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Corporation
CONSUMER PRODUCTS & SERVICES | Consumer Electronics
fitbit.com

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Founded Year

2007

Stage

Acq - P2P | Acquired

Total Raised

$66M

Valuation

$0000 

Revenue

$0000 

About Fitbit

Fitbit creates web-enabled wearable fitness sensors that automate the collection of health data and provide motivation through entertaining user interfaces and peer competition.On January 14th, 2021, Fitbit was acquired by Google at a valuation of $2100M.

Fitbit Headquarter Location

405 Howard Street

San Francisco, California, 94105,

United States

415-513-1000

Latest Fitbit News

Think twice before installing the latest update for Ionic & old Versas

Jul 23, 2021

The new firmware update for Fitbit Ionic or old Versa range is causing some devices to get stuck and unresponsive. Our suggestion is – proceed with caution. The latest version of the operating system (dubbed 4.2.2) has started making its rounds a couple of days ago. It is meant for the ageing Ionic, along with Versa, Versa 2 and Versa Lite. But don’t get too excited. The release notes say the software refresh contains “bug fixes and improvements”. So you probably won’t notice any change in the way your wearable functions. However, a few unlucky customers have noticed a big change – but for the worse! So you may want to hold off on updating the software. In some cases the update has even gone as far as bricking devices, rendering them useless. Truth be told, any software update comes with risks attached to it. That is not just the case with fitness trackers and smartwatches. While it is usually good to be on the latest version of the software, that is not always the case. “In the middle of updating to new firmware yesterday my Versa 2 died, it was charged and plugged in whilst updating and it seemed to be progressing well but just froze and the screen went blank. Gutted as it’s only 16 months old.” “I had the same thing happen and still haven’t been able to get it working. Any luck?” says another one. “Mine has died too – 8 weeks outside of the warranty date. I’ve done everything suggested on the forum and on Fitbit chat and nothing,” says a third. Both Ionic and legacy Versa range customers are experiencing problems with devices becoming unresponsive. Some have mentioned that the sensors have stopped working after the wearable asked to recalibrate. Having said that, quite a few have installed the update with absolutely no issues. It is still early days to judge the extent of the problem as the update has just started making its rounds. Fitbit says OS 4.2.2 should be available to everyone in the coming weeks. There are ways to force the upgrade, but we suggest you don’t do this. The purpose of gradual rollouts is to make sure the software is bug free before reaching the majority of customers. So until you see the update banner appear in the Fitbit app, have patience. Even if you do see the banner, you might want to check Fitbit Community forums before installing to read about other people’s experiences with the update. Possible workarounds if your device is unresponsive The first thing to do if your device is stuck and unresponsive is to try and restart your Ionic and Versa . That is always the go-to solution for most problems you might be experiencing with a wearable device. If the device is unresponsive because the battery no longer charging, there’s another solution you can try. We describe the troubleshooting steps in a separate article , but they basically boil down to cleaning the tracker and charging cable, checking that the USB port and outlet are not faulty and making sure the wearable is securely attached to the charging cable. If you’ve tried these steps and your wearable is still stuck, the best thing to do is to contact Fitbit directly. There are a number of ways to do this including chat and giving them a call.

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Expert Collections containing Fitbit

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Fitbit is included in 6 Expert Collections, including Smart Money VCs (2017-2019).

S

Smart Money VCs (2017-2019)

6,297 items

We crunched the data to identify the 24 VC firms with the best combination of portfolio valuations and investment outcomes.

W

Wearable Computing

377 items

Wearable computing is broadly defined as companies developing devices worn or placed on the body that are equipped with technology, which can range from wearable medical devices to AR/VR headsets to GPS pet collars.

F

Fitness Tech

1,233 items

This Collection includes startups developing software and technology to augment approaches to developing or maintaining physical fitness, including workout apps, wearables, and connected fitness equipment.

C

Consumer Hardware

2,912 items

C

CES 2018 Exhibitors

760 items

Companies that will be exhibiting at CES 2018

H

HLTH

291 items

HLTH is a healthcare event bringing together startups and large companies from pharma, health insurance, business intelligence, and more to discuss the shifting landscape of healthcare

Fitbit Patents

Fitbit has filed 529 patents.

The 3 most popular patent topics include:

  • Smartwatches
  • Wearable computers
  • Sensors
patents chart

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5/16/2019

7/6/2021

Medical tests, Blood tests, Analytical chemistry, Biotechnology, Laboratory equipment

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5/16/2019

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7/6/2021

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Medical tests, Blood tests, Analytical chemistry, Biotechnology, Laboratory equipment

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