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Founded Year

2015

Stage

Series E | Alive

Total Raised

$583M

Valuation

$0000 

Last Raised

$250M | 3 yrs ago

Revenue

$0000 

About Gong

Gong is a company that focuses on revenue intelligence in the business sector. The company offers a platform that captures and understands customer interactions, then provides insights to help revenue teams make data-driven decisions. Gong primarily sells to sectors such as sales, marketing, and customer success. It was founded in 2015 and is based in San Francisco, California.

Headquarters Location

201 Spear Street 13th Floor

San Francisco, California, 94105,

United States

650-276-3068

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Gong's Product Videos

ESPs containing Gong

The ESP matrix leverages data and analyst insight to identify and rank leading companies in a given technology landscape.

EXECUTION STRENGTH ➡MARKET STRENGTH ➡LEADERHIGHFLIEROUTPERFORMERCHALLENGER
Enterprise Tech / Sales & Customer Service

The sales engagement platforms market uses advanced technologies to streamline and enhance interactions between sales teams and prospects. Through integrated communication tools, analytics, and automation, they optimize outreach efforts, ensuring timely and personalized interactions. By centralizing data, these solutions enable sales professionals to tailor their approaches, resulting in higher co…

Gong named as Leader among 15 other companies, including Salesforce, Apollo, and Outreach.

Gong's Products & Differentiators

    Gong Reality Platform

    The Gong Reality Platform™ autonomously empowers customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform captures and analyzes. Gong then delivers insights at scale, enabling revenue and go-to-market teams to determine the best actions for repeatable winning outcomes.

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Expert Collections containing Gong

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Gong is included in 6 Expert Collections, including Unicorns- Billion Dollar Startups.

U

Unicorns- Billion Dollar Startups

1,229 items

A

AI 100

199 items

Winners of CB Insights' annual AI 100, a list of the 100 most promising AI startups in the world.

A

Ad Tech

3,757 items

Companies offering tech-enabled marketing and advertising services.

A

Artificial Intelligence

11,383 items

Companies developing artificial intelligence solutions, including cross-industry applications, industry-specific products, and AI infrastructure solutions.

F

Future Unicorns 2019

50 items

T

Tech IPO Pipeline

257 items

The tech companies we think could hit the public markets next, according to CB Insights data.

Gong Patents

Gong has filed 41 patents.

The 3 most popular patent topics include:

  • videotelephony
  • computational linguistics
  • data management
patents chart

Application Date

Grant Date

Title

Related Topics

Status

12/6/2021

9/26/2023

Database management systems, Data management, Relational database management systems, Free database management systems, NoSQL

Grant

Application Date

12/6/2021

Grant Date

9/26/2023

Title

Related Topics

Database management systems, Data management, Relational database management systems, Free database management systems, NoSQL

Status

Grant

Latest Gong News

How Gong’s AI tools are increasing win rates for sales teams

Feb 16, 2024

Reshef explained that Gong’s AI is carefully designed to translate raw data into meaningful recommendations and workflows for sales teams. “To generate impact, the models don’t work in a silo. Instead, all of Gong’s AI is woven into sales teams’ workflows within Gong.” This integration is key to driving adoption and business impact across roles from individual reps to executives, according to Reshef. He provided examples like using AI to flag at-risk deals for management and auto-generating personalized email follow ups for reps. The Growth of AI in the Enterprise Sales Market Gong’s findings come as AI adoption is accelerating rapidly across the enterprise sales sector. Since the release of ChatGPT in November 2022, Gong reported a massive 2,200% increase in sales conversations related to AI. Emails composed using Gong’s AI writing assistant rose 464% since February 2023. This suggests sales teams are quickly integrating AI into daily workflows to boost productivity. Credit: Gong According to Forrester Research , sales professionals spend up to 77% of their time on non-revenue activities like administrative work and manual data entry. AI can free up significant time by handling these tedious tasks. For example, Gong customers said AI eliminates the need for reps to review lengthy call recordings or conduct handoff meetings by automatically surfacing crucial insights. AI also reduces time spent on manual data entry and email writing. “Reps no longer have to attend handoff meetings, or even review and listen to entire call recordings, as AI identifies key moments they’re looking for and summarizes the most relevant information,” Reshef explained. The Role of Accuracy and Training in Enterprise AI A key differentiator for Gong is its focus on highly accurate AI outputs tailored to sales scenarios. This is achieved by training models on billions of real sales conversations versus general internet data. “Whereas humans can tolerate semi-accurate data, once companies need to drive aggregate analytics, let alone workflows, accuracy becomes paramount. This is Gong’s objective with our generative AI accuracy,” said Reshef. Gong employs safeguards like pre-filtering training data and studying real-world distributions to reduce biases in AI communications compared to general purpose AI tools. Reshef noted Gong’s AI often outperforms off-the-shelf solutions like ChatGPT not only in accuracy but capability. For example, Gong’s Next Steps feature delivers twice the accuracy of generic tools in surfacing action items from customer interactions. The Future of AI in Enterprise Sales As AI becomes further embedded into sales processes, Reshef expects the technology will expand beyond point solutions to orchestrate entire revenue workflows from onboarding to cross-selling. Gong’s roadmap includes rounding out Ask Anything across full deal and account histories and continuing to improve accuracy. “Whereas today, Gong is focused on specific workflows, like sales engagement, coaching, forecasting and similar—we will soon be able to use AI to drive a much more versatile set of workflows, and improve productivity to an even broader set of business roles,” Reshef commented. This AI-powered workflow automation will reshape the role of sales reps. Rather than replacing humans, AI will handle administrative and data tasks so reps can focus on building customer relationships and higher value activities. Gong’s ability to translate raw data into insights that increase productivity, pipeline visibility, and revenue exemplifies the transformative potential of AI in sales. As more teams follow Gong’s lead, AI-human collaboration appears poised to drive the next evolution in sales performance. VentureBeat's mission is to be a digital town square for technical decision-makers to gain knowledge about transformative enterprise technology and transact. Discover our Briefings. The AI Impact Tour NYC Join us in New York for an invitation-only evening of networking and insights at our exclusive event: "How to balance risks and rewards of AI applications."

Gong Frequently Asked Questions (FAQ)

  • When was Gong founded?

    Gong was founded in 2015.

  • Where is Gong's headquarters?

    Gong's headquarters is located at 201 Spear Street, San Francisco.

  • What is Gong's latest funding round?

    Gong's latest funding round is Series E.

  • How much did Gong raise?

    Gong raised a total of $583M.

  • Who are the investors of Gong?

    Investors of Gong include Sequoia Capital, Thrive Capital, Coatue, Salesforce Ventures, Franklin Templeton and 11 more.

  • Who are Gong's competitors?

    Competitors of Gong include Abstrakt, Groove, Replayz, Glyphic, SetSail and 7 more.

  • What products does Gong offer?

    Gong's products include Gong Reality Platform.

  • Who are Gong's customers?

    Customers of Gong include Mintel, ComplyAdvantage, Hubspot, Aircall and Monday.com.

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SalesLoft provides a software-as-a-service (SaaS) based engagement platform. It develops sales intelligence software to help sales professionals engage with clients and prospects. The company's platform offers solutions such as cadence, automation, dialer, messenger, and more. It primarily serves the sales teams across various sectors of the economy. The company was founded in 2011 and is based in Atlanta, Georgia.

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