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BUSINESS PRODUCTS & SERVICES | Education & Training (business)
conversation.com

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Acquired | Acquired

About Executive Conversation

Executive Conversation is a business and financial acumen sales training company. The company helps sales professionals elevate confidence and credibility when conducting persuasive business and financial conversations with senior decision makers, including C-level executives. This ability has become increasingly important as C-level executives and line-of-business leaders now require business and financial justification for even modest investment decisions. Salespeople must have the financial skills and business know-how to add value during these critical conversations.

Executive Conversation Headquarter Location

1421 34th Ave Suite 300

Seattle, Washington, 98122,

United States

206-325-1015

Latest Executive Conversation News

Aligning Customer Service With Sales & Marketing to Grow Revenue

Oct 29, 2014

Panviva Presents a Customer Experience Executive Conversation With Demand Metric BURLINGTON, MA--(Marketwired - Oct 29, 2014) - The strategic role of customer service in business growth is the topic of a new Panviva Customer Experience Executive Conversation. In "Customer Support: Make Your Contact Center a Profit Center ," Clare Price , vice president of research at Demand Metric , a global marketing research & advisory firm, discusses the unexpected ways savvy organizations can harness the contact center for revenue, product, customer, and geographic expansion. The presentation is available on-demand and for free download . No registration is required. Viewers will gain new insights into: Omni-channel tactics (digital and interpersonal) to improve customer: Acquisition Optimizing sales by gaining market insight from frontline customer service representatives Connecting customer service to product management and business development Making customer service a competitive advantage and differentiator in commoditized or complex markets Clare Price is a B2B marketing expert and former research director at Gartner who helped build their Internet Strategies Service. She consults and conducts research in sales and marketing alignment, sales enablement, customer experience and engagement, brand value and brand equity development, content marketing and social media strategies. Earlier, Price was a senior marketing manager for Sun Microsystems and vice president of marketing for three software startups. The Customer Experience Executive Conversation series is a thought leadership program for business leaders responsible for developing, managing and improving customer service, sales and marketing. About SupportPoint Cloud and Panviva SupportPoint Cloud business process guidance software provides knowledge workers with instant access to the exact information needed, workflow navigation, applications, and communication all in one place and accessed through a simple interface. SupportPoint is a cloud-based solution deployed as a fully-managed service for rapid implementation at lower cost. North American headquarters are in Burlington, Mass. Visit www.panviva.com to learn more. About Demand Metric Demand Metric is a global marketing research & advisory firm serving a membership community of over 40,000 marketing professionals, CEOs, and business owners with advisory services, research & benchmarking reports, consulting methodologies, training workshops & courses, and a library of practical tools and templates. Contact Information

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