Provider of e-commerce Web enabled customer services. The company offers a broad variety of applications designed to maximize its clients' ability to fully exploit all available Internet technologies and harness them within an inter-relating product suite. These tools can be micro-tailored to provide clients with the a robust and effective range of customer relationship-marketing applications. The company's product suite can be operated independently by contact center staff, affiliates, or home workers. The suite includes SMS and text response, FAQ Management, Web-based CRM, kiosks, and desktop streaming.