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Freshworks company logo
Corporation
INTERNET | Internet Software & Services / Customer Relationship Management
freshworks.com

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Founded Year

2010

Stage

Secondary Market | Alive

Total Raised

$399M

Last Raised

$85M | 1 yr ago

Revenue

$0000 

About Freshworks

Freshworks provides a cloud-based customer support platform. The company offers an online help desk and support ticketing application supporting customers through email, phone, Facebook, and Twitter. Customer service agents can support, update, and assign projects directly from an email client without logging in or using a mobile app. Agents email or forward a request to a Freshworks email address, and the request will be added to Freshworks's interface.

Freshworks Headquarter Location

2950 S Delaware St Suite 201

San Mateo, California, 94403,

United States

650-513-0514

Latest Freshworks News

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Research containing Freshworks

Get data-driven expert analysis from the CB Insights Intelligence Unit.

CB Insights Intelligence Analysts have mentioned Freshworks in 2 CB Insights research briefs, most recently on Jul 2, 2021.

Expert Collections containing Freshworks

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Freshworks is included in 6 Expert Collections, including Smart Money VCs (2017-2019).

S

Smart Money VCs (2017-2019)

6,297 items

We crunched the data to identify the 24 VC firms with the best combination of portfolio valuations and investment outcomes.

U

Unicorns- Billion Dollar Startups

827 items

S

Sales Tech

94 items

E

Enterprise SaaS

2,452 items

Software-as-a-service (SaaS) – internet based software offered as a subscription – continues to become the de facto standard for software distribution and consumption. Enterprise SaaS continues to show particular promise, emerging as one of the most well-funded categories. Startu

T

Tech IPO Pipeline 2019

286 items

T

Tech IPO Pipeline 2020

282 items

Track and capture company information and workflow.

Freshworks Patents

Freshworks has filed 13 patents.

The 3 most popular patent topics include:

  • Social networking services
  • Videotelephony
  • Natural language processing
patents chart

Application Date

Grant Date

Title

Related Topics

Status

3/15/2018

8/10/2021

Natural language processing, Computational linguistics, Tasks of natural language processing, Artificial intelligence applications, Input/output

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3/15/2018

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8/10/2021

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Related Topics

Natural language processing, Computational linguistics, Tasks of natural language processing, Artificial intelligence applications, Input/output

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Status

Grant

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Freshworks Web Traffic

Rank
Page Views per User (PVPU)
Page Views per Million (PVPM)
Reach per Million (RPM)
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Freshworks Rank

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