Freshworks freshworks.com


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Freshworks, formerly Freshdesk, provides a cloud-based customer support platform. The company offers an online help desk and support ticketing application that supports customers through email, phone, Facebook, and Twitter. Customer service agents can support, update, and assign projects directly from an email client, without needing to log in or use a mobile app. Agents email or forward a request to a Freshworks email address and the request will be added to Freshworks's interface.

Freshworks, formerly Freshdesk, provides a cloud-based customer support platform. The company offers an online help desk and support ticketing application that supports customers through email, phone, Facebook, and Twitter. Customer service agents ca...Show all

Company (Alive / Active)

Phone: 650-513-0514

Fax:

1250 Bayhill Drive
Suite 315
San Bruno, 94066
California, United States

Latest News

See more competitors data Competitors
Total Funding Date of Last Funding
Freshworks $149M Nov 1, 2016
Samanage $46.3M Feb 14, 2017
8x8 $30.9M Nov 17, 2003
See all 11 competitors

Web Traffic

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Web Traffic Statistics - Growth

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Investors

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Competitors

Company Status Description Investors
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Patents

Title Application Date Patent Date Status
(Patent / Application)
System and method for collaborative annotations of streaming videos on mobile devices May 18, 2015 Application