contact: info@triftinc.com URL: ubereats.com Vend Switch on the customer loyalty feature and every qualifying purchase earns loyalty. New customers are automatically added into the program. Contact: 844-814-5409 Weebly Simplified email marketing that syncs with your site and store. Engage customers and promote your brand with emails you design and send in minutes. URL: weebly.com WineFetch Integrated marketing and promotional tools including an email newsletter engine, flexible promotion codes, event calendar and wine clubs. Data mining tools enable stores to send individualized offers to both in-store and online customers based on location and purchase history. URL: winefetch.com/retailers/ Windward Software Windward’s Retail System offers full compatibility for an integrated membership software program. Sell memberships to your customers at the POS to reward them accordingly. Contact: 716-821-9808